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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 45127 Views
  • 111 replies
  • 5 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

CV1: 'Login' >> Pulsating Logo...

Hey there...I just downloaded and installed the new Oculus Rift software.... it all installed well but when it comes to the login screen it just shows a pulsating logo and nothing else happens...My specs:AMD FX 8350 8-Core Processcor (4GHz)NVIDIA GeF...

d3221 by Honored Guest
  • 264 Views
  • 0 replies
  • 0 kudos

OVRServer_x64.exe causing gpu to idle at 100% clock speed

System: Windows 10 x64, AMD Fury XOkay, this is a bit convoluted so I'll make things as simple as I can.My system runs perfectly as long as I don't start Oculus home. If I start Oculus home and put the computer to sleep the next time I wake the compu...

Ci7ru5 by Explorer
  • 4553 Views
  • 7 replies
  • 0 kudos

ASW and Windows 7 - Updated - Now with W10...nice!

*edited op for updating*I'm using Windows 10 Pro and it's WELL WORTH IT! If you're a late bird like me who's still using Windows 7 and the Oculus...dump it and go to 10...it's a much better OS and the ASW is great. It makes a difference on my PC and ...

Warranty in Europe

Hello guys, and Oculus Staff,I've recently visited the United States, and had the possibility to try Oculus Rift&Touch (also the HTC Vive, but the Rift&Touch won by a long shot), and I plan to buy the CV1 with Touch. Here comes my problem. If I buy i...

Borote by Honored Guest
  • 639 Views
  • 2 replies
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Is it possible to order spare foam eye frames?

Since getting my touch controllers, I have been using medium and quill a lot and love it. However in the hot humid Australian environment plus the head set heating up with use gets quite sweaty around the head after about 30-45 minutes of use. Is it ...

adroz by Protege
  • 449 Views
  • 3 replies
  • 0 kudos

XBox One Controller Going Crazy

When I use my Xbox One Controller in Home, it goes crazy. When it's plugged in, if I look at my library, the library just starts flicking through by itself. If I look away, it stops. Unplug the dongle and it stops as well. Everything else works fine ...

davidb01 by Adventurer
  • 1463 Views
  • 1 replies
  • 0 kudos

Network Error inside Rift

So lately everytime I put my rift on, I am unable to connect to the Oculus Store nor even the videos in Oculus video because of a "network error". But my internet is fine and I can surf and play games online like usual. I can even see the Oculus Stor...

Oculus Medium, Quill and Dead and Buried Activation

Hi,I received yesterday my oculus touch but after activating it, I still have to pay for those three not-free-to-me games.Even after a restart nothing change.Though, how do I get those games that are supposed to be free?Thanks by advance for your ans...

TWeF by Honored Guest
  • 602 Views
  • 5 replies
  • 0 kudos

Can't reach oculus runtime - only on boot

so this is a strange one,I get this message when my system boots and it disappears after a few seconds.it only happens when my rift is plugged into extension cables.changing USB makes no difference, and if plugged in direct it doesn't happen at all.e...

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elboffor by Consultant
  • 244 Views
  • 1 replies
  • 0 kudos

Oculus wont replace my broken hdmi/usb cable

Unfortunately my cat decided to chomp down on the headset cable and now oculus home throws up the "no HDMI" error. So I contacted support for a replacement, but the last message I received from them said that they are not selling replacements at the ...

Andor86 by Honored Guest
  • 2232 Views
  • 19 replies
  • 0 kudos

Dreadhalls "taking awhile to load"

Just picked up my oculus today. Enjoyed a few things, but I'm trying to play Dreadhalls, and all it says s it's "taking awhile to load, but never does. Same thing is happening with into the dead, but everything else I've tried works fine. In the outp...

Wireless sync timed out - eh?!??

bit of an odd one, while waiting for the latest nvidia driver to download i thought I'd have a butchers at my software and saw this odd message.gonna go in-game now and see if everything is working or not but it's definitely an oddity.

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elboffor by Consultant
  • 291 Views
  • 0 replies
  • 0 kudos

Friends cannot see me in games

Hi all,I have a weird issue. None of my friends on my friend list can see me in games. I can see them, and add them to games with me (ripcoil), or join into their games (dead and buried), but they cannot do the same to me.Do I need to forward ports o...

PandaP by Honored Guest
  • 583 Views
  • 4 replies
  • 0 kudos

Games in SteamVR can make GPU work harder?

Hello. The other day i was doing some intensive testing on several Oculus and SteamVR games since i recently made some hardware changes. Noticed that no matter what i run on Oculus Home, my GPU (gtx 1080) handles it perfectly in max settings at aroun...

not happy at all

i have been a oculus customer for years I brought the dk1,dk2,cv1 touch controllers and lots of games from the store.here is my problem I was looking through the store last night and seen in the oculus touch section a game called hordez and it was in...

Sensor not Detected, Immediately Resolved

I've had an intermittent issue the past couple of weeks while I've be playing iRacing. What happens is that in the middle of the game, I'll be shown a screen saying that the sensor is not detected, but the status of the message is already set to reso...

Oculus Touch IR led locations?

Hi all,I was wondering if there is a mapping of the IR location for the Touch Locations?I found this image on google of the exposed IR's but unaware if they are still in the same place.http://cdn.idigitaltimes.com/sites/idigitaltimes.com/files/styles...

cgallizzi by Honored Guest
  • 1959 Views
  • 3 replies
  • 0 kudos

Order has been cancelled - How can I fix this?

Hi support,I received an e-mail last night that my order for the oculus has been cancelled. I didn't find a phone call that I could contact the support team to understand what happened and how I can fix it. I need to buy the product and I do not see ...

lcacic by Honored Guest
  • 338 Views
  • 1 replies
  • 0 kudos

Touch order on the way, but still no charge to CC

On Wednesday I received a phone call from my bank's fraud prevention asking me to authorize the charge for the Touch order... I cleared it... Still wasn't seeing the charge hitting the CC, so I contacted Oculus support on Thursday and they confirmed ...

Anonymous by Not applicable
  • 445 Views
  • 2 replies
  • 0 kudos

Oculus Touch not shipping?

I ordered touch 15 minutes after the pre-order started, but some people have already had their touch controllers delivered. I did not pre-order the rift so I am not at the start of that queue, however I would hope that my controllers would ships by t...

Oculus sdk - implementation

Hi all,I'm pretty new to the Oculus SDK and quite understood what it is giving me - head tracking state, HMD description etc.What I did not understand is about the mathematics calculations that are being performed - for example on the movable objects...

yairmrm by Honored Guest
  • 218 Views
  • 0 replies
  • 0 kudos

Issue with RIFT not working with Xtreme VR Link

Long Story Short is that when I plug in the rift to the Xtreme VR link , it plays sound but zero picture at all, thoughts?... To help fill in some blanks, Gigabyte put a VR Link on most of their 1080 Cards for easier access, and I got a WaterForce 10...

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