Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 109326 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Rift resolution

Hey guy's, would just like this clearing up. I got a rift a couple of days ago and I'm blown away by it with only one problem, the resolution is running very low, at the point where i have to get up close to things to be able to read them, I'm pretty...

relatable by Honored Guest
  • 203 Views
  • 0 replies
  • 0 kudos

I can't install any games from the Oculus App

I just got my Oculus Rift yesterday and everything went well when i was setting up. But when i wanted to install games from the app on my PC, it wont let me. I click install and nothing happens. I have searched all over these discussions and I did fi...

TheJayMax by Honored Guest
  • 598 Views
  • 1 replies
  • 1 kudos

Oculus desktop unresponsive...

Hello all, I have recently delved into the VR world with my new Oculus Rift and really enjoying the experience! I do have only one thing that is an issue and it is when using the desktop app/mode. After a bit while navigating it stops responding, if ...

excalis by Honored Guest
  • 251 Views
  • 0 replies
  • 0 kudos

What?

Ok, so i strictly want to want VRChat. I ran the SteamVR performance test and got this. Should i upgrade my GPU and be good? thanks for your time!

yb4x78l5wb5r.png
gentt by Honored Guest
  • 905 Views
  • 7 replies
  • 0 kudos

South Korea Missing in Payment Method??

Before anything, I must say I have been an avid fan of the company and the rift since the kickstarter days, and I finally decided recently to purchase the rift. It is just perfect, everything I expected and more. Thank you for bringing VR into this w...

Can't install or update apps

I've been scouring the web for two days, trying to find a solution, but to no avail.I can't install any new apps, can't update any current apps, and can't even uninstall apps. I've tried to repair install, and I even went nuclear, uninstalling, compl...

oculus home wont install games

i just got an oculus rift and im super excited to use it but when i go to click install on any games it doesnt work. its almost like the install button itself is broken

Oculus home pausing with hourglass

Last two days I have had a problem when I'm in Oculus home. It's only the home screen. Library, store, and all the games seem fine, but when I go to click the little house icon on the left for home (or when I come out of a game), the screen is pausin...

OdinBG by Honored Guest
  • 394 Views
  • 1 replies
  • 0 kudos

Desktop to Rift?

Don't know if this is the correct section for it but whatever, I'm at my wits end here.I need a way to get whatever is on my main desktop (be it a full screen game, or just the desktop itself) onto my Oculus Rift.I'm not looking for a program like Bi...

Anonymous by Not applicable
  • 595 Views
  • 3 replies
  • 0 kudos

HDMI Not Detected (Please Read this)

There's something wrong with my oculus rift, it's so strange I wish you guys could see it, i plug everything and followed every step as shown in the app. But when i plu the usb cord and HDMI for the headset the oculus app doesn't recognize it, but i ...

Resolved! How to use the Oculus Rift as an extended monitor/display?

I am working on a project the requires me to use the Oculus Rift as an extended display to my main monitor. Based on the various discussions on this forum and other forums, I realized I need the SDK v0.6.0.0 to use the Rift as an extended display. I ...

Anonymous by Not applicable
  • 6290 Views
  • 9 replies
  • 0 kudos

Oculus preformance issues (tracking quality)

I got my Rift 2 days ago, and it was working fine the whole time until I restarted my computer and now every 5-6 seconds all or 2 of the devices (Headset/Sensors) will go into warning and say "Poor tracking quality". After about 8 seconds it becomes ...

I can't get the sensors to agree with my living room

I spent an hour stepping forward, moving back, rotating sensor left, now right, now forward 3 feet, over 1 foot. My living room large and I cannot get the sensors to agree with any of my placement. What the hell is this setup??? Seriously debating re...

thecaddy by Honored Guest
  • 299 Views
  • 1 replies
  • 0 kudos

Request Timed Out every single time setting up sensors

I had to move my computer around a bit yesterday. Now every single time I go to set up the sensors to fix tracking I keep getting request timed out. How do I fix this because now I cannot play a single one of my freaking games and it irritates the me...

"No HDMI connection"

I was using my headset just fine and i took it off and came back to it a few minuets later and i got this message. I've unplugged both the connection to the headset and from my gpu (RX 480). It's not on an adapter or anything and i HAD it on an adapt...

Issues GearVR / Oculus Home on S7 Edge after latest update

Hi,I think Oculus Home updated in the last 24 hours and I now a number of issues....Firstly the GearVR controller lost pairing and needed to be re-paired. No huge issue, but I know the mantra at Oculus is the best user experience possible... losing p...

Oculus Installer requires Windows updates I already have?

Updated: PicturesThe Oculus Installer keeps telling me that I need windows 7 update: KB2670838 and KB3033292 but I already have both of them installed.I have already tried restarting my system and even reinstalling the updates. Re-downloading the ins...

gha337sbd9nu.png emlywzemfkew.png
Anonymous by Not applicable
  • 517 Views
  • 2 replies
  • 0 kudos

Oculus Tray Tool Cant select Add profile Button

Hi guys i hope you can help me. Today i lost my ability to get to the game profiles page it just seems to stay minimized and just freezes the app. I have uninstalled and reinstalled numerous times. It seems like a setting or cache file somewhere in O...

hwum12u8a0zr.jpg
chevapi by Honored Guest
  • 1185 Views
  • 4 replies
  • 0 kudos
Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

If you need to speak with an agent directly, please contact our support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.

Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Labels