Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Video goes black intermittently

This didn't used to happen. I got my Rift in March and it just started doing this about two weeks ago or so.I'll be playing a game for a bit. After about maybe 30 minutes or so, the video will go black for anywhere between 1 and 5 seconds. It does th...

Not Detecting Headset Why?

I'll be honest. I've had nothing but problems with the Oculus S since I purchased it. The first headset literally came in box broken, Bestbuy and Geeksquad were impressed. Second headset couldn't detect sensors but I could at least see in the headset...

CroixAura by Honored Guest
  • 372 Views
  • 1 replies
  • 0 kudos

Oculus left eye suddenly cuts in and out after latest update.

I love my rift and use it daily. For the last 2 years ive had no issues with anything besides the usual left ear audio issue that a good deal of others had. The day before the latest oculus software update hit, my rift was working fine and the left e...

JJL15K by Not applicable
  • 462 Views
  • 0 replies
  • 0 kudos

Update issues...

I have installed the oculus software the 7gb one. My rift s works fine, but when I go to update it downloads 10/10 no issue but when I hit update my “oculus updating” is stuck/frozen left it overnight and no go. I click on the O icon and get a runtim...

waiting answer

Oculus will you give a solution or we have refund rift S?

Tumyue by Explorer
  • 1016 Views
  • 4 replies
  • 1 kudos

Cant install Oculus software with Rift S

Was having problems installing the oculus software, kept getting the "Sorry your download was interrupted" error. reformatted windows, fully updated, did all the drivers, still got the error, would always stop on 4.79gb. Firewall is off. No AV softwa...

13randon by Honored Guest
  • 701 Views
  • 3 replies
  • 0 kudos

Rift S facial replacement

Not sure if this has been answered anywhere. On my new Rift S, I noticed that the facial interface is quite large. I am wondering how to obtain a replacementIs this interchangeable like on the Rift CV1?

Rahotep by Protege
  • 242 Views
  • 0 replies
  • 0 kudos

Oculus Go Reboots by itself when sleeping

I put the Go down and it goes to sleep and a few minutes later I hear the ding dong sound that tells me it rebooted. It does this at random times. It could be a minute, five minutes or 20 minutes later. There's no pattern I can detect. I noticed my b...

rift s stopped to be detected

all worked fine yesterday and after the update tootoday nothing, the headset stopped to be recognized shame oculus, shame now i repack this for RETURN !!!

Oculus app credit card payment and pay pal payment

when i put in my credit card info, i get a “ incorrect card info” and the postal code section isnt allowing me to put in my postal the way the system wants me to put it ( with the space). And the paypay section is showing an error when i come back fr...

Nyciaii by Honored Guest
  • 210 Views
  • 0 replies
  • 0 kudos

Constant crashing

I have been enjoying my quest since I got it on the 23rd, however when I started playing today I was plagued with constant crashing. On rec room it was almost every 30 seconds. I switched to beat saber and while the crashes were less frequent, they m...

How to uninstall games?

Please excuse the stupid question but how do we uninstall Games from the Oculus application?I've tried a Google and search here but how do we uninstall games from Oculus? There is no uninstall feature? Do we just delete them from Explorer? I tried th...

Infinite by Honored Guest
  • 3474 Views
  • 7 replies
  • 0 kudos

Oculus rift s

Im having trouble getting the oculus rift s to have the correct height at the moment it seems to think my waist is where the floor is.

Jogh50 by Honored Guest
  • 530 Views
  • 3 replies
  • 0 kudos

USB 3.1 - Not recognized in Oculus

Hi,So I have had this BeatSaber problem for a while now. The Touch devices have got stuttering issues.This should be solved by plugging the headset into an USB 3.1 port which I happen to have 3 of.However, when I get into the Oculus screen and look a...

Oculus Home orientation is no longer the same

Oculus home used to start in the same orientation every time, allowing me to place virtual furniture where my real furniture was, so I could see an approximation of my apartment in VR and e.g. put my controllers or headset down on a table that matche...

Can't get past sensor check.

Hello all, I'm not much of a forum person but this problem is starting to get old. My Rift S arrived today, and to the best of my abilities, I haven't been able to get past the sensor check. I've updated my oculus firmware, reinstalled my oculus app,...

shadowhgb by Honored Guest
  • 3621 Views
  • 4 replies
  • 0 kudos

SLIGHTLY HEROES

the dev's at hatrabbit are waiting for the green light from you lot at oculus .. so put your cookies down and press the go button for SLIGHTLY HEROES to be realized on quest

Anonymous by Not applicable
  • 240 Views
  • 0 replies
  • 0 kudos

create multiple accounts

i bought 2 oculus quest. into my oculus account , i want to have 2 account one each quest glasses, but cannot. i don´t understand, because, ¿do i need 5 mobile if i want 5 glasses?. i cannot change account.

Sound volume significantly lower than it used to be

I used to keep my rift volume at around 10-30% depending on content, 30% usually being uncomfortably loud. Now I find myself regularly bumping it to 100% wishing it would go higher, I could easily see myself needing 150-200%. I believe this happened ...

Rift S pixel flashing

Hello, Hope someone can help me. I purchased 2 Rift S's today from Best Buy. I was having an issue with both having flashing pixels. Returned both original headsets and got 2 replacement. Those are also having the same issues (on 2 different computer...

INTEL NUC skull canyon >> RiftS DP>>HDMI

Hi all, has any one had experience with Rift S and an intel NUC, spec wise it looks like it could fit the bill, but i am concerned the not having native DP ports could be an issue, seem kind of silly to use USBC hub to add DP ports. any one with expe...

How to get the free apps, delivered with Oculus Ruft S?

Today I set up my new Oculus Rift S, and according to an employee at "Saturn", six free apps should been included, for example "Beat Saber".During the installation and confuguration of the Oculus Rift S with the official Oculus program, there was a b...

JoHo20 by Honored Guest
  • 708 Views
  • 6 replies
  • 0 kudos
Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

If you need to speak with an agent directly, please contact our support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.

Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Top Kudoed Authors
Labels