Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

i need help

My oculus house dosn´t open stays on whute screen loading

Anonymous by Not applicable
  • 334 Views
  • 1 replies
  • 0 kudos

Black Screen Issue during the play with Rift S

Hello,I have Rift S and plugged to my 2080 TI on display port. During watching something the screen turns black but I still can hear the sound. I checked youtube and found a solution but it didn't work. It was saying to disable USB power suspend sett...

kaanaslan by Expert Protege
  • 838 Views
  • 2 replies
  • 0 kudos

Weeeeeee Hurl (uncontrollable turning in SteamVR)

Is anyone else having this problem since the last updates (Firmware/Software)..... in SteamVR, it seems after I've been in a game for a few minutes (less than 30 minutes) (No Mans Sky and Steam version of VR Chat) I start spinning around as if I was ...

Touch controllers randomly lag behind

So for about a while now (2-3 months) i pretty much stopped using my oculus rift for anything else except ets2 and pj cars 2. The problem is as follows, randomly the controllers(especially) in games simply lag behind, remain in a fixed position or ju...

y6pta64sownt.jpg
uzishan by Not applicable
  • 2007 Views
  • 3 replies
  • 0 kudos

mise a jour 1.40

bonjour pourriez vous m'aider a resoudre mon probleme j'ai deja desinstaller reinstaller mais la mise a jour 1.40 ne s'installe jamais merci

ve7xjkjnx84z.jpg
madizm67 by Honored Guest
  • 307 Views
  • 0 replies
  • 0 kudos

Why is Oculus software updating and what ?

It's been three days now that the Oculus software is updating without telling what it updates , apps are on stall and don't seem to update at all , in the task manager Ovr server is downloading at full speed* some file of unknown origin that is not l...

netshaman by Expert Protege
  • 725 Views
  • 3 replies
  • 0 kudos

Setup Error - Will Not Install

Hi everyone,I just got my Rift S yesterday and I've been trying to install it. Once it nears the end of the installation, I receive a message saying it encountered a problem and that I need to restart and try again. Doing so yields the same results.I...

Rift S not working on a laptop with a GTX 1050

One of my friends got an Oculus Rift S, and had tried to get it to work with his computer, after he couldn't he asked me to help him, and after reviewing his specs, I found out that he had a GTX 1050, but I thought it would be fine, as he could still...

TempMen by Honored Guest
  • 750 Views
  • 4 replies
  • 0 kudos

Do you guys think this a scam?

I'm looking to buy a Rift and I found this really great deal on eBay. Probably a scam though. But maybe nothttps://www.ebay.ca/itm/Oculus-Rift-Virtual-Reality-Headset-Black/362741949243?hash=item54751ae33b:g:7fYAAOSwZoFda4tI

Anonymous by Not applicable
  • 1244 Views
  • 5 replies
  • 0 kudos

Programs closing when headset is taken off

I read that this is a Oculus thing as Steam pauses the programs rather than closes them.Some recommended you stuff a towel into the headset when you are taking a bathroom break to keep the screen on.Annoying if you are in the middle of something and ...

drguild by Explorer
  • 1916 Views
  • 4 replies
  • 1 kudos

Trigger and Grip lag in games after firmware update

Hi all, can anybody tell me if there is a known issue with trigger and grip buttons not registering correctly in games?I received a firmware update and my pc has been on for a couple of days without issue. Since rebooting I'm finding some heavy lag i...

Hicks613 by Heroic Explorer
  • 591 Views
  • 1 replies
  • 0 kudos

Oculus Platform Status Page

Hi all - Just wanted to quickly share something our team has been working on. We're excited to announce anew Platform Status page on the Oculus Support Center. We'll use this page toreport on any known issues affecting our services and/or products—in...

Sound in right ear keeps cutting out

Hi! I just got my rift as a self Christmas present a few weeks ago and since I pulled it out of the box I've been having difficulty getting sound in the right earpiece. I wiggle it around and sometimes it will play sound. Any idea if it's faulty wiri...

Black screen in Rift S

When putting my headset on I am seeing a black screen in my headset and have to reboot the software a couple times for it to work again.Getting a bit annoying, I think some of you have mentioned this bug in the updates etc.Running latest official ver...

drguild by Explorer
  • 455 Views
  • 1 replies
  • 0 kudos

Window not listed in pin window list

Some desktop windows don't appear in the 'Pin Window' list.One of them is Transmission the only one I cant see but I am sure there are many others.for these windows that don't show up in the 'pin' list what can we do

drguild by Explorer
  • 210 Views
  • 0 replies
  • 0 kudos

Any budget LGA 1150 CV1 compatible motherboard

Hi there. Can you recommend list of budget microATX/ATX motherboards for my i5 4590 (lga 1150). My current motherboard is MSI h81m-e34 but unfortunately both sensors give poor tracking quality error no matter where i plug them. Both front intel based...

Anonymous by Not applicable
  • 276 Views
  • 0 replies
  • 0 kudos

USB for Rift Headset Connects but HDMI isn't recognized

So, I have been messing with the rift for the past week and cannot get the hdmi to connect to my graphics card (GTX 1080 3GB). I replaced my pciexpress card to one that is powered and recommended by oculus. I was wondering if anybody had any idea wha...

Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

If you need to speak with an agent directly, please contact our support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.

Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Labels