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Access denied on pc

For some reason, no matter what I do I can't log into my account. The worst part is its not all of my devices, just my pc which won't let me log in to the website or the app. It keeps giving me the same messages, my password/username is wrong or acce...

Mallowmar by • Honored Guest
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Oculus link not working with 6500 XT

So I was excited to get my brand new 6500 XT today which says its compatible with radeon VR ready premium as well as oculus devices including link however that was not my case, I was excited to use my (brand new bought specifically for this purpose) ...

Can't get any help with my support issue

I have been trying to get a resolution to a situation with the MetaQuest 2 for a month now and the customer support emails have been going around in circles with no resolution. I tried calling the phone number provided to me by Meta AI and it is disc...

Instagram account compromised

Here’s a sample message that you can post on a forum, such as Meta’s support forums, explaining your situation in detail: I am urgently seeking help regarding my Instagram account. My account was recently hacked, and the hacker managed to change the ...

Facebook and Ads Manager Hacked

My Facebook and Ads Manager has been inaccessible since Saturday morning when I clicked through an unsolicited "Meta" email. I've tried resetting passwords, emailing Support@, Privacy Policy emails etc but nothing is working. My two-step authenticato...

Headset settings greyed out

Im trying to pair my Logitech MX ink to my headsets which needs to be done through the Meta Horizon app however, the headsets settings has been greyed out. I have my meta quest 2 headsets connected to my app but it says "Headset Connecting". I don't ...

Disabled Instagram Account

On December 3rd, I was hacked, and my Instagram account was disabled. I created a verified Facebook/Meta account to contact support, but they haven’t responded or fixed the issue. It has been two months since I appealed, and I’ve been trying to recov...

Meta quest 3 not going above 1 percent

Ive had my Meta quest 3 for a while now, and its been charging fine. until today i was playing on my headset and it died, so i went to charge it. an hour later i came back and it was 1%. i tried a different charger and different things but nothing wo...

My whole headset is freezing and glitching

Hello, does anyone know how to fix this?My headset with freeze up and lag, it’ll crash my games and won’t let me open my oculus menu, and it won’t let me turn it off unless I hold the button for much longer than I had to before.I’m not sure if an upd...

Meta Quest 2 controller

i had a little water get splashed on my right controller, and so i took the batteries out, let it dry in a dry, kind of warm room, in a bag of rice, and left it to sit for 3 days, i put the batteries back in, put my headset on, and noticed that it wa...

Supernatural Subscription not Added to My Account

On January 4th this year I bought a Quest 3 that was bundled with a years subscription to Supernatural. discounted, but paid for.I was not in there to be redeemed. Since then I have spoken to thirteen different Meta employees and three supernatural e...

Games missing from library

Just bought my meta quest 3, I’ve had VR headsets dating back to 2018 with the oculus rift that you had to set up all the camera for. I bought a lot of games back then that still show in my purchases, but not my library. Namely super hot VR, RUSH, an...

help

hello i need help with my vr because i log on to it and it says It looks like there isn’t an account associated with gmail.com. Make sure you use an account given to you by your organization (for example, your university or the company you work for)....

Disabled payment account

I am writing to seek assistance regarding a payment issue on my Meta account. Since last year, I encountered trouble with an ongoing ad, which led me to remove my payment method. However, when I attempted to re-add the payment method to resume runnin...

CARD DECLINED

HI. I AM FROM U.A.E. I have been trying to purchase apps on my Meta Quest, including FitXR, Thrill of the Fight 2, and other fitness apps, but my card keeps getting declined.I contacted my bank (ADCB), and they confirmed that the merchant (Meta) is d...

Hand control sticking

The finger or trigger button on the left hand control sticks when pressed. I have checked for external issue or blockage but there isn't anything. Any suggestions?

Vr account hacked

Hi, my account was hacked and changed the email and deleted the old one leaving me logged out how do i resolve this? , thanks.

Quest/PC Link stability

I am able to establish a working link, either with cable or Virtual Desktop. With either method though, starting a game results in a crash of the game, link and PC within a fairly random time, usually within a few minutes.It doesn't feel like an issu...

Resolved! Oculus Casting Website No Sound

Hello everyone! I'm trying to run an event at work and show off meta quest 2 on a screen. I want to show off Beat Saber. When I try using the oculus.com/casting there's no sound. The microphone audio goes through to the computer but none of the app o...

Quest 3s adapter help

I recently got myself a Quest 3s, I was aware of the lack of a 3.5-mm jack and found out you could use an adapter to get around it. So I purchased a 2 in 1 usb c to usb c and 3.5mm adapter which does do it's job of charging the Quest and letting me u...

ItsLummy by • Explorer
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  • 16 replies
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