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Forum Posts

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Can't Login Oculus PC App

I downloaded the Oculus app to my PC and tried to log in, but when I tried to log in using meta, I got the error "Could not receive", log in using the organization too, the error on the website is "This mail is not registered" (I have this mail regis...

Albanas by Honored Guest
  • 2 replies
  • 0 kudos

Air link and cable link

i got the quest pc app so then I was going to connect my vr to my laptop pc and AIR LINK AND CABLE WASNT WORKING. it wasn't showing my pc. please help me.

Media syncing and sharing

Ok so basically I record videos and take screenshots of games but when I try to sync them to my oculus app they don’t appear only for the: share your VR experience! Screen to pop up and it’s starting to annoy me because I want to send some gameplay t...

Doofart by Honored Guest
  • 2 replies
  • 0 kudos

Referral Program credit

I have just purchased my oculus quest 2 and my friend referred me. I have not received my 30 store credit and I am getting worried. I just need some help on how to get the 30 store credit. My code for the issue is (8640737)

Ctrain221 by Honored Guest
  • 2 replies
  • 0 kudos

Denied access to my Meta Facebook account

Hello I’m trying to access my Meta facebook account but because of some activity on my Vr it’s denied me and says my account has been suspended. Even though I’ve submitted my identification card

kayden306 by Honored Guest
  • 2 replies
  • 0 kudos

Quest 3 no longer paired with my phone

This got me stumped today, my Quest 3 has been paired to my phone since I got it, but just noticed it was no longer paired.Trying to re-pair it to my phone, it says that the Quest is on a different account and has to be factory reset. However checkin...

Mux213 by Explorer
  • 2 replies
  • 0 kudos

Resolved! Sorry we couldn't install (App)

I had recently bought Ghosts Of Tabor a while ago and want to install it on the Oculus PC app, however doing so will be met with "Sorry, we couldn't install Ghosts Of Tabor, visit Meta Quest Support to get help". I tried looking at people who had sim...


Steam VR and Oculus app PCVR games wont open

Steam VR gives error 301 and 109, and the games in my library on the oculus pc app wont open in VR, just on the desktop. I tried using air link and my usb cable (not 3.0, but should still work). I've reinstalled Steam VR, gone through files, looked o...

Freeze\crash the moment I use motion controller

I started getting a strange error when usuing oculus quest 2 on my PC via oculus link + steam vr. Games and apps start up without problems and I can use supported apps with an xbox controller. But the moment I try to use oculus motion controllers the...

How to start over if Child account setup is with wrong email

I recently entered my child’s info which will be supervised under my account for the quest however I mistakenly entered for his email a @Gmail instead of so the confirmation code being sent is going into the abyss. How do I erase his acc...

Sco2020 by Honored Guest
  • 3 replies
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Quest2 Black Screen

I haven't used my VR in a long time, last night I connected it to the usb and charged it up to about 24%, I also took it off and played with it for a while and I seemed to see the version at 46, I don't remember it very well. But today I took off the...

WYFANG by Explorer
  • 14 replies
  • 0 kudos

Erroneous "Meta Quest 2 Not Set Up" message

I am currently getting all of a sudden an erroneous message, both on the website when I try to purchase an app, and in my mobile app when purchasing an app or trying to connect to my Quest 2, that reads "Are you sure? It looks like you haven't yet se...

No Wi-Fi streaming

I have been looking for this feature for years but no luck so far. Checking in again.I need to connect oculus quest pro to an external monitor for mirroring an experience at a trade show without WiFi.This is shockingly very hard to do. It blows my mi...

casting on meta quest 2

Hello, I am having trouble casting from my meta quest 2 oculus. I have looked up and tried various tips including making sure that the headset and mobile device are on the same Wi-Fi, including Wi-Fi channel. I restarted the headset and the mobile de...

Meta Quest 3 air link used to work, doesn't anymore

Hi, I've had this issue that air link will suddenly stop working almost completely, being completely unusable in it's frame rate. It used to work without any problem and I completed half-life Alyx for example with smooth and steady frame rates. It bo...

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Resolved! Quest 3 charging

What is the max. power for the Quest 3?The original charger has 18 W.Can i use a higher power and how much?What`s the max. W?

Resolved! how to open menu with record option while in airlink

Hi,how the hell do you open the menu with screenshot/recording on the lower left while you are in airlink ???i did it last time i played but impossible for me to find out how i did !!! pressing and maintaining open the airlink menu where there is NO ...

Factory reset

I factory reset my Oculus quest 2 on accident so I went to put the old code and it won't let me continue the setup and it just keeps loading on the app when I saw the my factory reset oculus it show it not found on the app Plz help

Oculus app reporting unacceptable compatibility

I have a Quest 1, 128GB and an MSI Katana B13V laptop. The laptop spec is 13th gen i7, 16Gb RAM, 1Tb SSD, Nvidia RTX 4050 and Windows 11. According to the published minimum requirement for Quest Link this laptop meets them and even exceeds them. Howe...

Charge on my account

I have already bought and paid for my Oculus and I recently received an addition charge of 529$ on my account.

Cast to another headset

HiWould it be possible to cast the view of one headset to another. I am interested in using the cameras of one headset to walk around and show the second headset the 'real world' that I am viewing with the first headset?Effectively using the 1st head...

banned in population one

Hi I randomly got banned from population one today.? bought the game twice and owned every oculus headset several times over. Can someone pls help ?

Resolved! Didn’t get my add-on purchase games with my Quest3

When I added the Quest 3 into purchase cart on the website ,I also add-on the game Beat Saber. It shows shipped . I got my Quest 3 today, everything was set. Then I received the email for redeeming Asgard’s Wrath 2. But I just can’t find Beat Saber i...

Minolass by Honored Guest
  • 17 replies
  • 0 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest