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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Rift S Setup - headset is black screen
I just got my rift S. I installed all the software and the app says to continue setup in my headset but when I put the headset on the screen is either black or fuzzy grey and I can’t move forward
Rift S - PC restarts when I shutdown
Am I the only one with this issue? I click on shutdown and pc does its thing to shutdown. Once its off it PC starts again. This only happens when Rift S is connected. SGN
Update just happened and tracking went up the creek
HiJust got another update this morning Oculus app version 1.38.0.252554 (1.38.0.252554), and everything has gone haywire. tracking went up $%%#$ creek one hand is just spinning, dash button is glitching all over the place white static is still happen...
Canceled My order
hey guys, so today I decided to buy oculus rift s the payment process went but a few hours in I got a support email saying my order was canceled and Putin on hold and asked me not to rebuy it anyone know the cause of this issue and how long will they...
I bought a quest 3rd party and they said Oculus cancelled the order
Is Oculus cancelling orders for quests at this time?61302524028168
Oculus Quest - unable to add payment methods and purchase games - UK customer services number
Hi all - have really been enjoying my new Quest. I bought three games successfully on launch day but discovered soon after that the Oculus store wouldn't take my payment cards or PayPal, purchases just timed out and failed. Eventually after trying on...
Help forcing games to run in VR
Hello, I'm a big fan of VR so far and have been having a lot of fun so far with using them. I had experienced no issues with lag, even with Steam VR running, and everything seemed to be working fine. Then, a software update rolled around, and now it ...
No sound on Oculus Headphones
Hello. I have an Oculus Rift and recently my Right Headphone has stopped working. I decided to keep playing with just my left ear and today my left earphone has stopped working. The issue is that it only works when the headset is fully loose on both ...
Controler and real camera doesn't work
Hello,I'm just buy the Oculus rift S few day ago.Today, in a beat saber session, the movement of my hands aren't reconize.The real camera don't work in the menu, so I think they can't see the controler and my hand.But real camera aren't broken : when...
Oculus touch free games unavailable
So last Friday i bought the Oculus with the Oculus Touch controllers. When i set up my Rift I had 1 free game, Lucky's Tale. On the box which the Oculus was in there were pictures of 4 games, I just looked at them like they were advertisement or some...
Touch controllers chewing up batteries. 2 sets this week!
I just got my Rift S on 5/29, and in the week since I got it, I've gone through 2 sets of batteries on the touch controllers with minimal playtime. The inefficiency of these controllers is ridiculous. If there's something that I'm missing, please tel...
Height adjustment does nothing in-game
When I go to the place to adjust my height, it only works on my monitors screen and not in the VR itself. Any fix?
oculus software wont install ?
hi folks,been off my rift for a while and ive had to format my system and reinstall windows 10,the problem im having is when i try to install oculus software back on i keep getting message at end saying it cant install restart and try again ? ran wit...
Oculus quest hissing headphones
well I just received my oculus quest in ear headphones. Before trying them oculus emailed me saying these headphones only do mono and they are sending me a new set in July. I was ok with this until I tried the headphone and wow the amount of hissing ...
Home button doesn't do jack
i'm playing a game, and i want to reset my view. so i hit the oculus button, nothing happes, can anybody help?
Why wont Oculus Support help us? or even talk to us?
Right I'm 2 days in with zero response from Oculus on the fact that my brand new £400 headset has issues with the PC recognising it via the usb port, when it is connected I then have tracking issues in ALL games and apps but the home area (hands free...
Had to return my Rift S
I preordered a Rift S the day of presales but after a week of having it I had to return the headset because of ipd issues. I wanted to exchange it in store (Best Buy) for a Quest (adjustable ipd no issues) but I couldn’t. My issue is I used a 20% off...
Please Help it dossent work
can anyone help me, i pluged the cabbles in and when i got to the point in the setup toturial where i needed to take my headset on there wassent any images it where just all black. i have now tried for 2 days to make it work but it is stille black th...
Headset not being detected
okay so, i just got done with support over another issue reguarding the mic not working, and i had to update my usb 3 controllers, and now the mic works, but then the oculus app said i had a firmware update for the headset, so i updated and restarted...
We're Having Trouble starting oculus bug?
When i click on the Oculus shortcut to start the software a message pops up that says:We're Having Trouble starting oculusYour oculus software may be updating. Please wait a minute and try again. If the issue continues, contact Oculus SupportI think ...
Avatar is all white. Everybody is all white.
Hello,So I am having a really strange issue that started happening today. When I put my Oculus Rift S headset on and enter my virtual home, I notice that my Avatar hands are white. When I go to look in the mirror my Avatar is completely white and is ...
Oculus Mirror showing black portions
Hi everybody!I hope to be clear enough, but if I'm not please tell me and I'll try to explain better the problem.I use Oculus Mirror and OBS to capture my gameplays, and I have always use these options:Size 1920 1080 --FovTanAngleMultiplier 1.3 1.3 -...
HELP PLEASE!
Okay so i bought an oculus rift CV1 and i set up the sensors and everything made sure the usb port power save thing is off and made sure to install all up to date drivers.Basically at random times my HMD disconnects and reconnects, for obvious reason...
Stuck on "Update Your Graphics Card Driver" despite having latest
Oculus install went just fine, but I'm stuck on the "Update your graphics card driver" prompt. I have an AMD Radeon 290X. Within the Radeon settings, it claimed I was up to date. I noticed I had some lingering files from older versions. I ran Display...
Missing Icon and start menu Oculus items
My Oculus said I needed an update on Saturday, so I updated it. I turned my computer off after it was done and went back to it later. When I booted it back up, the Oculus icon was gone. When I went into the start menu to start it that it, all of the ...
My Avatar is grayed out, on both my Oculus Go and the app.
Hey I set an avatar but it seems to be gray everywhere like it won’t save. I repeatedly saved my avatar but it still is glitched. My friend sees my glitched avatar as well. Any way to fix this?
Screen is grey
My Quest won't. do anything when I turn it on. I can't. do antything with the controllers. The screen just goes grey when I turn it on.
Tried Creating a Facebook Account But Can't - Only Allowed 1?
I created one many years ago but want to create one especially for use with some of the apps - Events etc but i always get told try again later.Does Facebook limit accounts to IP addresses, MAC addresses etc?
We're having trouble starting oculus error message
So I installed the oculus software, but when I try to run it it gives me the error message 'We're having trouble starting oculus'. I tried reinstalling it, some people said to manually start the OVR library service which I tried but it just stops aga...
Rift S white sensor light always on...
Just noticed that the white light on the Rift S is always on...anyone noticed that?
