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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Returning via UPS

I am due to send my headset in for replacement. I have my UPS label but am a little confused as what to do next as the email wasn't that clear.Do I go onto the UPS site to schedule a pickup? Can I take it to the Post Office? Do I just take it to a UP...

Anonymous by Not applicable
  • 1100 Views
  • 4 replies
  • 0 kudos

WebVR no longer working from any browser

I saw a post from December, but starting a new thread as I'm not sure if this is isolated to me or if anyone else is having this problem. It's been happening since the last core update for Rift :'(

Firf by Honored Guest
  • 4463 Views
  • 2 replies
  • 0 kudos

Rock Band VR won't launch

Is anyone else having this issue? Rockband VR just gets stuck on "loading please wait" forever. It never launches. Pretty disappointed.

Krasniye by Honored Guest
  • 3564 Views
  • 17 replies
  • 2 kudos

GPU Memory clock issue 1.34 update

Users have reported that their memory clock is decreased when starting the oculus software. I took a look for myself and it's true. My GPU memory clock is decreasing from right about 3500Mhz to 3000mhz when I start Oculus. When I close the program it...

Rift and Roborecall No Sound *SOLVED*

Everything else works perfect. Just bought the rift recently and all other games work with sound. Just wondering where to start looking. I have checked in the settings for the game at the start and all volume is turned up. Thanks.It seems to be an is...

mikem691 by Honored Guest
  • 416 Views
  • 0 replies
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OculusSetup Tells me I don't have enough storage when I do.

So I have spent the past afternoon trying to fix my oculus setup. I currently have 183 GB on my C: but i still get the message that i don't have enough. I've read countless other discussions and I have also tried istalling the setup on a different dr...

Mlukler by Not applicable
  • 803 Views
  • 3 replies
  • 0 kudos

Oculus Rift Reboots PC

Hi Guys Im having a problem I have a GTX1080Ti with 16gigs of ram, and and I7 4790k thing is, after every stress test possible and temperatures going fine, and I can play for hours on screen, but in VR in games like DCS or IL-sturmovik or something, ...

Janeco92 by Honored Guest
  • 221 Views
  • 0 replies
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CV1 External Camera – No drivers for this device?

I’m a happyOculus Rift CV1 user since launch, but now my “Sensor USB” device is notworking.Despite theheadset seemingly working as normal, today I was invited by Oculus store toupdate my USB 3.0 drivers before being allowed to play any games.I downlo...

zedray by Honored Guest
  • 2068 Views
  • 2 replies
  • 0 kudos

Not being able to receive Oculus touch free games

Hey. when I was buying my Oculus rift from the site I bought it while not being logged onto an account. This has caused me to not get the free games in my library, Robo Recall, Dead and Buried and Oculus Medium etc. I still have the order number. Is ...

Right touch controller haptic feedback

I haven't had access to my pc for a few months. Upon returning and installing all updates to Oculus, Windows, and my graphics driver, my right touch controller won't vibrate in any programs I've tried. This includes Oculus Home, Steam VR, and games o...

Can't update software or dismiss critical error.

Hello everyone. I have been having an issue with Oculus rift for the part two days. When I power my rift up I get an error saying: "Sorry, we couldn't update Oculus. restart your computer to try again later, or visit Oculus support to get help." To f...

Headphone ripped

Hello, My cat was messing around while i wasn't home and managed to rip off the left headphone and I am unsure on what to do.If i could have some help that would be appreciated.

My sensors are not detected on sofware setup rift..!

Idnk what to dooo!!! plz help me i buy it tuesday i want to play it !! There is not green light on my boths sensors too is good or bad? Windows update dont event work.... too..I just uninstall the antivirus for case.Iam on a PC TowerSo its look on th...

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ElReguapo by Not applicable
  • 380 Views
  • 0 replies
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Oculus 1.34 doesn't install - but has been queued for days

Has anyone had an issue like this. The latest update (1.34) says it's queued when I look at updates and I always get a notification when I boot up saying it's started downloading, but the status always remains at queued and it never updates. My PC is...

jumbli by Member
  • 952 Views
  • 3 replies
  • 0 kudos

Oculus CV1 Blackscreen

Hey all, ( sorry for my bad english )Yesterday I got my Rift. After I run the Full Setup (without any problems) the Rift worked just fine. I played for 2 hours and then i took a short break. After that i run Lucky's Tale but about 10 minutes later th...

SeaLynx by Honored Guest
  • 10584 Views
  • 23 replies
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Rendering 3D 360° SBS not sharp

im using an s9 in samsung gear 325.a rendering is under 360 3D sbs not sharp. all lines look like they arent antialiased. tried this with resolution upto 8K image is everytimes same bad quality. when im changing the mode in which the image ist viewed...

HDMI not reading

My HDMI is not connecting and ive tried everything please help me i just got it in the mail today and wanna play

Connection issues with my trackers

I'm having trouble getting my sensors to establish a stable connection.At seamingly random times during the day they stop working and report 'Unstable tracking' or a similar hardware type issue.Other times they work fine.I tried replugging them all, ...

Uialeth by Honored Guest
  • 1222 Views
  • 8 replies
  • 0 kudos

Stuttering

I'm having weird FPS drops/stuttering. For example, Beat Saber is running with 90 FPS for a few seconds, drops to ~84 FPS, then back to 90 FPS. Other games show the same behavior. While using the Debug Tool I was able to see that I've got plenty of p...

Rhakon63 by Honored Guest
  • 2134 Views
  • 14 replies
  • 0 kudos

Cannot grip with Right hand in Robo Recall

I recently picked up a rift, and I've been loving Robo Recall! However, after unlocking the 3rd map, ive realized suddenly that a short while after loading the game, my right grip stops working in game. The button works, i can still use it in other g...

Rift SDK2 + Touch workaround

Hello everyone,I got in touch with Customer Support to get help making my touch controllers work with the Oculus Rift SDK2 we have at our company.Support basically told me they can't help support their own product and maybe someone on the forums can ...

LumiJB by Honored Guest
  • 702 Views
  • 3 replies
  • 0 kudos

Oculus sometimes stutters frames

After maybe an hour or two of use, sometimes my oculus CV1 stutters, A lot. It starts out working very smoothly though. I investigated the issue and found that I can fix this by managing my USB device power settings and and disabling Selective Suspen...

Anonymous by Not applicable
  • 336 Views
  • 0 replies
  • 0 kudos

Rift Sensors Detecting as 2.0 in USB 3.0 ports

I have been having an issue recently where, while playing VR, I will hear the Windows 'device unplugged' sound, then the 'device plugged in sound'. It happens a few times, then the game I am playing will crash. When looking at the Oculus app, it show...

Younecorn by Honored Guest
  • 579 Views
  • 0 replies
  • 0 kudos

No sound

I was using my rift earlier and the sound was ok. I have just tried to use it a moment ago and I have no sound in either ear. I have tried setting the rift as the default audio device and I still have no sound. I am using Windows 10. I have rebooted ...

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