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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Had to return my Rift S
I preordered a Rift S the day of presales but after a week of having it I had to return the headset because of ipd issues. I wanted to exchange it in store (Best Buy) for a Quest (adjustable ipd no issues) but I couldn’t. My issue is I used a 20% off...
Please Help it dossent work
can anyone help me, i pluged the cabbles in and when i got to the point in the setup toturial where i needed to take my headset on there wassent any images it where just all black. i have now tried for 2 days to make it work but it is stille black th...
Headset not being detected
okay so, i just got done with support over another issue reguarding the mic not working, and i had to update my usb 3 controllers, and now the mic works, but then the oculus app said i had a firmware update for the headset, so i updated and restarted...
We're Having Trouble starting oculus bug?
When i click on the Oculus shortcut to start the software a message pops up that says:We're Having Trouble starting oculusYour oculus software may be updating. Please wait a minute and try again. If the issue continues, contact Oculus SupportI think ...
Avatar is all white. Everybody is all white.
Hello,So I am having a really strange issue that started happening today. When I put my Oculus Rift S headset on and enter my virtual home, I notice that my Avatar hands are white. When I go to look in the mirror my Avatar is completely white and is ...
Oculus Mirror showing black portions
Hi everybody!I hope to be clear enough, but if I'm not please tell me and I'll try to explain better the problem.I use Oculus Mirror and OBS to capture my gameplays, and I have always use these options:Size 1920 1080 --FovTanAngleMultiplier 1.3 1.3 -...
HELP PLEASE!
Okay so i bought an oculus rift CV1 and i set up the sensors and everything made sure the usb port power save thing is off and made sure to install all up to date drivers.Basically at random times my HMD disconnects and reconnects, for obvious reason...
Stuck on "Update Your Graphics Card Driver" despite having latest
Oculus install went just fine, but I'm stuck on the "Update your graphics card driver" prompt. I have an AMD Radeon 290X. Within the Radeon settings, it claimed I was up to date. I noticed I had some lingering files from older versions. I ran Display...
Missing Icon and start menu Oculus items
My Oculus said I needed an update on Saturday, so I updated it. I turned my computer off after it was done and went back to it later. When I booted it back up, the Oculus icon was gone. When I went into the start menu to start it that it, all of the ...
My Avatar is grayed out, on both my Oculus Go and the app.
Hey I set an avatar but it seems to be gray everywhere like it won’t save. I repeatedly saved my avatar but it still is glitched. My friend sees my glitched avatar as well. Any way to fix this?
Screen is grey
My Quest won't. do anything when I turn it on. I can't. do antything with the controllers. The screen just goes grey when I turn it on.
Tried Creating a Facebook Account But Can't - Only Allowed 1?
I created one many years ago but want to create one especially for use with some of the apps - Events etc but i always get told try again later.Does Facebook limit accounts to IP addresses, MAC addresses etc?
We're having trouble starting oculus error message
So I installed the oculus software, but when I try to run it it gives me the error message 'We're having trouble starting oculus'. I tried reinstalling it, some people said to manually start the OVR library service which I tried but it just stops aga...
Rift S white sensor light always on...
Just noticed that the white light on the Rift S is always on...anyone noticed that?
Oculus Store purchase not showing Cant install game
Bought Vader Immortal and it shows that i bought it in My Orders on the site in the web browser but not the oculus app installed to Windows 10 on my PC. I tried adding it to my wish list and it wont show up there. i search it up in the store and it s...
Screen Tearing on Computer when Rift is connected
Hey guys i'm having a first world problem here. It's honestly just a minor inconvenience. Whenever I have my Rift connected to my computer and I have no VR apps running i'm getting screen tears on my computer's display.(I never experience any tears/a...
I haven't gotten a response on my ticket for a week now. My rift S won't recognize cable connection.
So. I bought one of these, got the black screen and sent it back for a replacement. It connected and set up fine but then said "you need a firmware update" so I did that and now it doesn't read my cables. So this update made the issue worse. Now it w...
I need advice on how to fix cables not reading for Rift S
Bought a new Rift S, Downloaded software, cables not reading. What are the possible ways to fix this???
Oculus Client doesn't work
Yesterday (June , 1, 2019) everything was OK, I was playing for hours. Windows 10 is up to date and last Nvidia drivers installed.I haven't changed anything since then.Today it's impossible to make Oculus Client work. I use Oculus Tray Tool for start...
Resolved! After About 10 Minutes of Use, My Screen in My Headset Goes Black.
I've been having troubles with my Rift S. After about 10 minutes of use, my screen in my headset goes black, the game freezes on my regular monitor, and the Oculus app can't detect the Rift S display port. And after it detects it again, the headset c...
SteamVR no longer works after last software update on the day of Rift S release
https://www.reddit.com/r/oculus/comments/bvvdw4/steam_vr_doesnt_see_my_rift_anymore/
Oculus Go recenter while laying down stops
So when watching videos using the Oculus viewer you can set Theater to Home, Cinema, Moon and Void. If you set it to Void you can recenter the view in any orientation. This is nice if you want to watch laying down. The other three Theaters are only f...
Video goes black intermittently
This didn't used to happen. I got my Rift in March and it just started doing this about two weeks ago or so.I'll be playing a game for a bit. After about maybe 30 minutes or so, the video will go black for anywhere between 1 and 5 seconds. It does th...
Not Detecting Headset Why?
I'll be honest. I've had nothing but problems with the Oculus S since I purchased it. The first headset literally came in box broken, Bestbuy and Geeksquad were impressed. Second headset couldn't detect sensors but I could at least see in the headset...
Oculus Software - Whenever I launch Oculus Home it says 12GB update cannot be installed?
Hi there, I recently installed the full software suit from the official Oculus website when I got my new Rift S on launch day. Since then each day that I launch Oculus Home it has a blue line message at the very top saying something about:"Oculus is ...
Oculus left eye suddenly cuts in and out after latest update.
I love my rift and use it daily. For the last 2 years ive had no issues with anything besides the usual left ear audio issue that a good deal of others had. The day before the latest oculus software update hit, my rift was working fine and the left e...
No Display (Not Black Screen) When Using Displayport Extension Cable
To preface, My Rift S works beautifully when plugged directly into my computer. No issues whatsoever (despite some tracking hiccups, but I suspect that's the game and not the headset itself).However, when I try to add another displayport cable and li...
Unable to Install the Oculus App on a new Windows PC. Have the Logs, found the fail but......
As it says I tried installing the Oculus app after a fresh install. This is after updating windows and my GPU. I checked the log and near the end I am seeing this...[Error] [6/1/2019 5:16:22 AM] File 'Home2\Content\Paks\Home2-WindowsNoEditor.pak' is ...
Update issues...
I have installed the oculus software the 7gb one. My rift s works fine, but when I go to update it downloads 10/10 no issue but when I hit update my “oculus updating” is stuck/frozen left it overnight and no go. I click on the O icon and get a runtim...
