Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 55766 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

VR Preview Not Working in Unreal with the Rift (CV1)

I have installed the latest version of UE4 (4.11), Windows 10 fully updated, Rift is setup and working outside of editor. However when I run UE4, VR Preview is greyed out. Does UE4 not support the newest Rift yet? Any help would be appreciated. Thank...

VRex by Protege
  • 6808 Views
  • 6 replies
  • 0 kudos

Eve Valkyrie, not showing in HMD after splash screen

Has anyone had issues with Eve Valkyrie? The splash screen shows just fine in my HMD, but it goes black when the game loads. The game screen is still visible on my monitor. I've reinstalled all the Oculus software and my display drivers with no luck....

Kickstarter Backers

Just as I saw a confusing mail on reddit. Is it true that the Kickstarter delivery backer delivery dates differ to the ones given on the link that you send out today concerning shipping dates?

Lucky's Tale

Everything worked perfectly. Installation worked well and I can startapplications and games, except Lucky's Tale. I can't press the A button tostart the game. Does anyone else have comparable problems? I've added the log files. Fixed it for me:VRstev...

uwaie8za50m3.jpg

Dk2 turning off while in Unity?

My DK2 could just be dying but since updating to 1.3 when I am in Unity at times my DK2 just stops working and it's power light goes off. I have to unplug the power and replug it in and it works again. Sometimes after that I have to restart Unity. Ne...

When exactly in August will the next batch ship?

The purchase details are incredibly vague and the support is worse than Steam Support, someone, please help me. I've been trying to get in contact with anyone who has purchased an Oculus, any moderator on the forum and the support team for the last w...

Stuck at Adjust Your Focus

Logs are attached, everything looks fine except...[Debug] [4/11/2016 11:19:45 PM] Installation succeeded.[Debug] [4/11/2016 11:19:47 PM] Removing temp directory.[Warning] [4/11/2016 11:19:47 PM] Couldn't remove temp directory.[Debug] [4/11/2016 11:19...

zsperske by Sightseer
  • 588 Views
  • 4 replies
  • 0 kudos

Changing Preview Window Size/Aspect Ratio?

Is it possible to set the size and/or aspect ratio or is this set in the SDK By developers?some Apps (ie Lucky's Tale) are Small 1:1 or 4:3 Windows, while the Other are Large 16:9 Windows.I'd like to change the size of the window to at least be a 720...

Can't start up the Oculus Home app

Hello!I downloaded the Home app before my rift started shipping and now that I've gotten it it doesn't even work. I plugged it all in, went into the Home application and everything seemed to be fine and dandy, no error messages what so ever. Then I t...

SknittoN by Sightseer
  • 666 Views
  • 2 replies
  • 0 kudos

White Flash on App termination and Big Hourglass Icon

I have noticed that when terminate a number of apps that there can be a full screen brief but very bright white flash before the Home screen appears in the Rift. Its very hard on the eyes. It would be good if that could be soothed over or faded to bl...

aiaustin by Expert Protege
  • 343 Views
  • 0 replies
  • 0 kudos

Is it possible to change a rotation speed of camera in Unity?

Hello,I make a game using Oculus DK2 and Unity (5.1.3f1).In certain case, I want to move faster a camera, CenterEyeAnchor, to look faster a specific object in my game.For example, when i turn my head 90 degrees to the right, the CenterEyeAnchor turns...

Anonymous by Not applicable
  • 317 Views
  • 0 replies
  • 0 kudos

Eve valkyrie high pitch voices

Ok, i installed Eve to be ready tomorrow, and the voices are ridiculous, feels like i listen to a small mouse in a cartoon...It is uber crap UE4, i am not even surprise... Is anyone have the same issue ?And off topic, Oculus about Home be the great t...

galopin by Heroic Explorer
  • 217 Views
  • 0 replies
  • 0 kudos

DK2 Static Screen Problem with Runtime 7 and Newer

Running Windows 7 with DK2, whenever I installed SDk Runtime 7 or newer my Oculus keep switching to the old tv static screen every 3 mins or so then it would go back to normal then static again. I tried changing the usb and hdmi cable but no luck. Is...

mattthn by Explorer
  • 627 Views
  • 4 replies
  • 1 kudos

[SOLVED] Blocked in "Adjust Your Focus" for 2 days now.

Skipping “Check your Setup” leads to deadlock / limbo state in installer at “Adjust Your Focus” (I don’t see anything in HMD, it’s black). I cannot use back arrow to move back, I cannot reset the setup, Oculus app/setup is locked at this state and ev...

MrKaktus by Explorer
  • 2472 Views
  • 18 replies
  • 0 kudos

Elite Dangerous won't launch from Oculus Home

All other programs run fine from Oculus Home but Elite Dangerous just doesn't do anything when trying to launch from Oculus Home. I can run the exe but that gets a bunch of errors and ends up running the 2D version (with an error in the headset).help...

Sensor sees all USB 3 ports as USB 2...

Tried connecting the sensor to all USB 3 ports and it keeps seeing them as USB 2. The Rift itself sees them all as USB 3. I've tried both in all ports and tried rebooting. My mobo is a ASUS Z87-Expert. Any ideas? Thanks

Initialization of device oculus failed.

HelloSince updating to the SDK1.3 our unity project no longer recognises the oculus in both editor and build.Further details:Unity v5.3.4p1, Oculus Utilities v1.3.0, OVRPlugin v1.3.0, SDK v0.0.0.UnityEngine.Debug:Log(Object)OVRManager:Awake() (at Ass...

Blank display on Oculus headset

So I went through all the setup process, installing updated ATI drivers, plugging in my devices and all was going well until it came to setting up focus on the rift.It told me to continue in VR, yet when I put the headset on, I hear sound but there i...

is anyone using this on a sub par pc?

If so how is it working? I have an Android app that lets you play some rift games and apps on your pc in whatever hmd you own by emulating the rift. My pc doesn't meet the requirements at all and the experience besides the compression artifacts from ...

Farlands will not start on DK2

After the Farlands intro post card the hourglass shows in the bottom right and I can hear the audio but in the HMD it never shows the game. On the monitor the game is displayed. I was using DVI to HDMI and switched to the HDMI port instead with no fi...

Dk2 sensor

Ich bin in den Einstellungen im Oculus client aus versehen auf die Einstellungen für den Sensor gekommen , nutze aber eine dk2Nun startet der client immer an diesem Punkt und es ist natürlich kein weiterkommen. Selbst nach eiener Neuinstallation spri...

Hannes66 by Honored Guest
  • 334 Views
  • 0 replies
  • 0 kudos

No vr gallery

Why does the vr gallery not appear in the library on my gear vr?

pvibert by Honored Guest
  • 201 Views
  • 0 replies
  • 0 kudos

How to turn off ATW

Is there an option to turn off asynchronous timewarp please?if not, can you implement it?

Available Connections

I am currently awaiting delivery of my new Rift HeadsetMy system has 2x AMD Radeon R9 390 G1 8GB Cards in Crossfire ModeEach card has:3x Display Port1x HDMI1x DVI-DI run 2x Ultrawide IPS 29" monitors (via Dispaly Port)1x HD TV via HDMIMy question is:...

WHERE IS THE RUNTIME???

Hey there,I used the DK2 about a year ago with unity 4.x.Downloaded runtime and downloaded unity integration package.It worked!Now I´m using unity 5.x.The first thing I get is "[VR Device] Initialization of device oculus failed"....(Oculus works with...

PDD_HS by Honored Guest
  • 549 Views
  • 3 replies
  • 0 kudos
Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

If you need to speak with an agent directly, please contact our support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.

Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Top Kudoed Authors
Labels