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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus Rift issues in BoxVR

So I've been using my Oculus Rift for about 4 months now. It's been a rollercoaster of issues. There are periods when everything is fine, and then there are periods like now where i can't seem to get it to work consistently. I'm sure this is a mixtur...

Emraphel by Honored Guest
  • 1927 Views
  • 5 replies
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Setup Installation

when i am installing Oculus Rift setup in any of drive in PC all the time it showing not enough space.

shiva070 by Honored Guest
  • 283 Views
  • 0 replies
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First timer on Oculus :(

Anyone help me out i have the oculus rift now my oculus headset screen keeps freezing up randomly and yet it's not freezing my PC and yet moving around on my game screen (example VRChat) and can hear the audio now how do i fix this ?PC Setup :CPU: In...

Drakeos by Protege
  • 945 Views
  • 6 replies
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USB issue with the rift

My logs keep saying that im missing RiftDisplay.inf along with me having a orange led/black screen with no audio.Device manager keeps coming up short handed, and whatever port i put the USB in it reads it as a error code 10 (The device cannot start)....

Exxod by Not applicable
  • 452 Views
  • 0 replies
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Oculus issues persist judder/stutter after formatting.

I just had my pc wiped again, and was having issues with stutter and judder. I own two rifts and the both have the same issues on my pc, and no I’m not trying to use them at the same time. This happens usually when something new happens on screen lik...

Anonymous by Not applicable
  • 735 Views
  • 3 replies
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Oculus Go GPS not working

Hello, Using Unity, I have this issue. On Gear VR, GPS is working and I can get location info, yet on Oculus Go I am not getting any info. What can be the reason?? please help.

ki7a by Protege
  • 520 Views
  • 0 replies
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Lighting Distortion Bug

We are working on a VR horror game and have run into a lighting distortion issue. Any frame where the lighting changes on an object causes the visuals to warp.https://www.youtube.com/watch?v=HDxMHg-o70E&=&feature=youtu.beThe lighting distortion is no...

New update? and sensor problem

Did we just get a new small update? The square on the far right where I want to check the time has a new look to it and when I click on it when my browser is open it opens the device list. also, I'm getting bad sensors warnings more often now. The sy...

DTH by Heroic Explorer
  • 207 Views
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Audio and video failure

Hello, from a week ago my Rift is working badly, after a few seconds of watching a video the sound stops and sometimes the video too. This also happens when I enter any application after a few seconds the sound stops and the application continues to ...

Oculus Home Menu Sound

I'm sure some other people may like it, but the noise of crickets when the Oculus Home screen is loaded is absolutely annoying and unnessessary in my opinion.I want to turn off, or at least lower the volume of this sound. Surely it can't be a hard th...

SteamVr in oculus home v1.26 (Beta stuff)

So i just got my hands on a DK2 and everything is all nice and what i expected, how ever steamvr isn't working, i used the Oculus Traytool to install SteamVR.It's in my library but when i click it nothing happens the screen shuts off and it returns t...

Donramax by Honored Guest
  • 257 Views
  • 0 replies
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Smartphone problem for Oculus Go Activation

I am having problems to pair my smartphone (bluetooth 4.1, Android 7.1) with the Oculus GOOculus App detects OGO (the serial number) but then, wont pair with him!...but pressing the volume up + volume down key in the OGO I was able to select my Wifi....

Disider by Honored Guest
  • 643 Views
  • 2 replies
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Impossible to get replacement cables!?

After a tragic incident involving a cat, my oculus rift cable has been thoroughly destroyed.I contacted Oculus support, which seems to be telling me that acquiring a replacement is currently impossible (I am more than willing to pay). At some unspeci...

Nobarrie by Explorer
  • 9019 Views
  • 60 replies
  • 0 kudos

windows 10 creators update problems now with Oculus software

Thw windows 10 Spring creator update installed on my pc earlier today and since then I am having problems with the Oculus Software.My notifications are showing that the updates are failing to update.The Updates section says there are 5 but only shows...

My VR headset is being annoying...

It doesn't work well...what I mean by that is that the HDMI is connected yet the light is still orange and I cannot see a thing...help, please!

Anonymous by Not applicable
  • 1106 Views
  • 6 replies
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Rift Headphones Left Side going in and out

I am not sure if anyone else has had or been having headphone issues, but my left side headphone is going in and out of sound. I can flick it up twice to get it to come back some times, not hard but a soft flick. Not sure how to get to tech support t...

Is the Support website down?

Is this some kind of sick joke? Going to the Support home page (support.oculus.com) brings me to a page that says: Whoops!It seems you’re lost. Let’s get you back home.When I hit the home button, it takes me to support.oculus.com - and the same messa...

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