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Forum Posts

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

quest 3 wifi / steamlink

Just got quest 3 and everything is problem with wifi access.In my main room, where my personal PC is, its running steam and steamlink etc...Lets call the router here internet1.When Quest 3 is connected to Internet1, steamlink works fine.I ha...

JorKsX by Honored Guest
  • 1 replies
  • 0 kudos

Quest link cable warranty?

So my Quest link cable broke because its been bending when plugged into my PC and then my dog tripped over it making it just yank out of my PC and come out. But what I'm trying to ask is is will warranty cover that.

Resolved! battery !

I always connect my Meta Quest 2 to the PC with cable My pc is almost always on And my meta quest is always in green light mode is there a problem ?It is necessary to turn it off every timeShould I disconnect the cable?

Resolved! Golf+

Good Morning Recently I have loss the ability to change my clubs because I have no pictures in the blocks for clubs. I have loss my picture of me at the top of the page. The colors are different that before on my screen. I can play golf and score, th...

Vr gun club

NEWBY. I am experiencing glitches. Magazine is not recessing into pistol and remains partially visible, but weapon fires. Still not figured out how to fetch a full Magazine from holder. Tried pressing all possibilities on left had control. Thank you ...

Shadepic by Honored Guest
  • 6 replies
  • 0 kudos

New oculus 2

My fiancee got a new oculus 2 meaning 2 in one household and when he tries to hook up his oculus it says it is already hooked up to another account... Please help

tracking lost

when i turned my headset on, it booted as usual but then when i got to the home it was moving along with my screen, but after that it said tracking lost and the controllers wouldn't connect either too so i was stuck and i couldn't select anything bec...

Ivory2009 by Honored Guest
  • 8 replies
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Missing games/Addons that I have already paid for.

Hi, I just got my headset's account fixed, I logged in and got most of my games back, But I am missing ones that I have already paid for and it's asking me to pay for them again, For example, Five Nights at Freddy's Help Wanted and the addon DLC The ...

Stuck adding account

I recently got a Quest 3 for my family for Xmas. I started up the headset and got my account running without an issue. I tried to add my son’s account (he’s 13) and the headset just sits at finish setup on another device. I have removed his account, ...

Unable to install Meta Quest app on my Android phone

So, for the past 2 weeks I have not been able to install the Meta Quest app on my phone. My phone is the right version to be able to install it. When I try to install it, it says installing but after that it does not install. Does anyone know how to ...

Meta Quest 3 images are HUGE

New to the VR world and other than frustrating with this issue, enjoying most videos I find on the web. Seems VR 180, 200 or 360 videos are frequently highly magnified / distorted. What am i missing? If I view in non-VR mode, image is fine, but 180 o...

Jwblazek by Honored Guest
  • 1 replies
  • 0 kudos

Quest Link not working /Oculus Quest2 Acer Laptop

Dear Meta Support, I have an Acer Nitro5 An515-45-R588 and an Quest 2. When i try to connect it i get this never ending screen of 3 white dots on an blackscreen. Sometime after that it eventually says either headset not found or something with my har...

Asmlarry by Honored Guest
  • 2 replies
  • 0 kudos

Need Help recovering account

When I bought my Oculus 2 a few years back, I didn't realize I could share games with my daughter. So I bought a few games on her account and haven't played the oculus in 2 years. She only had a Meta account for the oculus, went to log into it last n...

KILLB0 by Honored Guest
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Right Toggle Sticking

Had my Q3 only 4 days and the right controller toggle is now sticking. The toggle switch will not return to the neutral position after toggling left, right, or down. Does anyone know of a fix or do I need a replacement controller? If so, where do I b...

Doo925 by Explorer
  • 7 replies
  • 0 kudos

Lost All Games With Factory Reset

My nephew recently factory reset our Quest 2 to clean it and reinstall the games. We now can't find the games anywhere. I had a chat session with an Oculus tech and he asked if we had backup to the cloud on. I have no idea if we did or didn't, but I ...

Left controller drifting

I've had my Oculus 2 for a few years and the left controller thumbstick is now constantly drifting. I tried recalibrating it several times to no avail.

Trying to Link Child Account

I am seeing this error when I try to link my kids account. It has not been linked anywhere else that I know of and it not visible on any Meta account that I have. How can I figure out where it is linked so I can get it linked to my account?ERROR:Emai...

Meta doesn't support Chromecast anymore

Hi all,I have a Quest 3 and 50Gbyte Internat connection with WIFI6 at home.For the family and friends we used our TV via chromecast to play games e.g. 7th guest to involve all. Since approx. 2 weeks my chromecast was not longer selectable for streami...

My account being suspended

So it's set up with my mom's Facebook and her age and Idk if that's the issue but can you fix it it's my first oculus and I want to enjoy it


i bought DEMEO on occulus quest and i've read that you can have it free on PC if you got the game allready.But i can not find any links to donwload the game for PC on the occulus store.Could you help me on this please?

Hyro.25 by Honored Guest
  • 2 replies
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Still having an issue with my quest 2 stuck on USB update mode but power button not letting me select the boot option. still cannot hard reset and the quest is brand new btw. anyone have any hotfixes?


for some reason i cant spawn anything in bonelab how do i fix it 

account suspended

I bought my son meta quest 3 for xmas. Made him his own account. He is 10. I put his age as 23 because I want him to be able to play all games. okay so that is my fault. His account was suspended then permanently shut down. now his headset is stuck i...

Resolved! Transfer Shiny Rocks, etc

My boys (12 & 10) played Gorilla Tag under my account for 6 months before I was able to transition them to child accounts. Is it possible to transfer their game/app progress or data from my account to their new child account? Specifically in GorillaT...

Headset not tracking controllers

Hi, I got a quest 2 and let it sit for about a week. When I went back to play it, the controllers didn’t track. They vibrated and when I clicked the trigger, the gray dot turned blue. But they won’t track and I am stuck on the “select account” page. ...

Resolved! Meta Quest 2 Left Controller blinking lights

When my headset goes in idle mode, my controller blinks 3 times every 2-3 seconds,i tried to fix by un pairing and re pairing but nothing happen. I also tried to reset factory the headset also nothing happen.need help!!

Enriks by Honored Guest
  • 3 replies
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest