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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 82180 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Sensor driver error.Help me please

Hi, today i got my rift, the problem is that i can't install the sensor driver because windows 7 64 bit says that it can't check the signature (error 52). Please someone help me. Thanks

AndreXY23 by Honored Guest
  • 320 Views
  • 2 replies
  • 0 kudos

Oculus Home has closed unexpectedly

Hi allEverything installs without problems but when i plug my Galaxy S6 in the VR i get this message: Oculus home has closed unexpectedly.I tried everything i could think of and everything i could find. De-installing, re-installing, rebooting. Remove...

bi7je by Explorer
  • 438 Views
  • 2 replies
  • 0 kudos

Unable To Install Purchased Games Using The Oculus Store

Every time I attempt to install any game I am told: "Sorry, something went wrong. Please try again later. (OVR64424567)" and A download has already been started, it must be stopped first. (1971016)" Its been 3 days. There are no downloads. I can stil...

pizza386 by Not applicable
  • 2020 Views
  • 12 replies
  • 0 kudos

So is this replacable?

Apologies if the picture is massive. It started to break on me Monday so I used some electrical tape to hold it together, but then this happened tonight. I've been delicate with the headset given it's plastic and cloth. And it was $600 bucks lol. I d...

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shim2 by Adventurer
  • 480 Views
  • 2 replies
  • 0 kudos

Gear VR with S8+ screen flinkering problem

GearVR(with remote controller) used to work well out of the box with my Galaxy S8+. However, after updates have come. The left side screen of the phone keep flickering at the right edge(its not about screent refresh rate, but the right most stripe of...

Oculus owned USB device constantly throwing errors

How do I stop these errors from happening over and over again?!First variant is Event ID 411:Device USB\VID_2833&PID_3031\MSFT30123456789A had a problem starting.Driver Name: usbhub3.infClass Guid: {36fc9e60-c465-11cf-8056-444553540000}Service: USBHU...

Piece came off during play

Hey everyone. I was playing with the Rift and I accidentally stepped on the cord. When I did, a small plastic clip came off and landed on the floor. Since then, I am getting a motion blur when I move my head wearing the headset. I've included a pictu...

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Anonymous by Not applicable
  • 936 Views
  • 4 replies
  • 0 kudos

OVR53225466

Hi ! i've got the OVR53225466 error message when i try to identify my account during the oculus install ! does somebody have a solution ? Thanks.

Real life framedrops

So I've been using my CV1 now for quite some time and I've had these frame drops in the game that is a little annoying. So I haven't really tried to fix it, but I decided a to really try to get it working smoothly.Yesterday I was up all night trying ...

floaty tracking issue?

I've recently started to notice somewhat of a tracking issue I think. When I turn my head to the left or right, I get this sort of floaty feeling. Like I'm swaying back and forth. It only happens for a second then the image stills again. I was wonder...

New build, moving everything over to new build ?

Because i'm on a capped internet (Grrrrr Comcast) i'd like to save having to redownload everything and use half my monthly allowance up even before starting.What procedure do i need to follow, to transfer everything over ?Thanks in advance

Support is slow

The 10th of June I contacted to support to solve a problem with my right speaker on the CV1, they asked me to try lot of things like usb swap, drivers, etc...I did that already before talking with them. I told them that is hardware related and nothin...

EliteSPA by Superstar
  • 1665 Views
  • 10 replies
  • 0 kudos

Dk2 not working on newest driver but on 0.8

My Dk2 always worked well on the newest driver version. But suddenly the Dk2's displays stayed black when starting a app. Motion tracking and stuff still worked, tho. In the options under devises everything was and is working (green light). So I unin...

Rathren by Honored Guest
  • 3781 Views
  • 17 replies
  • 0 kudos

CV1 Rift headphones on the right side no longer work

Hi. Unfortunately my CV1 Rift headphones on the right side no longer work. I have changed them for testing once. The headphones are both OK. Only on the right does neither of them work. What can I do now???Please help

dr_dix by Honored Guest
  • 376 Views
  • 2 replies
  • 0 kudos

One Sensor no longer works

So i have been in the support with oculus now for 2 weeks with no fix. One day it stopped working but my other one works fine with no issues. I am here today while i wait on there support team to see if anyone else has had this issue? I have checked ...

super61 by Explorer
  • 345 Views
  • 1 replies
  • 0 kudos

Fix for Sensor Disconnection Issue

We've just started rolling out a possible fix for the repeated sensor disconnection issue. This is a problem that could cause the sensor to disconnect while idle on certain hardware configurations. Although we had some trouble reproducing the exact p...

6 days without any word on my ticket

All,I opened a ticket on June 7th regarding a headset connectivity issue (#366307). After a fairly quick turnaround for the first 36 hours or so regarding troubleshooting steps and log/photo collection, support has gone completely silent despite a fe...

fisherpb by Honored Guest
  • 327 Views
  • 1 replies
  • 0 kudos

GearVR App crashing

I'm running into kind of an odd problem with the GearVR and I'm hoping anyone knows why this is happening.After a random amount of time (Sometimes it works for hours, sometimes it crashes instantly) our debug app for the GearVR crashes.The crash seem...

Ampharel by Honored Guest
  • 683 Views
  • 2 replies
  • 0 kudos

min chip specs

Hi I asked earlier about a xeon 5670 chip, ive had a good look around and I can fit this chip Intel Core i7-980X Extreme Edition SLBUZ Six Core 3.33 GHz Socket LGA1366 CPUIm hoping some1 will tell me that if I fit this chip with the ASUS NVIDIA GeFor...

Sensor not recognized

Hi All, I just got new OR CV1 and try to install it but got some troubles. Why installing the software I got OK and green check for the Headset HDMI and Headset USB 3.0, but not for the sensor. My PC spec: MB MSI B150 Night Elf, I5 6600, GTX 1070, Wi...

Steata by Honored Guest
  • 419 Views
  • 2 replies
  • 0 kudos

Problem with my new oculus rift

Hi, sorry if i ask many questions but i have a problem with my new oculus rift. When i launch an app the screen on the oculus rift stays black but on the monitor it show it. I have i7 6700k gtx1070 16gb ram windows 10 pro. Can you help me? Thanks

AndreXY23 by Honored Guest
  • 370 Views
  • 2 replies
  • 0 kudos

Shudders and lagging after 10-15 minutes

Just purchased the Rift last week. Set it up according to instructions. I am using flyinside fsx as my vr game. I can fly for approximately 10-15 minutes with the unit consistently holding 30/90 FPS(according to the Flyinside menu). After that my fra...

vjtracy by Explorer
  • 1386 Views
  • 11 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

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