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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

After a year. I'm binning this hunk of crap.

After a year of having the rift I have literally had it working a total of less then a week.Every time I fix a issue something else goes wrong.Some times it just wont work despite me changing nothing.Was in a group of freinds that all got the rift an...

Stuck on Connection Status

Hello there everyone.Recentely updated to the new Oculus Software (1.3) for my DK2 and everything went well with the installation itself. However once I got the the configuring part it simply got stuck on the "Connect Your Rift Headset and Oculus Sen...

Adeilei by Honored Guest
  • 4166 Views
  • 5 replies
  • 1 kudos

Resolved! Oculus Home update notification doesn't go away

Next to the Library menu it is showing a blue dot and on the Updates page it shows a blue dot with a 1 in it, but below that there are no new updates. New updates install fine but the update count never goes below 1 and the notification doesn't go aw...

erikm by Explorer
  • 1572 Views
  • 1 replies
  • 0 kudos

Problems with HMD

I bought my first Oculus lift. I finished installing the software and installed the HMD. Numerous blinks and white backgrounds have plagued me. Why is this happening? I hope the solution will come. My computer specs are Rizen 1700, RX580 4gb. 16gb ra...

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doziman by Honored Guest
  • 368 Views
  • 1 replies
  • 0 kudos

Dowload error

Everytime I try to dowload an app on my gear VR it say dowload failed. I tried uninstalling and reinstalling the app.

rtwynveen by Honored Guest
  • 543 Views
  • 3 replies
  • 1 kudos

Can't install software

Hey i know there's a server issue. i'm just curious when it'll be resolved. I need to get my HMD setup for a show tomorrow..

Anonymous by Not applicable
  • 392 Views
  • 1 replies
  • 0 kudos

SteamVR stopped working after May 16 Oculus update.

Steamvr is now saying device nto detected. I double checked the enable unknonwn sources to enable. I uninstalled both steamVR and Oculus software, reinstaled, rebooted pc. Aame issue. Entire Steam VR library nto accessible. Oculus native apps still w...

Anonymous by Not applicable
  • 869 Views
  • 6 replies
  • 0 kudos

I wanted to play with Oculus Touch on my Laptop

So, I wanted to play with my Oculus Rift Touch on my Laptop everything was ok the only thing was my graphic card didn't met the minimum requirements so, I plugged everything in and then it said it didn't find the plugged in hdmi cable so I googled fo...

ProRox by Not applicable
  • 433 Views
  • 2 replies
  • 0 kudos

Headset speaker wont even glue together?

Put on the headset tonight and the speaker snapped on the right side. Great, I thought I would just super glue it on but it wont even do super glue plastic to plastic. So what now? The speaker was held together by a tiny bit of plastic what Oculus? S...

Fazz by Honored Visionary
  • 1930 Views
  • 28 replies
  • 0 kudos

Stutter lag until I alt-tab

I had my oculus since a couple of months and everything was working great, but since a few days I'm getting that heavy stutter lag a few minutes after getting into a game and everything solves just by moving the mouse or pressing alt - tab. I have an...

Can't interact wish Dash Desktop

after the may 16th update i can no longer interact with the dash desktop, i can view whats already on it but i cant click or navigate it, i've also noticed now after launching oculus my second monitors size gets forced smaller creating black bars at ...

ItzLuigi by Honored Guest
  • 396 Views
  • 1 replies
  • 0 kudos

Oculus Go Refuses to pair controller.

i love the go, but it has a lot of drama. I had just got my dev unit the other night. It recognizes the controller bug refuses to go forward in the app on iPhone X. It just hangs so I can’t actually use it. I tried factory reset on the device, swappe...

Oculus Go delivery time

Hi, Are there some kind of problems with the deliveryes? I made my order on 3.5.2018 and UPS still hasn’t received it. I’m also little bit confused because Oculus order page says that order has been delivered on 4.5.2018. Does it take 13 days to move...

rek0tus by Honored Guest
  • 271 Views
  • 0 replies
  • 0 kudos

No sound in left earphone.

Hi this is a new cv1 oculus rift that i got a couple of weeks ago and for some reason after updating to the new 1803 windows update (and also playing a bit with the sound settings) there is no sound in the left earphone, i tried rolling back to last ...

"Full" Vs "Limited" Output Dynamic Range

After seeing a helpful tip by @flexy123 about changing your Output Dynamic Range, I decided to give it a go. I can definitely notice the deeper colors now, and the world is much less washed out. But I have lost all the bright whites that I used to ha...

GATOxVoS by Heroic Explorer
  • 6088 Views
  • 8 replies
  • 0 kudos

Weird Graphics anomaly on Oculus Home

Hello , i have just installed update , all is fine apart from in oculus home , when i look up a graphics anomaly occurs , it looks almost like a peak above a cap or a grey curved banana shape, it dissapears when i look down , and is not there in any ...

Anonymous by Not applicable
  • 587 Views
  • 3 replies
  • 1 kudos

Cannot re-install Oculus software after removing it

Today I wanted to play with my Oculus Rift, but none of the sensors was responding.I did change the usb-port to where my headset and sensors were attached and added a Xbox One controller a few days earlier, so I tried to run the sensor update and it ...

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Frillen by Honored Guest
  • 447 Views
  • 1 replies
  • 0 kudos

Rift sensors not working

Hi, I recently bought a third sensor after playing fine for about a year now. However ever since I first connected my third sensor for some crazy reason the new sensor and one of the old ones stopped workingOn my oculus setup I only see one, if I try...

ManaBlue by Honored Guest
  • 3538 Views
  • 7 replies
  • 0 kudos

[SOLVED] Oculus Go no longer turning on

The last time I used my Oculus Go, it was at around 60 percent power. I made sure to completely turn it off. I just tried to turn it on again, but there's no indication the power button is doing anything. The top LED remains unlit whether connected t...

Oculus Rift Headset No HDMI connection.

So, I've got this problem for about 3 weeks now and I've tried almost everything, I'm lost... 1st problem is that when I plug in my headset, i wait for that home thing to load and I can actually see on the display for about a second and then I get th...

mahoi by Honored Guest
  • 267 Views
  • 0 replies
  • 0 kudos

Oculus goes black while playing Rec room

I've been playing Rec Room on my oculus rift for about a month now with no issues. Then tonight I’m halfway through a quest game and all of the sudden I start having my oculus headset going intermittently black as I moved around. It goes black and th...

m24rink by Honored Guest
  • 2266 Views
  • 1 replies
  • 1 kudos

Resolved! Having some trouble with my Rift. Looking for some help

I am having some what i believe are tracking problems with my rift. I was hoping someone with more insight could help me out.Here's a list of problems I've been having:Tracking lost, screen freezes, but sound continues playing. After a sec or 2, ever...

TheBigGG by Explorer
  • 1327 Views
  • 4 replies
  • 0 kudos

Left thumb and right index finger not working!!

I know there's a growing number of people having capacitive touch sensors issues, and usually the same finger/controller. So this issue needs to be more recognised by support as I'm not getting anything useful so far... To put in short (ish) - my thu...

Drafto by Explorer
  • 8755 Views
  • 24 replies
  • 0 kudos

Error 1009

After launching the app from Facebook Gameroom, I get a message that tells me to update the client (error 1009). I am connected to internet but no update available.

My rift thinks my sensors are backwards

I got home from work and windows had an update, oh yay -.-Now when I turn on my rift it can track my movements. I go into the setup and follow all the instructions. When it gets to the part where it tells you to put on your headset and press a button...

Oculus button stops steam apps

I have both BeatSaber and SkyrimVR on Steam, and both apps run fine when I enable the "Allow unknown source" option in the settings. However, pressing the Oculus button, the menu button on the right Touch controller, sends me to the normal pause menu...

Unknown Apps Issue

Hey all, I have turned on my Unknown Sources app button, yet when I try to launch Steam Games, it puts me on the white home screen that says to enable unknown apps go here ect. So I go turn it off and back on, and sometimes it will recognize it, yet,...

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