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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 99638 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

NO USB 2.0 HEEEELP!

Hi! So I recently got an oculus for Xmas, I have 3 sensors and only usb 3.0 on my computer, whenever I connect the third sensor it tells me there is poor tracking no matter where it is, I have been told that oculus requires/recommends having the thir...

chasemm18 by Honored Guest
  • 587 Views
  • 3 replies
  • 0 kudos

Help My Oculus shuts down mid game

when ever i play my oculus rift about 5 minutes in it starts flashing then shuts off although i can still hear audio and i have to shutdown my computer then wait 5 minutes till it works again sometimes it does not work at allI have a dell inspiron 15...

KFC- by Honored Guest
  • 637 Views
  • 1 replies
  • 0 kudos

Ryndicraft

I was using my oculus just a few hours ago, but now it tells me that I cant reach the oculus runtime service.

game freeze

i had to reinstall windows 10 and now well playing games it will freeze but i can till hear every1 and they say im moving

Headset does not connect to HDMI

I bought a brand new Oculus Rift for this Xmas.I try to install Oculus Rift on an NVIDIA Geforce GTX 1070 (2 x HDMI and 2 x Display Port).I have 2 monitors connected to the displayports and the headset connected to the HDMI. NVidia drivers are up to ...

Simondalt by Honored Guest
  • 1400 Views
  • 5 replies
  • 1 kudos

Headset HDMI or USB not being detected.

Day 1: Setup my brand new Oculus in room scale with 3 wall-mounted sensors. Working perfectly. At no stage did I tug the cords to potentially damage the connectors.Day 2: Started playing again and working fine. As I have purchased an overhead cable m...

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Anonymous by Not applicable
  • 1163 Views
  • 4 replies
  • 0 kudos

New Oculus Owner, HDMI issues.

Hello! So i've ordered the Oculus rift + touch and it comes on saturday. I've been reading around and discovered a few things.Basically, I upgraded my gpu a few months ago so now only 1 HDMI port works/ is accessible , (It's a gtx 970) I was wonderin...

GemTox by Honored Guest
  • 1851 Views
  • 8 replies
  • 0 kudos

Headset Black Screen

Just got my new Oculus Rift. I got audio but no video. How do I fix it. Below is my compatibility results: + ProcessorYou have an Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz, which meets or exceeds our recommended system specification.- Graphics CardYo...

RockyJC by Honored Guest
  • 375 Views
  • 2 replies
  • 0 kudos

How to set up Uplay and 2-step verification

I purchase these games and can’t play them because I amrequired to put in a code generated by Google 2 step verification? This is a gift and I am not a big gamer and prefer to do aslittle as possible with Google or any cloud managed service for that ...

Is my 6 month old Rift dying?

About a month ago, when booting up my computer, I started to see a notification in Oculus Home that mt HDMI cable was not connected to the headset. The message has always been labeled "expired" and I hadn't had any issues... until tonight...I was fly...

sesanchez by Honored Guest
  • 572 Views
  • 4 replies
  • 0 kudos

Oculus headset hdmi not working

Hello, I am setting up my oculus for the first time. When I connect oculus hdmi cable to my laptop, you can hear the connected sound, but in oculus setup it shows that headset hdmi connection is not found. All the USB connections (sensors and headset...

Anonymous by Not applicable
  • 1255 Views
  • 10 replies
  • 0 kudos

Place manual game folders

So I did a clean install because i had some problems. To test if it works I downloaded some stuff. Now, can I still import my old software folder or does this remove my new download and or fuck up the store -assets folder?Say I only want a select amo...

Apolysus by Not applicable
  • 233 Views
  • 0 replies
  • 0 kudos

Please someone help me. Oculus support is useless!

Hi,After one year of use my oculus home software suddenly decided to stop working. I couldn't open it, so I backed up my files and clicked repair in set up. It than told me an error occurred. after another failure I contacted support. They told me to...

Apolysus by Not applicable
  • 1069 Views
  • 5 replies
  • 0 kudos

rift app download geht nicht

Hallo, bin neu hier, habe alles installiert und eingerichtet, aber sobald ich auf dowload oder herunterladen gehe, keine reaktion.internet verbunden, über facebook bin ich auch eingelockt und bei okulos registriert, weiss jemand wo der fehler liegt?m...

Oculus Software install Apps on wrong Harddrive

Hello Community,I have the problem that the software does not install my apps in the Apps folder, which I have set to D : for me. The hard drive is formatted in NTFS and I have already removed the write protection.The software is installed on my SSD ...

Anonymous by Not applicable
  • 222 Views
  • 0 replies
  • 0 kudos

Can we name our sensors?

I often have issues with my sensors (since 1.21) where it will show one (or more) of the 3 have 'poor tracking'.If i unplug it and replug it in the error goes away.The problem is i don't know which of the 3 it is as it can change from one to another ...

Thug by Heroic Explorer
  • 919 Views
  • 11 replies
  • 1 kudos

KB2670838 REINSTALL ISSUES!!!!

I've installed KB2670838 and KB30339929 and Oculus doesn't recognize it in setup. I tried the to use the /byassHotFix in CMD win 7 and it still won't launch. HELP PLEASE, I'm having Withdrawal Symptoms.

Saucii45 by Honored Guest
  • 164 Views
  • 0 replies
  • 0 kudos

Left eye display not working

I'll just cut to the chase. Out of mostly frustration but also some fear, my 5 year old daughter dropped the headset twice while I was trying to help her enjoy some of the experiences. I re-seated the HDMI cable inside the headset to be sure it just ...

second part of log

[Debug] [12/30/2017 6:25:08 PM] Decrypting ciphertext signature 'QD5oztGtUgPF9tt5Lb/W6v3yyC40r3rfH23i7KNAAyoMbdkrjijEae3fdWvVO8W/jOLl2s9rMopJx4pX4prCzBTTzhF2EOJVKrDwu0wQOn6peYrohfOrvPXdAUzE2IctncAtnTwfGcJ9muQk7Lt/TqUHc06tf5cIgqulb4S10QQcdmNPBiaKyvbtJ...

Alan3753 by Not applicable
  • 575 Views
  • 0 replies
  • 0 kudos

Please help im stuck at set up

The oculus rift,sensors, and touch controls are green and checked but i see a orange light on the little sensor on the rift.drivers up to datewindow up to dateusb is up to datehere is log file from %LOCALAPPDATA%\Oculus\[Debug] [12/30/2017 6:01:20 PM...

Alan3753 by Not applicable
  • 354 Views
  • 0 replies
  • 0 kudos

No response from customer services

Any idea when oculus ETA is for a ticket response. It's been 5 plus days and I've not heard from them. Nothing in spam or inbox.I've ordered two games twice and would like a refund of two of the four purchases. Not the best customer services, can't f...

Anonymous by Not applicable
  • 244 Views
  • 1 replies
  • 0 kudos

Oculus Rift orange light?

everything is green and checkeddriver's all up to date window is all up to dateusb driver all up to date everything is up to date Here is the log file:[Debug] [12/30/2017 1:16:36 PM] Starting up OculusSetup v1.16.0.0.[Debug] [12/30/2017 1:16:36 PM] C...

Alan3753 by Not applicable
  • 455 Views
  • 0 replies
  • 0 kudos

I want what I experienced in the store

A salesman was giving out demonstrations of rift at my local store. I went ahead and gave it a shot, or which afterward, I had to have it. My current laptop did not meet some requirements so, I contacted Dell and purchase a Alienware 17 R4 which has ...

jr1465 by Honored Guest
  • 419 Views
  • 4 replies
  • 0 kudos

Recent update broke my PC's audio

With the HMD connected to a USB 3.0 port when I play and stop music or a video in VLC (not in VR) I get an echo loop indefinitely in my speakers until I play a system sound such as Windows default beep. It also happens when I exit "some" games. It do...

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