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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 78559 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Lucky's Tale - Xbox Controller Issue

For some reason, the L/R Triggers on the Xbox One controller no longer work/register inside of Lucky's Tale. I've tried taking out the battery while in-game and then re-inserting and turning the controller back on to no avail. As a test, I loaded up ...

Resolved! HMD settings missing from Graphics Options in Elite: Dangerous

OK, I'm confused. Where the heck did my HMD settings disappear to? I can no longer see HMD options in Graphics options for ED. I cant get the rift to play it!It was working yesterday, but because I have multiple installs of ED & ED betas + an alt acc...

Anonymous by Not applicable
  • 1779 Views
  • 3 replies
  • 0 kudos

CV1 with FirePro W9100

Hi,I'm trying to use my CV1 with the AMD FirePro W9100. It is listed as a compatible card here, but only has 6 mini-DisplayPorts. I have been unable to find an HDMI to mini-DP adaptor that isn't designed for Mac and I don't want to start daisy chaini...

Talarios by Honored Guest
  • 429 Views
  • 1 replies
  • 1 kudos

Free games with Touch

Hi everybody!After finished setup rift and touches i can't see the free games in Not Installed library.Why i cant get free games?I make ticket, done all the instructions (uninstall and reinstall all oculus drivers and software, reboot, etc) and get n...

anseme by Explorer
  • 1240 Views
  • 6 replies
  • 0 kudos

Use PC and Oculus at the same time

Hello,Me and my brother share a PC.I'm currently trying to use Oculus while still letting him work on the PC.I'm not having any success in finding a solution on how to do this.I'd really appreciate it if someone could help me regarding this.Thanks!

tgrtrt by Honored Guest
  • 355 Views
  • 2 replies
  • 0 kudos

No game included

I bought Rift and Touch bundle from Amazon with 7 free games include and now I have no game.How to get my 7 free games?Thanks.giup viec gia dinh | giup viec gia dinh | giúp việc gia đình | giup viec nha

How Do I Pay With my Paypal Wallet?

I try to connect my Paypal to my account but it keeps asking for a credit card. I want to buy a game with my wallet instead of with a credit card. Is there any way to do so?

Anonymous by Not applicable
  • 253 Views
  • 1 replies
  • 0 kudos

Oculus Rift with GTX 770 (below minimum requirement)

Hi all,Posting this more as an informative thread than anything. I have a rift I'm borrowing from a friend (he's moving in a couple months and has no space to play in his condo), and struggled for many nights after work trying to get it working. My P...

Superhot VR not working.

I guess I made it through the intro and I am at the part where its telling me to put my headset on, my headset is on already? And it seems like theres nothing else to do.

Getting started on my Oculus Rift DK2

Hi there. I just purchased an Oculus Rift DK 2 thinking it was a bargain but I have since found out that I cannot download the software for it and I will not be able to operate anything from the Store. I'm also having a hard time getting the feature ...

scriptman by Honored Guest
  • 2764 Views
  • 12 replies
  • 0 kudos

I run the full Rift setup:

I run the full Rift setup: i cliked next...[sensor ok ]and [headset USB o] [ headset HDMI o] not ok ... i ve been waiting for long time .....

sog4ever by Honored Guest
  • 297 Views
  • 1 replies
  • 0 kudos

Referenced device missing position: headset (1971005)

Oculus was working up until this moment for 5 months.It has stopped tracking position and cannot reset view in VR due to "Your sensor isn't tilted the right way or you are too far away from your sensor" error. When that happened I noticed a USB confl...

360 support instructions?

My third sensor came with a card that says to go to ocul.us/360support. That page doesn't exist. How do I set up a third sensor?

My headset won't go to home screen

So I tried to play battlezone but it wouldn't load saying to check my desktop screen. At the same time windows was telling me there was a sound issue but it couldn't identify it. So I tried to return to the home screen, but I got an error saying batt...

Robo Recall, Bullet Train - Crashing

I've done a few windows updates recently, updated all my drivers and now Robo Recall's tracking is very slow at the beginning and eventually it will give me an Unreal Engine Crash report. It's unplayable. Other VR games work great. All drivers are up...

Can You Buy Games With Paypal Wallet and Visa Giftcard?

I have Visa gift card with some money on it so I wanted to buy a game using my Visa giftcard and my Paypal wallet balance because I wouldn't have enough to buy it separately. But when I tried to buy it, it only let me use one payment method at a time...

Anonymous by Not applicable
  • 536 Views
  • 1 replies
  • 0 kudos

Oculus Support Rocks!!

I need to put a HUGE shout-out to Oculus Support. I am ecstatically pleased and humbled by their great support. My right side headset was not working, and after a couple troubleshooting email's. They asked that I send everything back.They sent me an ...

Swapped eyes on Gear VR Galaxy 6

Hello,All the photos that I have under 360Photos folder, I see swapped eyes. Only that folder, the rest like nature images and other are ok.Please can anyone help me? to recover this rare bug?Galaxy6

Firmware Update for one sensor failed

Hello,I have the Oculus Rift CV1 with the Oculus Touch controllers.Some two days ago my Oculus software told me that there is an firmware update available, so I started it.But here I received an error message (that the firmware update could not be pe...

Anonymous by Not applicable
  • 577 Views
  • 2 replies
  • 0 kudos

Can't turn on!!!!!!!!

Hey guys I am trying to turn on my oculus cv1. usually when I open my oculus app the light on cv1 will turn from yellow to white and I can see the image from the goggle after I put it on. But today the light is always yellow and the goggle screen is ...

Anonymous by Not applicable
  • 701 Views
  • 5 replies
  • 0 kudos

Why my order is cancelled?

I received email like this: Hi ghost,Your Oculus order number 61300466794777 placed on May 08 has been cancelled.Please contact our support team at Oculus Support. with your order number if you have questions about your specific order cancellation. -...

Sensor won't connect after Win Creators update.

I just got my Rift + Touch a couple of days ago and everything was working great. Then my PC ran the Creators update and now my sensors can't be found. They are on 3.0 USB ports, I have tried all the ports, I have restarted and shut down my PC, my dr...

Poor choppy performance

The Oculus support is poor if you have performance issues on Oculus branded relatively new Alienware computer. About a month ago, out of the blue (maybe after some driver updates), the VR started to pause for about 200ms to 1s. The whole state is obv...

sergiy by Explorer
  • 4776 Views
  • 15 replies
  • 0 kudos

Resolved! where is a code EVE: Valkyrie

I have bought Oculus Rift CV1, but I can't understand how i can receive EVE: Valkyrie...My inbox in accaunt is empty

Seleech by Honored Guest
  • 657 Views
  • 4 replies
  • 0 kudos

360 Photos not working on Gear VR

Hello, 360 Photos app is not working on Gear VR. Tested on a Galaxy S7 Edge with Android 7 and a Galaxy S6 with Android 6. Most times it simply won't open and returns to home. Sometimes it will say app closed unexpectedly. Tried open from Home, from ...

ricsmania by Honored Guest
  • 429 Views
  • 2 replies
  • 0 kudos
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