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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Quest BIOS unlocked warning message
In want to lock the BIOS because I a tired of the warning before starting each time. How can I lock it again?
Meta Quest 2 Bootloader Unlocked
Hi, I have a Meta Quest 2, but none of my apps are loading.I can start the device and I see the home screen, etc, but when I try to do anything or open any app, I get a message like "unable to load" etc.I tried doing a factory reset 3 times, and it d...
Meta Quest 3 - no menu bar or universal menu appearing after tutorial, stuck in Store page
Hi,Just purchased a Meta Quest 3 from a third party seller, new condition, after selling my Quest 2 on. On completing the set up, account link and tutorials, it asks you to open the Universal Menu. In my case this booted up the Store, with no bottom ...
Resolved! Quest stuck without menu options
I just updated my old quest; it's an original, not quest 2 and it had been sitting in a cabinet unused for a while so I clicked into system & update its software... I now am stuck without a menu bar & unable to do anything but look around at the dome...
V.74 not working
Hi community, on April 6, 2025 my oculus quest 3 was updated to version V.74 Build 5070966.19510.510, And when I tried to play I had problems, It overheats, the guardian space sometimes fails, When I try to turn it off from the menu, I get a message ...
Quest 3 Wi-Fi is Broken Since v74 – No Fix, No Acknowledgment?
This issue has made my Quest 3 completely unusable. It’s been sitting there collecting dust because I can’t play online games, and my PC VR experience through Air Link is ruined.The Problem (Caused by Meta)Ever since v74, my Quest 3 has suffered from...
Weird horizontal lines appearing at the bottom of the screen
My friend gave me his old vr and I've noticed that these weird horizontal lines have been appearing on the bottom half of the screen and they won't go away. Is there any way to fix this wothout replacing it
link cable
Everything was working great with my link cable . Then all the sudden it wont load on my headset. Its just three dots on the screen but on the pc launcher i do a usb test and it saids i have 3gbs connection. I have restarted my pc and headset plus un...
Resolved! Quest 3 doesn't find my WiFi 6E network
I just setup brand new Quest 3 and it doesn't detect my WiFi 6E network (router ASUS AXE-11000). 2,4GHz and 5GHz is detected. Quest Pro that I have used to have the same problem but it would eventually detect my WiFi 6E network after several reboots ...
I cant buy anything
I cant buy anything although i have sufficient funds, it says there is something wrong with my security please help me
Quest 3 doesnt load into VR mode, only desktop mode
Whenever I try and play a game in VR I use link to connect to my PC (have tried physical and air, neither work), make sure the settings are correct in game (assetto corsa) and then load up the game. The link works, as I can view the game in the big s...
Can I send my Controller in for Repair?
I have an older Quest 2 (2-4 years old), the left controller started experiencing horrible drift and erratic movements. I ordered a new joystick to replace it. The replacement was going fine until I accidentally broke off the ribbon cable that connec...
Finding position in room/lost tracking
Hello, I’ve been experiencing this issue in the past couple days.My quest 3 seems to lose tracking and disconnects its controllers, making it impossible to do anything.I made sure to have the right lights on, no reflective surfaces, no IR devices, no...
Occulus 3 Left Hand Controller Not working
The left hand controller for my Occulus 3 is not working. The docking station shows green light (charged) when in the docking station cradle. I've rebooting the system. I have reseated the battery in the controller. My software is up to date. Any sug...
Unwanted Meta Horizon linking to Instragram
Dear @MetaQuestSupport Instagram support has specifically advised me to you. I still have access to my Instagram account, but I cannot remove an unknown Meta Horizon user who has linked their account to my Instagram account. The option to remove the ...
Auto Suspended New Meta Account
I am trying to create a Meta account to get started with my Meta Quest.I was told to complete a captcha in order to continue. I completed the captcha and the account was immediately suspended. It is now asking for a verification selfie in order to re...
Paypal payment error
I am trying to buy game The thrill of the fight 2 and a monthly membership for liminal vr . But as I expected none of my debit cards worked in this unsupported region . I tried with paypal but it shows that "we are having trouble completing your requ...
Sync between Meta avatar sdk and Interaction sdk
Hi Team,There is an issue where when we try to combine the avatar sdk with the Interaction sdk, the handpose doesnt properly sync well between those.If i provide a hand pose grab then the expected output is that when i integrate avatar sdk, the hand ...
Oculus link issue
Everytime I open oculus link, I can't see the desktop button on the menu, and this thing called "XRS Debug Window" pops up. Everytime I try to close the window, oculus link stops. I have tried restarting my headset, and even doing the setup again, an...
Account issues and facebook problems
My important facebook account is locked. Then when I go to unlock the account it shows gmail code option but this gmail is lost from me. So please give the Gmail code option so that I can unlock the account by sending the code to the Gmail My Account...
Looking to enable kiosk mode, or limit access to the oculus's home
Hello, I am looking to enable a kiosk mode (or something similar) for my oculus quest 2. I am aware that the kiosk mode through oculus business is no longer available. I am using an oculus quest 2 for an exhibition at my universities senior art galle...
steam
최근 호라이즌 월드 패치이후 스팀이 설치나 작동 자체를 막고 있는걸로 알고있습니다호라이즌월드에서 유료로 재대로 갖추지 않은 허접한 걸로 들어가서 플레이 하라고나옵니다 정작 스팀에서 지원하는 게임이나 무료 플레이들을 즐기는 저로썬 메타퀘스트3가아무 쓰잘데기없는 쓰레기로 보입니다.. 영상이나 야동이는 보는 용도 말곤 딱히... 필요가 없어보이네요 호라이즌 월드를 통합세상이라고 홍보하면서 정작 vr과 연계되는 각각의 업체들과의 지원을 막는다면 이게 ...
FOR THE LOVE OF GOD, PLEASE GIVE US A SHORTCUT TO TOGGLE SEATED/STANDING MODE.
I have reported this issue for 18 months. Please give us a way to quickly toggle Seated Mode and Standing Up Mode from the Oculus Tray or from the Quick Settings. Can't you understand how frustrating it is to make a dozen clicks just to toggle back a...
Option to Disable Ambient Background Sound
I can't believe how many threads concern Meta's refusal to provide customisation options, as though denying users the capacity to do so is part of Antichrist v2.0's mission statement for his company, but anyway, here's another.Can we please have the ...
Meta quest 2 dual menu?..
So, I don't get it.. I added a second profile to my account and now when I leave a game on said second account it breaks and put me in a dual world where the only way I can see the other menu is going to the customize station and looking for the menu...
‘Non existing’ complaints procedure
@MetaQuestHelp I’m extremely disappointed with the lack of support regarding a defect on my Oculus Quest 2 caused by a failed software update. I’ve been refused a formal complaints process and redirected to a forum — completely unacceptable.Please se...
Stuck in a grey box when I try to open any game
I'm having an issue on Quest 3. When I first turned it on today it let me choose and play a game, but once I quit the game it sent me into a grey void with a grid pattern. After I got stuck in the grey void it wouldn’t let me open any menus or select...
Resolved! Quest 3 startup/login issue?
I bought a Quest 3 for my wife and I earlier this year. For the week or so I’ve been having some problems loading my/the owner account after powering up/restarting. After turning it on, there is just a black screen and a prompt to switch accounts (to...
Quest Link not connecting to PCVR
Hello once again, I'm here cause a new problem arose with my Quest 3s I'm while I'm not sure if it is a SteamVR or Meta problem, most things are pointing it to it being a Meta Quest Link problem. Let me break it down.My 3s was working just fine up un...
Quest 3 freezing after playing for a certain amount of time with a link cable (steamVR)
Hi,After playing some games for around 1-2 hours, my headset froze, however, it was only the display, as it could still track my hands and movement, and I could see myself moving on my PC screen. And when I unplug - replug the link cable, the option ...
