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Customer Support Experience Needs Major Improvement

After submitting my ticket to customer support, it took about 5 days and back and forth emails before Oculus even agreed to allow me to send my Quest back and email me a shipping label. If everything goes according to the timeline provided, I will no...

Touch Controllers

One of my touch controllers analog stick is stuck in one place in every game I go into, I can move it perfectly fine with the controller in hand but in game it just goes forward and I can't get it to stop.

Rift S Sensor can't detect headset

Hello,i have the problem mention in the title.I played friday with a friend and everything was fine, but today it suddenly says Sensor can't detect headset. Tried re-installing Oculus software, different usb ports and i checked my camera option in wi...

Oculus Sensor Firmware Error!! Please Help!

Hello Oculus Rifters,So for 5 straight days I have been troubleshooting the FirmwareSensor Error CV1 problem with everything I could find online to fix thesolution but nothing worked. Imusing the ASUS G20cb computer running Windows 10 64bit. I click ...

Passthrough Quality?

The passthrough view in my new Rift S is slightly grainy. It's not just static, but also not a clear B/W picture. It's something like an old analog TV that's slightly out of tuning.Is this how it is supposed to be?I have tried reseating the connector...

fattura da emettere

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Is it just me or is the latest version of Oculus software just complete garbage?

All my computers worked fine with 1.38. Now with 1.4 multiple problems. Computers that previously worked, I can't even open the oculus software. Doing a clean install also fails. Seems like just a little more that a *bit of drag* to have to wait for ...

Error adding payment info

I am trying to add my debit card info to my oculus account but it will not accept it i have tried a different card and opening a ticket aswell but i still can't add my card. I was wondering if anyone had the same issue/solution. I'm using a Rift S an...

Screenshot bug?

I noticed with screenshots it will only work on every second try of taking a screenshot.I press it once it says screenshot taken nothing is in the 'Pictures\Screenshots\' folder I press the screenshot button again a

Unable to download a bigger game from the store - network issue

Hello,After spending at least an hour googling for the right answer I decided to create my own thread. The issue is, the network provider in my area seems to be clumsy in recent days. My router resets every 2-3 hours. This is a problem because I rece...

Oculus Rift S not connecting..

Hi,So today I bought a brand new Oculus Rift S from Argos. Before installing the Oculus software I plugged it in and there was a light showing on the headset but it just made my screen go black. After that, I installed the software but any attempt at...

Hello! Quick Question With a Setting

Hello. My brother recently started Rec Room and I believe he disabled the microphone when the notification for the setting came up, please tell me: How can I unable it for just the game?

Payment

I have an oculus quest, and i refunded a game to my card. I tried to add my card back and it will not let me. Pls help

Oculus Rift S - No Usb Connection or Any Light Inside the Headset, please help?

HelloI got my oculus rift s few days ago and i was quite happy with it. I watched a movie last night in virtual desktop and played few games. Then I bought Hellblade from steam to play on Today. I installed the game few hours ago and connected my rif...

Can you have a WMR and Oculus headset connected at the same time?

Can you have a WMR and Oculus headset connected at the same time? If you can do you have to select the headset you use or something, or will it just be triggered by each sensors headset when you put it on?

i need help

My oculus house dosn´t open stays on whute screen loading

Black Screen Issue during the play with Rift S

Hello,I have Rift S and plugged to my 2080 TI on display port. During watching something the screen turns black but I still can hear the sound. I checked youtube and found a solution but it didn't work. It was saying to disable USB power suspend sett...

Weeeeeee Hurl (uncontrollable turning in SteamVR)

Is anyone else having this problem since the last updates (Firmware/Software)..... in SteamVR, it seems after I've been in a game for a few minutes (less than 30 minutes) (No Mans Sky and Steam version of VR Chat) I start spinning around as if I was ...

Touch controllers randomly lag behind

So for about a while now (2-3 months) i pretty much stopped using my oculus rift for anything else except ets2 and pj cars 2. The problem is as follows, randomly the controllers(especially) in games simply lag behind, remain in a fixed position or ju...

mise a jour 1.40

bonjour pourriez vous m'aider a resoudre mon probleme j'ai deja desinstaller reinstaller mais la mise a jour 1.40 ne s'installe jamais merci

Why did some titles (e.g. Twisted Realms) disappear from the Gear VR & Go stores?

I wanted to try Twisted Realms on Gear VR & Oculus Go because of recently getting interested in tower defense games, and reviews from its launch window praised it. When I went looking for it though in the mobile app of both devices, lo and behold: it...

Oculus has encountered an error. Please restart your computer or contact Oculus Support.

So I just bought an oculus but the first thing that pops up when I open the oculus software is this error at the top. It also says that there is no hdmi connection even when I plugged in the headset. I've seen a few people make discussions about this...

Trade Show Security of Oculus Go

We are using 3 Oculus Go units at a trade show to show a 360 video. Does anyone know if there is a good way to secure the headsets?

Would anybody be willing to take a gander at my log files. I currently cant get anything to run.

I have been fighting with this thing for 2 days. I have submitted a ticket to the support staff at oculus. I have installed without Microsoft defender and I have installed with the fire wall down. I have disabled absolutely everything on my computer ...

Why is Oculus software updating and what ?

It's been three days now that the Oculus software is updating without telling what it updates , apps are on stall and don't seem to update at all , in the task manager Ovr server is downloading at full speed* some file of unknown origin that is not l...

Setup Error - Will Not Install

Hi everyone,I just got my Rift S yesterday and I've been trying to install it. Once it nears the end of the installation, I receive a message saying it encountered a problem and that I need to restart and try again. Doing so yields the same results.I...

Oculus Rift (Refurbished) Replacement - Tell me your experiences?

Hey All, I have a replacement rift incoming for a cable socket issue where the HMD would lose connection most of the time you touch the HMD or adjust it on your face during play, I could even induce this problem just by holding the unit and slightly ...

Rift S not working on a laptop with a GTX 1050

One of my friends got an Oculus Rift S, and had tried to get it to work with his computer, after he couldn't he asked me to help him, and after reviewing his specs, I found out that he had a GTX 1050, but I thought it would be fine, as he could still...

Do you guys think this a scam?

I'm looking to buy a Rift and I found this really great deal on eBay. Probably a scam though. But maybe nothttps://www.ebay.ca/itm/Oculus-Rift-Virtual-Reality-Headset-Black/362741949243?hash=item54751ae33b:g:7fYAAOSwZoFda4tI

Rift S - Headset Black screen on Setup "Continue with headset"

Hi, today i use for the first time my new Rift S.I install the oculus software, download all firmware and connect the headset.They work well until i arrive in the "continue with headset" screen and i can't do anything because in my headset i don't se...

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