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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 80117 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

videos

How do I add videos to my Oculus library?

Anonymous by Not applicable
  • 336 Views
  • 1 replies
  • 0 kudos

Black Screen with audio (intermittent)

I have the oculus rift plugged straight into my GTX980 and while I'm playing the lab's arrow game the screen goes black and the audio continues. sometimes the video will restart and come back on by itself after 3 seconds or so. if I'm just standing d...

VR boundary going awol

Hello all,I bought the rift a week ago so I am still in the process of understanding how everything works but I have encountered a problem that I dont see being mentioned anywere (or I couldnt find it).Everything works fine after setting up oculus ri...

ottoatom by Honored Guest
  • 396 Views
  • 2 replies
  • 0 kudos

Unistalling Oculus Display Driver kills USB

Hi,I have an old installation of Oculus. When I tried to uninstall the Runtime, it also uninstalls the Display driver (version 1.2.8.0) on a win7 pc. This kills all USB devices on my computer, and not being able to do anything I have to do a system r...

PC Hard reboot

HelloThis problem definitly has something to do with Oculus software. Running the latest software on Win 10I run an Nvsurround setup of 3 monitors at 5960*1200 and have my Rift constantly connected through (obviously an HDMI) port.Nvidia drivers: 382...

amdr by Honored Guest
  • 485 Views
  • 3 replies
  • 0 kudos

Video 360 on Oculus Rift

I want to see my 360 videos that I made on gear 360 but my Drive C: is full. And to see this video on my Oculus RIft, must be on C:/users/public.How to change de Folder to Drive  for exemplo?

12 days, no return authorization

I received my rift + touch on Aug 11 and my left touch controller's trigger button broke the very next day. After opening a ticket and sending all requested info, I am completely in the dark. I have yet to receive an RMA, so no shipping label, etc. I...

Cant conect to oculus home :/ ?

For the last two days, I haven't been able to connect to oculus home. The program starts, And works, and I can play games. But it don't connect to internet or at least connects to the Oculus home part of the internet... Any suggestions?

Canceling Oculus order

Hi, I need to cancel the order i made for my oculus and I have tried contacting the support team through filling out a ticket and i haven't gotten any response is there any other way to cancel the order ? or any other way to contact the support team ...

Black is not black, it is gray

Hi, I recently acquired a cv1, and from the first moment I constantly see grayish granules on most of the screen, especially on the left side, and when it is black, does anyone know how to solve this situation? I have tried everything, several adapte...

Neme2017 by Explorer
  • 10839 Views
  • 19 replies
  • 0 kudos

PC crashes when doing the setup

I have installed the software, but when it comes to the setup it crashes my pc to reboot.I have tried different USB ports and all but nothing helps. See attached logs https://drive.google.com/open?id=0B-j95vGCKex7dmVVZ2wybEZzVGchttps://drive.google.c...

CoNa68 by Honored Guest
  • 427 Views
  • 2 replies
  • 0 kudos

return policy for games bought via oculus store

i am really interested in the dangerous elite game but hated it for the computer when it first came out. if i buy this version and like it with the Rift i may keep it. what is the return policy for games?

jinko82 by Not applicable
  • 9529 Views
  • 23 replies
  • 0 kudos

Extra update

Since Oculus Home 1.17, I always have 1 more update than what's showing in the updates section of my library! I don't know what is this "extra" update!?

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KNP54 by Heroic Explorer
  • 198 Views
  • 0 replies
  • 0 kudos

Sensors behind me

Hi ! after i tried to fix my oculus with some height problems and did the setup again for sensors and everything, when i get to the part where it scans for my headsett it is verry bugged... it appears like im too short even though i have fixed the he...

[Bug] Audio mirroring prevents computer from entering sleep.

My computer had stopped automatically going to sleep and I couldn't figure out why. I ran 'powercfg -requests' in a command prompt to see what was keeping it on and saw:[DRIVER] Realtek High Definition Audio (HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_...

rahba by Honored Guest
  • 249 Views
  • 0 replies
  • 0 kudos

Very high memory usage OculusVR.exe

HelloIs there a reason OculusVR.exe has a memory footprint of 1.5gb just sitting there idling on the shop page?This seems very high for no good reason?Is this a problem with my software or is this normal?Thanks

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amdr by Honored Guest
  • 586 Views
  • 2 replies
  • 0 kudos

Infuriating; Robo Recall will not install.

Every game I have downloaded has installed without issue, except for Robo Recall, one of the games I specifically bought the Rift for.It downloaded 5.1Gb, and now when I click install, it just loads up to 100% and then pisses off, saying "sorry, coul...

Chromatic aberration and flare

I got my new rift couple days ago and I noticed that the chromatic aberration and flare seems to be more obvious than the one I purchased on last year. The CA appears at around 1/2 circle of screen, not at corner. It can be easily observed when looki...

Joe931 by Protege
  • 471 Views
  • 1 replies
  • 0 kudos

Party chat freezes up OH

So I just used the party chat for the first time and it was awesome to chat on the OH. But when I started to click on things it basically froze up on me. I had to force closing oculus through task manager but then when I went to open it again it woul...

madamluck by Heroic Explorer
  • 200 Views
  • 0 replies
  • 0 kudos

Feral Rites Won't Install

I just purchased Feral Rites today and when I click install it appears to download to 100% and install or verify 2 updates and then gives me the following notification about not being able to install. I of course tried it a couple times, rebooted and...

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DK2 user seriously request to rollback runtime before 1.17

DK2 user here playing Iracing and Xplane 11, suddenly " Home" says the drivers need to be updated, after this, 1.17 was active but the tracking is really unstable. It suddenly moves up or down with slightest or sometimes no head movements ..Please! I...

Diems by Honored Guest
  • 209 Views
  • 0 replies
  • 0 kudos

New to Rift - can't download/install apps

Hi. Just got the Rift yesterday and went through the setup (and also did a repair install). Got through the initial VR guide with the robot and can sit with headset on in the home area. But whether I do from the PC (Alienware Aurora R6) or the Rift, ...

Touch controls on the game "Worldy Cup"

Hello i bought the game worldy cup yesterday and on the website it stated that i can use the touch controller as an regular controller.but cannot seem to let it work somehow, anyone an idea?

Bigscreen Beta (UI Bug)

Hi there,When launching this application called Bigscreen Beta, the games main menu is appearing buggy and pixel broken just like in this picture I will be attaching in the attachments.Is anyone else having the same issue or does anyone knows how to ...

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nedijacob by Not applicable
  • 369 Views
  • 0 replies
  • 0 kudos

how do i add recent players?

is there any way i can my recent players history like in steam? played with some cool people and we got separated in match making. how do i add them without manually typing their username?

Problem with "Initiate sensor tracking".

Everything worked fine for 2 weeks. Then when I moved my sensors and tried to recalibrate them, Now there is a few problems. First the 3rd sensor with the 15' usb2 extension is now giving "Poor tracking quality" message no matter which USB3 port I pl...

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Tips and Tricks: Charging your Meta Quest Headset

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