Everytime I have tried to add another accounts onto my quest 2 the
device code on meta.com/device says "Invalid Device Code Request! Please
try again!" I have factory reset my headset and done all troubleshooting
Should you encounter an issue or have any questions that would require
you to contact Meta Quest Support, you can do so by heading to the
support page (https://store.facebook.com/help/support/). Here, you can
contact the support team via email or liv...
As with any software, sometimes you will come across unintended bugs or
glitches. When you come across an issue with a Quest product, you may
want to report it directly to our Engineering team. You can do so
directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of
how our tiny forum elves (and moderators) can help get you from an
unknown newb to forum all-star. Posting links to external sites, certain
keywords, or posting logs outside of ...
My phone had to be hard reset before I could get my 2FA codes(done with
Google Authenticator). I got my FB acc back, had to send in a picture of
my ID, I can't get into my Meta acc. That was secured with a different
2FA. Not seeing any option to subm...
I am using a MacBook Air 13 (just before the M1 sadly) and have the
Oculus Destktop Remote working smoothly other than for audio. The image
is perfectly clear and has very little to no lag. My only issue is the
no computer audio coming out of my head...
This is ridiculous! I cannot pair controllers to an oculus without
sending it in if I’m at the start menu. A pair button, a menu IN the
headset, NOT the app that you could control with hand motions that this
headset has, anything! You can’t connect y...
Hi all, got the new Quest Pro today. Trying to set it up, but the device
doesn’t seem to be in the Quest app. Is this because it’s a day early or
am I doing something wrong? Headset wants me to enter the code, but when
I select add a device, the mobi...
Hi. Thank you for your time. My Oculus quest 2 has a nearly full
storage. It indicates to me that the storage is all being taken up by
apps. I only have five apps on as I have deleted a few. But the storage
only improved a very little bit and it won'...
The stick on my left controller is drifting quite badly. I have tried
blowing with compressed air, cleaning near the stick with 90% isopropyl
alcohol, replacing the batteries, and pairing and unpairing the
controller to no avail. When I open the cont...
All of a sudden it I can’t use my Quest 2? Windows 10 user., Quest 2
asked to update to Meta., was able to update phone app w/ meta, horizon
and Facebook account and shows up on phone however when opening Ocluls
computer software it asks to login and...
Had this headset for a couple months and for the last month I've been
using AirLink, everything has been fine. No damage to the headset, I've
been taking good care of it.However, recently, despite my Oculus 2 being
connected to my PC via AirLink with...
I have paired my headset with the mobile app where it shows that it is
connected but the headset wont move on from the pairing page with the
big code. I've tried doing factory reset, re downloaded the app,
restarted the headset and reset bluetooth ev...
The song “I Need You” by Megaphonix from the OST VOL. 2 album is one of
my absolute favorites to play and when I tried playing it tonight it
wouldn’t load. When I clicked on the song, it wouldn’t even play the
preview of it. Then when I pressed play,...
I tried multiple browsers and websites with oculus 2 to get connected to
VR video and it never connects to the headset.Only thing that connects
is regular programs though the computer or local. VIA airlink or wired
link.Anything that has the vr optio...
Hi,I have occasional but very annoying headset tracking issues. The
Quest 2 will behave fine for a number of days and then, seemingly at
random, will lose headset tracking such that the unlock pattern moves
with my head instead of staying still relat...
So yesterday i went to change the password for my oculus account. After
receiving a email to change my password i was able to change it. After
logging in it then asked me to type in the login confirmation code that
was sent to my email. The thing was...
I’ve now been through almost a month of trying to get my VR headset
fixed with the online support of meta. TERRIBLE TERRIBLE AND EASILY BY
FAR THE WORST CUSTOMER SERVICE. I’ve provided everything needed that’s
been requested, I bought a two year warr...
I have absolutely no idea how this happened. I was playing stride and
all the sudden my analog stick feels weird to move. So I go to my room
and take the top off and see that my stick has legit snapped in half.
Not to be confused with the roller, the...
Hi. When I connect my surface book 3 to horizon workrooms. The
resolution of my computer screen in the vr space is really low (I think
it was 1280x600 or something similar) which doesn't show my full
computer screen obviously. When I try to change th...
Bonjour à tous,Je possède un Quest2 et un clavier Logitech K830, tout
c’est bien passé pour la configuration.Sauf que mon clavier est en
AZERTY et s’affiche en QWERTY dans Worksroom par exemple.Il y aurait-il
une solution à mon problème ? Merci d’ava...
Hi,I live in Italy and have just installed Horizon Workrooms on my Quest
2Unfortunately I'm not able to connect the device to Meta Quest Remote
Desktop on my Windows laptop. Uninstalling, reinstalling and restarting
both laptop and Oculus hasn't work...
I raised a ticket 30 days ago for a faulty elite strap with battery.
Oculus support told me a shipping label would be sent within 3 business
days so I could get it replaced. It's now been over 4 weeks and I still
haven't received the label and Oculus...
Black Screen/3 dots issue. (Hardware Notification) Oculus Problem For
Oculus Link/Air Link ~First Troubleshooting tip: -Open Device Manager >
Device Adapters (Mind you this only applies if you have Integrated
Graphics) > RIght Click on the Integrated...
Installed Meta Horizon Remote Desktop on my laptop and connected just
fine from Horizon Workrooms. Installed the software on my desktop and
clicked continue with Meta account. Then it says check your browser to
continue logging in. After a few second...
My controllers (Meta Quest 2) have a really bad drift I already follow
the recommendations from the support page (clean, re-sync, take out
batteries), even the dead zone thing have to be 100% to make it work a
bit, the support page only send replacem...