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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 78574 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Steam VR conflicts with Oculus

I've been playing for 2 days with the oculus now and everything was working fine. Once I ran Steam VR though, my Oculus stopped working and isn't being detected by my computer at all. Has anyone else experienced this?

PlsBuff by Honored Guest
  • 873 Views
  • 2 replies
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setup problem

i have been getting an error for weeks saying "cant connect cant reach the oculus server. please check your connection" so far i have only tried tried reinstalling .net framework and i already have over 200 gb free on my c drive so i know thats not i...

AgraFx by Honored Guest
  • 352 Views
  • 1 replies
  • 0 kudos

After update Oculus 360 Photos and 360 Video crash on start

Hi together,today i put on my Gear VR after a long time because i was able to take 360° pictures with the Gear 360 on my holiday.I'm on a Samsung S7 with the latestet Android 7 Update. It prompted me to update all the Oculus app (which i did). Then i...

getchaos by Honored Guest
  • 583 Views
  • 3 replies
  • 0 kudos

Refunds

Hello i requested a refund for a game i got a email to say it can take up to 72 hr for it its now been well over 72hr and stll no refund has anyone else had to wait a bit for there refund

safc5582 by Honored Guest
  • 528 Views
  • 3 replies
  • 0 kudos

Auto-shutdown after updates

Please add the option to auto-shutdown once updates are complete. (Better yet, let us download updates while playing. However, I assume there is some reason this has not yet been enabled so shutdown on completion would ease the pain a bit)

TickTock by Heroic Explorer
  • 268 Views
  • 0 replies
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Inateck PCI-e USB 3.0 problems

So I purchased the Inateck 5 port PCI-e USB 3 add in card to connect my sensors and HMD. I'm running Windows 10 Creators update, all drivers up to date. Using the driver form the Inateck site. The Rift HMD disconnects from every minute or so. What's ...

Two different bundles and shipping time?

I ordered my rift the other day and was noticing how the order status hasn't changed from "order" and started looking into it. When I was reading through other discussions about the shipping times people were talking about how they must have ran out ...

Anonymous by Not applicable
  • 499 Views
  • 1 replies
  • 0 kudos

Can't make gun pose with touch controllers anymore

I have this weird issue now with the controllers. Finger tracking was perfect on day 1 onwards. A few days ago though, the right touch controller was unable to make the gun pose (ie index finger and thumb out at the same time). The weird thing is tho...

pc not vr ready

If i bought a rift, before i get a vr ready pc, can I use it for oculus videos on youtube, and could it hook up to my nvidia tablet or shield tv to run vr apps, just until I save up for a vr pc?

(Question) Third Sensor Issues

Hey guys, I just set up my third sensor set up behind me today sort of like this(The front two are more like 9 feet apart and the back is about 11 feet back, this way when I stand in the middle each one is about 8 feet from me). I set it up so my fro...

Oculus support

So i've been trying to get the matter about not getting the free games with my touch controllers, but the support seems to be ignoring the matter or taking a REALLY long time, especially when considered that i've given them the information needed to ...

TheByndum by Not applicable
  • 517 Views
  • 2 replies
  • 0 kudos

4th set of touch controllers...

So far I have purchased 3 sets of touch controllers and have recently come into the same situation yet again, the buttons are wearing out on me. With 3 sets I have 6 controllers total, 2 worn grip buttons, 2 worn out joysticks, and a worn out trigger...

Black screen on Windows boot since installing Oculus

Hi All,Just wondered if any Oculus Rift owners have experienced a black screen when booting up your PC's since you installed the Rift?I got mine last week, and its definitely since that time. Before this, it has never once done that. I'm sure there's...

Sitruz by Protege
  • 314 Views
  • 0 replies
  • 0 kudos

"Entitlement is not currently valid (1971032)"

Every time I try to launch a game I get this error message and I would like to play my game please help. "Something went wrong. We're working on getting it fixed as soon as we can. (OVR57100773) Entitlement is not currently valid (1971032)"

Skylock_ by Not applicable
  • 1550 Views
  • 3 replies
  • 0 kudos

Tilting problem to the left

Hi guys I ask you because I'm sure you are much more experienced than me. I have just taken this fantastic device, I did my calibration and I came into the beautiful virtual world but I have a problem. When I'm in the room I always see it not aligned...

Most games crash - memory allocation problems

Unfortunatlely most games crash soon after start or won't load. Quill works with no issues however. Win10 ist updated, drivers ok, OculusCompatCheck ok. Nevertheless I finally get an out of memory error by windows and logfiles say cannot allocate or ...

bert_vr by Honored Guest
  • 435 Views
  • 1 replies
  • 0 kudos

Refund for my purchase on tilt brush.

Trying to find how to submit a refund on here I followed the directions on how to get one on this app? my son and I had bad effects when we played the oculus I got dizzy and my son who is 14 vomited as if he was in a horror movie. I returned the head...

No confirmation

I ordered my rift today at 10 pm as a gues and i d like to ask : is it normal that i dont receive a confirmation email ?

Half my games will not run - New machine and Rift+Touch

Hi,I just got my new Rift+Touch bundle this past Wed, and a new machine (specs below) on Thursday. 6 of the 12 games I have downloaded will not run.These run fine:MediumQuillBlocksDead and BuriedAdeventure TimeLucky's TaleThese have never launched su...

Robo recall not installing.

I read others have had this issue with installing the game and I tried the same solution as they did i have had no luck.

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