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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 78912 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

HMD disconnecting

hi, recieved my summer bundle yesterday, set it up everything worked just fine, went through the demo which was fantastic, i was now ready to start racing.this is where the fun starts, the headset goes blank, comes back on again, goes blank again and...

Anonymous by Not applicable
  • 190 Views
  • 0 replies
  • 0 kudos

CV1 - Left panel on HMD dropped 30 days out of warranty

Hi all besides the basics, and ideas on procedures to try on reviving Left panel on HMDUnit has been treated well , appears to have no power ie no charge to panelright panel appears ok full tracking, kind of feel like a pirateI have put in a support ...

oculus rift shuts down every 15 minutes

hi , just got my rift yesterday, today I set it up, it works great but after 15 minutes it freezes the screen and shuts down (orange light). I can also not shut down my computer anymore, it keeps hanging on shutting down, and I think it's the osvrser...

manocolo by Explorer
  • 1139 Views
  • 8 replies
  • 1 kudos

short black screens and then red or green jaded picture

Hey guys,I don't know what is the reason but from time to time my oculus rift google gets a black screen for maybe a second and then its picture is red or green jaded. specially when I watch movies with the oculus video app. It occurs in irregular cl...

d0p3m4n by Honored Guest
  • 429 Views
  • 2 replies
  • 0 kudos

Headset HDMI not connecting

I plugged in the HDMI part of the wire but it doesn't detect it. The USB part works but not the HDMI. My computer has a GTX 650 TI which is the minimum graphics card. The headset even works on my laptop which doesn't meet the minimum specifications.

Left Touch Controller Broken

My left Touch Controller cannot retain charge. The battery that came included lasted about a day and other batteries that I have put in. Almost every time I turn my computer on I need to put in another battery. I am not a lefty so I don't think it ha...

Zanex by Not applicable
  • 351 Views
  • 0 replies
  • 0 kudos

windows 10 required (but not really)

It's annoying when the Oculus store has a game listed as "windows 10 required", but it's not really. Case in point, i was going to buy Archangel on the Oculus store but can't since i'm running Windows 8.1 x64. On the Steam Store though, it's minimum ...

7 Free Games with second Rift in Account?

Hi there guys,first of all sorry for my bad english, but im from Germany.I bought an Oculus Rift 4 Months ago as a gift, just tested it on my PC so i have a Serial Number of a headset in my account. If i buy the summer of Rift bundle now, do i get th...

How do I get Dead and Buried, Oculus Medium and Quill Free?

I pre-ordered the Oculus controllers on 10/10/16. They arrived today, super excited! However, after setting up the controllers I see the 3 free games mentioned in this title were listed at full price. How do I get these games for free? I restarted Oc...

Moon920 by Protege
  • 2294 Views
  • 13 replies
  • 0 kudos

Robo Recall from Epic Games Won't Install - Gives Error

This is the error I get."Sorry, something went wrong. Please try again later. (OVR50997051)"Ran the diagnostics logs and get these messages:[Service_2017-07-29_19.45.00.txt] 29/07 20:20:01.150 {!ERROR!} [OAF ERROR] ..\..\..\package\PackageManager.cpp...

Lone Echo: stuck in tutorial already!

I just bought Lone Echo and right now I am doing the tutorial part where you are tought how to communicate with others. The assistant constantly says "please talk about the two points of interest in the room to continue" but the communication 'tablet...

JvanE by Explorer
  • 725 Views
  • 1 replies
  • 1 kudos

Resolved! Wifi is losing connection while using Oculus

Hi,I have a very strange problem and did not find anything related to it in the internet yet: As soon as I _use_ the Oculus my wifi usb is losing connection to the network.First my setup:Windows 10MSI Geforce 970Mainboard MSI Gaming z170a Gaming Pro3...

marczahn by Explorer
  • 3794 Views
  • 3 replies
  • 0 kudos

Deleted a third party icon from oculus home. beta release

I know it warns you not to do this. I had ran elite dangerous from steam and it added it to oculus home and for a couple of days everything worked great starting elite from inside home. Suddenly it stopped allowing me to autheniticate at the servers....

csrogue by Honored Guest
  • 458 Views
  • 3 replies
  • 0 kudos

Good coop games?

I've got a $25 credit on steam and really want a good coop game for my rift (preferably fps but I'm open to any suggestions). I'm looking at Arizona sunshine but with it being so old already hows the multiplayer community in it?any other good suggest...

4 sensor setup?

Hello all, I just recently purchased a 4th sensor before reading that they actually recommend against that. Am I the only one perplexed at why Oculus says 3 sensors work better than 4? Suggesting that 3 sensors will work better than 4 is throwing all...

Anonymous by Not applicable
  • 478 Views
  • 2 replies
  • 0 kudos

Do I need a high spec rig to register/set up my oculus?

Hi. I have just bought a rift/sensor pack, and will be rebuilding my pc soon to a higher spec. However, I was wondering if I could use my rig as it currently stands to set up and register my rift. I'm concerned that my entitlement to the free games e...

Hi, just have a simple question,

I have been using my Oculus VR Goggles with my Galaxy S8+... but now I have upgraded to a gaming PC, which I just received, I'm still waiting on my Goggles though, my question is the games and videos that I have downloaded and bought, will they be go...

Anonymous by Not applicable
  • 281 Views
  • 2 replies
  • 0 kudos

Oculus kicks me out of Guardian zone

Every 20 minutes or so I get teleported outside of the guardian zone. I'm playing perfectly fine before hand, but suddenly I start getting teleported around like crazy and end up a few feet outside of my guardian zone in the virtual space, despite be...

Cannot download anything from Oculus Store

Hey,I am unable to download anything from Oculus Store. Most of the download goes well, but straight before finishing it freezes (like 60/70mb downloaded and then it halts) forever.It happens both in the Oculus app on the phone and in the VR version ...

Codon91 by Honored Guest
  • 264 Views
  • 0 replies
  • 0 kudos

Restore/roll back steamvr injector oculus tray tool

I used the oculus tray tool to inject steamvr in place of toy box. But now with oculus allowing for games to launch direct from oculus home I don't need this and I'd like toy box back. I tried to use the restore button in oculus tray tool but it does...

How to include Oculus SDK as open source

Currently I am developing VR applications using Unity and I would like to release the source code as an open source.The application uses Oculus Utilities for Unity 5 and Oculus Avatar SDK.How to include Oculus SDK as open source (include the license ...

Anonymous by Not applicable
  • 259 Views
  • 0 replies
  • 0 kudos

Order Number: 61300514409917 , no response

Please, my order number is : 61300514409917 how come no one is responding to my order? All I see is the security $1 hold on my credit card, and thats it? Whats happening to my order. Is something wrong? Do I need a new payment method? Please someone ...

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