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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Black screen and orange Light

Hi, I have a problem with my Rift : I have a laptop VRReady but when I plug my Rift, it work just a few minutes, screen turn black and only the sound left...NVIDIA is up to date and windows too.I search in multiple forum and I try a lot of things lik...

Anonymous by Not applicable
  • 2054 Views
  • 11 replies
  • 0 kudos

Oculus CV1 glasses are not connected to the laptop

Good afternoon members of the forum.There was a problem with connecting the Oculus CV1 to the laptop to the MSI GL62M 7ReX notebook.Options:Intel Core i7 7700HQ (Kaby Lake) 2.8 GHzNVIDIA GeForce® GTX 1050Ti, 4096 MBEmbedded Graphics - Intel HD Graphi...

kolegovav by Honored Guest
  • 774 Views
  • 4 replies
  • 0 kudos

Rift Has Crazy Judder

This issue started after the certificate issue. I've never gotten it to work after the fix came out.Issue video: https://www.youtube.com/watch?v=kWvrtj1nwtUI've tried different HDMI ports, different USB ports 3.0 2.0 for sensors and headset. Using 1 ...

ScoobyDum by Honored Guest
  • 345 Views
  • 0 replies
  • 1 kudos

Request - 20 sided dice

Dear Oculus,Can we please have a functioning 20 sided die to play tabletop VR with?If there's already such a thing lmk I just need to wait for the collectibleThanks!-O

can't activate rift headphones and mic

Hi all, after some research of similar issues I come to you.It has been few weeks I can't use my oculus headphones or microphone, I can select the rift in "Audio Output in VR" or "Audio Input in VR" but the volume is at the minimum with a little "x" ...

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j-man33 by Honored Guest
  • 1684 Views
  • 2 replies
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One Sensor of 3 not working

Hello, I have 3 sensors for my Oculus Rift 1 doesn't work, but the other 2 do. I have tried: Different Computers, Oculus Home (Normal, Beta, Classic Home, New Home, 2.0 Beta) and nothing has been different. for the not working sensor: no indicator li...

TrueTUGM by Not applicable
  • 633 Views
  • 3 replies
  • 0 kudos

IPD in config stuck at 71mm

Ran config again after a reinstall of windows on PC and have encountered a strange bug. When reaching the IPD config screen, with the green crossed lines, setting the IPD slider does not change the displayed IPD in the software. My IPD is 62mm, when ...

AkAseo by Protege
  • 1246 Views
  • 4 replies
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Cannot reinstall following March 2018 Oculus bug

For some reason the site wont let me post to support forum.......Following the Oculus security certificate issue, I was getting the run time error.I've tried downloading the patch as advised, didn't work.Contacted support, was told to uninstall and d...

SStozzer by Not applicable
  • 1211 Views
  • 5 replies
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Is 391.35 driver finally working?

Hi,any drivers newer than 388.71 cause my Rift to get stuck in a constant restart loop. I put on my headset, Oculus Home shows up, but the screen is very laggy, and after about 5 seconds it goes dark and then Oculus Home restarts, and whole thing rep...

Not detecting HDMI headset

Oculus rift has stopped working. been working ok for months...until a couple of days ago.."Not detecting HDMI headset"I have removed software reinstalled. same fault.ran full setup . same fault.rolled back, uninstalled, updated video driver . same fa...

filmcell by Honored Guest
  • 1055 Views
  • 6 replies
  • 0 kudos

Oculus Rift Program Doesn't Work???

I recently tried to uninstall and reinstall my oculus rift program, however whenever I try to re download the program, at the very end, it says "sorry, something went wrong, please try restarting your computer. Which I have tried multiple times, any ...

Can I refund the Oculus Rift?

If I were to purchase the Oculus Rift on this website with my credit card and I decide it’s not for me, can I return the product and get a full refund? If not, are there any other retailers that sell the Oculus Rift that provide refunds?Thank you.

Rock Band VR

I ordered the connector about 4 or 5 days ago and still have not been assigned a tracking number. I didn't realize it was going to take a week or more to even ship. I can't seem to find one on Amazon or Ebay. Does anyone know where I can find one? I'...

I can't use my $15 store credit.

I used my Rift after February 1st and got $15 credit and I can't use it, It always asks me to add a Pay Pal account or a debit or credit card, I tried adding a debit card and it didn't work and no matter what I can't use the store credit, because it ...

Wafools by Honored Guest
  • 386 Views
  • 0 replies
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The Climb - Poor Performance with 1080ti

Hello,I recently purchased The Climb and am having performance issues with the game. I can't get above 20-30fps but mainly hovers around 22.5.I have a threadripper 1950x, a 1080ti and 64gb of RAM. I would expect that the game would have no problems w...

Unable to launch specific games/apps (including Apex Construct)

I'm running into an issue where I can't launch a handful of specific games and apps from my Oculus Home. Right now, the issue is affecting Apex Construct, Bigscreen Beta, and Whirligig that I've noticed so far. Other apps work without issue, and Whir...

Irohzen by Honored Guest
  • 2043 Views
  • 4 replies
  • 0 kudos

Sprint Vector will not start

After purchasing, downloading and installing Sprint Vector, I started it from inside Oculus Home. But it the game seemed to immediately exit, leaving me in Oculus Home without launching properly. I have tried reinstalling Sprint Vector and joining th...

amollberg by Honored Guest
  • 2545 Views
  • 8 replies
  • 0 kudos

Why are you punishing non touch users?

I cannot use oculus store in the headset because I don't own touch controllers?Makes it unlikely that I'll go with oculus for the next gen headsets.Thanks for that 'discrimination'

internal error ovr75318303

keeps popping up on already installed absolut deadmau5 and invasion any ideas cant seem to find any inmormation anywhere tried logging off still the same .

Dirt Rally Times

Is it possible to find out DR times without having to finish a race at every circuit?

Oculus Library Showing Random Applications

Hey folks,Ever since the certificate update patch, I've noticed a bunch of random non-VR applications in my Oculus Library like rundll32, Shell Experience Host, Windows Photos, and even OculusToolTray.exe.. Anyone else having this issue? I don't thin...

Sometimes black Screen

During I Play a game (Flugsimulation FS2) sometimes I have for a few seconds a black Screen i my Oculus Rift. What can I do? I us the Oculkus Rift wtih Windows 10 and the NVIDIA Geforce 1060.

Anonymous by Not applicable
  • 329 Views
  • 1 replies
  • 0 kudos

Rez Infinite Reset for anyone?

I went to play Rez Infinite (Oculus Home) yesterday and instantly noticed everything from options to saves to even achievements were reset like I had never played the game before. Anyone that plays Rez Infinite has this happened to you as well? I tri...

Anonymous by Not applicable
  • 457 Views
  • 1 replies
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Resolved! My Oculus sensor wont come off stand

Im trying to put both sensors on tripods but one sensor just wont come off the stand. The other sensor did and it works fine but for one sensor i just dont want to break it, so any tips?

Can't install Titan VR and Greckel's Quest

I recently bought Titan VR and Greckel's Quest. I have been able to download them and start the installer. When the installer finishes a notification appears saying the games didn't install. I reinstalled some other games to see if this issue was hap...

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