Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 52317 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! About Rift CV1 CPU Support

My PC CPU configuration is Intel Xeon E3-1331 /3.4GHZ , I run OculusCompatCheck.exe And It Show Me My Processor is Not Support , But I see the lowest configuration is Intel Core i5 -4590

【help】headset went black screen since I had it...

Hey guys, I just had my cv1 yesterday, when I try to go though the set up, the heaset stays in black screen. After many times of trying, I have to reinstall the software since the software ask me to continue in the headset, which shows nothing (I had...

bbo72h6ca2o2.png z259sdcdcqak.png
Anonymous by Not applicable
  • 1960 Views
  • 22 replies
  • 0 kudos

OVROverlay causing Unity to crash

Hi guys,I'm experiencing a problem:I am working on a VR mouse controller, which occasionally jitters. Since it uses a quad mesh, I assumed that I could fix the issue by using the OVROverlay script provided by Oculus. But when I attach it to my cursor...

Anonymous by Not applicable
  • 266 Views
  • 0 replies
  • 1 kudos

Oculus set up help required

Hey all I finally have my rift I have been through the set up process and I am up to the part where it asks me to continue in the headset for the green line test. However there is noting showing on the screen and the little light above the lenses is ...

warrier22 by Honored Guest
  • 374 Views
  • 2 replies
  • 0 kudos

You don't have permission to do that Oculus Forums

I keep having issues when logging into this site. When I log in, i get a notice when trying to post that " you don't have permission to do that." A box shows up with that information telling me I don't have permission. After a minute or so, it clears...

Maxxgold by Rising Star
  • 1508 Views
  • 4 replies
  • 0 kudos

No wifi available

I don't use wifi, how can i get the apps that are asking for wifi to work without it?

Gure by Honored Guest
  • 1567 Views
  • 11 replies
  • 0 kudos

CV1 Jitter + GTX 970

Hey, so couple of questions really:I'm fortunate enough to have recently received my CV1 and the setup went nice and smoothly.I refreshed my copy of Windows 10 64bit and download oculus home before my Rift arrived so that I was ready to jump straight...

hdmi broke on delivery /runtime error

could clearly see hdmi gold connectors were damaged from new ...fixed tht myself ..now get runtime error and need to delete everthing with a repair when i want to play not every time but most any help very welcome any1 any ideas (so many ideas online...

muskey by Explorer
  • 213 Views
  • 0 replies
  • 0 kudos

My order has been cancelled

I have received a mail from Oculus today, saying "your order has been cancelled". My estimate ship date is 06/06 - 06/16 with a xx33xx number and i am from France. I had in the past ordered succesfully a DK2, so i don't understand why this is happeni...

How to make a laptop to work with the oculus Rift.

The laptop you must have to make this workWindows 10Video: GTX 970 6gMemory: 8gbs or higherThe steps is very similar to the windows 10 guide but you have to do a extra step in order to get the rift camera to work. This is only for DK2 setup.1: First ...

DeathZone by Honored Guest
  • 395 Views
  • 1 replies
  • 0 kudos

Advice required concerning the HDMI connection

Hey everyone i am new to this forum and my rift is finally being delivered today which is great news however my GPU is a 970 and when i got my vive i had the issue with the HDMI cable. On the back of my card i have 1 DVI, 3 mini display ports and 1 m...

warrier22 by Honored Guest
  • 386 Views
  • 1 replies
  • 0 kudos

Can you leave the rift plugged in?

It is a bit of pain having to unplug and then plug the rift back in all the time. I have noticed the rift itself only comes on once you put put the rift on. Am I ok to leave the rift plugged in all the time? Will the headset and sensor only draw powe...

ennogs by Expert Protege
  • 1442 Views
  • 9 replies
  • 0 kudos

6-game bundle not showing in Oculus app

This subject is probably beating a dead horse but I still do not see the games in my library. Is there a way to email someone at the support staff to look into this?

cloudspit by Honored Guest
  • 711 Views
  • 3 replies
  • 0 kudos

Using a wrapper

I am trying to get some of the older software running that was built with earlier SDK.Often you have 2 types exe. For example 1) Big_Bear_Ride_dx11x64.exeand 2) Big_Bear_Ride_dx11x64_DirectToRift.exeWhich exe should you choose for CV1? Is it 1) or 2)...

ennogs by Expert Protege
  • 279 Views
  • 1 replies
  • 0 kudos

Headset & Sensor not detected while setting up DK2

Noob here.I'm trying to set up my DK2 but got stuck as the headset HDMI, USB and the Sensors are not detected.The sensor USB says I've connected to a USB 2.0 although I've connected on 3.0.I'm on a Asus Rampage V Extreme and Device Manager says my US...

k095yo27e4kg.png
ptamzz by Honored Guest
  • 1054 Views
  • 3 replies
  • 0 kudos

Help please - software wont install

Hi thereWanted to update from the old 0.5 SDK that I had been using to the latest - ready for ordering CV1 and because my primary use game (iRacing) has just updated rift support.Followed all the instructions I could find to uninstall (v hard work - ...

Can't get software to install on Asus G11

When I sun installation it says it has encountered an error and I should restart my computer. I have gone through this for an hour an it will not install. Anyone else have this problem?? Know how to fix??

chrslung by Honored Guest
  • 215 Views
  • 0 replies
  • 0 kudos

lingua

potete fare i giochi anche in lingua italiana?ho ordinato l'oculus ma ho potuto constatare che i giochi ce ne sono ben pochi in italiano... almeno le avventure grafiche quelle dove c'e una storia , vi ringrazio. saluti

Anonymous by Not applicable
  • 319 Views
  • 2 replies
  • 0 kudos

Rift native app doesn't launch

One of our users experiences this problem: When I start the exe, nothing happens except for an endless loading cursor in the folder it's in.There's also no task I could kill in my task manager, yet it won't let me delete it because it's "open in syst...

Oculus CV1 Green / (possible) dead Pixel Support Reaction

Hi dear Fellas,i noticed a green Pixel on the left lense in the lower right corner. After i contacted the Support they said, that they can't help me out for just 1 dead pixel. So im asking myself after some googeling if it maybe can be dust from the ...

Can't redeem Eve Valkyrie code

Like the title says I cannot redeem the eve Valkyrie code that was sent to me. I went to the Oculus settings then to account then to redeem code and it will not accept the code that was sent to me I have sent a support ticket and hoping someone can h...

Audio Problems: Disconnects, device disappears, bugs out

Sooooo. Something is up with my rift. When im playing after a while i either get some cracks on the sound or it simple goes again for a second and comes back, sometimes it just goes away completely.When that happens i get a message in oculus home say...

LopinRD by Explorer
  • 341 Views
  • 1 replies
  • 0 kudos

Got it!! Guys please help me!!! :(

Guys i m going literally out of mind ahaaahahFinally i got my rift, and nothing to say more than its awesome, that s highly surpass my hopes.I have a huge problem, i totally can t sync the xbox controller, i follow all the oculus set up, it just does...

Will my AMD CPU not play vr?

I been reading about CV1 and how AMD is not supported will this really effect me???Had this computer for awhile not noticed any hiccups so far.So as of now I'm using the following hardware.-CPU FX-9370 OC AIO 5.2Ghz-GPU 980Tix2 SLI EVGA Hybrid OC 152...

Fulu by Honored Guest
  • 434 Views
  • 2 replies
  • 0 kudos
Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

If you need to speak with an agent directly, please contact our support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.

Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Labels