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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Quest 2 not working properly after update

Your update ruined my quest 2, it was working perfectly until it was updated. I contacted customer support and was basically told they wouldn’t do anything about it. Your software ruined my device. It is not my fault, it is yours, I would like my set...

blakeb4pb by Honored Guest
  • 188 Views
  • 0 replies
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Trouble syncing account.

I factor resetted my headset to connect my phone and when I was on there I saw that my dad's account was removed and all the games that came with it. I need help.

Resolved! Really stuttery and glitchy via air link on quest 3.

Hi! So there’s a very annoying issue whenever I play with air link. My game randomly freezes and after it freezes it starts to shake in game after the smallest movements. I have a 4070 rtx and 32 gb of ram, and 5G internet with a Ethernet cable; my p...

cash.sm by Honored Guest
  • 441 Views
  • 6 replies
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Losing internet connection in Walkabout Mini Golf

Hi thereNot sure if this is a question I should ask Mighty Coconut or Meta or bothI have a Quest 2 and just got a Quest 3The whole time I have had my Quest 2 (2 or 3 years now I think) Occasionally I lose my internet connection for a few seconds and ...

from one meta account to another

Hello,I have an old Facebook account that is still active, but I want to set up my device using a new Facebook account. How can I merge the two accounts or transfer information from the old account to the new one? I have a few apps I want to move, ma...

XioiX808 by Honored Guest
  • 148 Views
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Changing old e-mail to new

My problem is, that I use new e-mail on my all accounts but i forgot to change it on Meta Horizon account and there's still old address that no longer exists. I can't change myself, because when I do this, I receive code to e-mail that no longer exis...

MaciejPL by Honored Guest
  • 129 Views
  • 0 replies
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Oculus Account error issue OVR88948175

Hi!I encountered the above error too, and was unable to fix it for a long time. I tried the proposed solutions here , but those unfortunately didn't help. Eventually I solved it by doing the following: Delete the account on which the issue occurred. ...

Resolved! usb update mode loop in quest 3

i just got this issue last Thursday. search a lot of related information online, and found it was just a common issue since 2019. the fact is when i turn on my quest 3, it just jump to usb update mode. no matter i choose boot device, factory reset, s...

My horizon account bugged.

Hi. I was wondering if anyone could help me with my account. For a good while now I've not been able to see my insite page for my worlds in meta horizon. Always says fail to load content, I've also been unable to buy cosmetics in horizon with the pur...

Delete Facebook Account

I would like to delete my Facebook account. Is this going to cause issues with my Meta account? I have already do removed the Facebook account from my meta account centre. When I google this I read that I will lose games and achievements. Is this acc...

Error: com.oculus.device server keeps stopping

Every time I pick up my oculus I receive the error com.oculus.device server keeps popping up and all I can do is see settings menu. Nothing else. This is my second Meta3 and my first one is working fine. PLEASE HELP!!

SamiS by Honored Guest
  • 115 Views
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2 headsets same account

i have had a3 for about six months and i bought a 3s recently. When i setup the new 3s it won't download the new batman game that came with it, just my other apps from the 3 headset. so how do i get batman to install without having to pay for it?

minecraft vr

i have meta quest 3S and when i try to play minecraft it dont load on my headset its loaded on pc i can even see my moves on pc but on vr i only see vivecraft loading screen i have instaled vivecraft and i have premium minecraft

kacr52 by Honored Guest
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No llega el mail para restablecer el PIN

Hola, tengo un problema, hace mucho que no compro en la tienda y ahora que intente comprar me pidenun PIN, yo no tengo el pin por lo que intente restablecerlo. El problema es que no me llega el mail, probe con varias direcciones mail y no funciona, l...

Link Wired - USB 3 only after restart of headset

My Quest 3 only connect with a USB 2 connection to my PC. After a restart of the Headset, it does connect via USB 3 with ~2,4gbps, but only for some time (usually until I restart my PC, but sometimes after ~1 hour). I did try a factory reset, but it ...

Meta Quest 3 GPU runs only on 500mhz

Some Quest 3 are running on a lower Gpu clockrate (500mhz vs 599mhz) We found this out while playing Dungeons of Eternity. When we put the Quest 3 Enhanced Visuals on, the game runs in Slowmotion.. After a Chat with the Developers and running OVRMetr...

Screenshot_20231016-190303_Meta_Quest.jpg
Mr.Tipsy by Protege
  • 21818 Views
  • 89 replies
  • 5 kudos

cant delete an account and I am ready to explode

I recently purchased two meta quest 3s one for my daughter and one for my son, I have since christmas been trying to delete an account as I made a hash of it, I kind of set them up in the wrong profiles, one is 512gb the other 128gb.my son will down ...

Other users can't see my online status or activity

Hello,I have my account logged in on a Quest 2, 3, 3s and a Quest Pro. On none of these headsets can people on my friends list see me as appearing online, despite my being connected to the internet with my privacy set to 'appearing online'. I have tr...

Meta Quest Link Virtual Desktop black screen issue

VR Device: Meta Quest 3PC Device: ROG Strix G713IC CPU: AMD Ryzen 7 4800H with Radeon Graphics 2.90 GHz RAM: 16GB GPU: NVIDIA GeForce RTX 3050 Laptop GPU GDDR6 @ 4GB (128 bits)It shows black screen when I try to open desktop in meta quest link(OVRser...

Ekipop by Honored Guest
  • 933 Views
  • 5 replies
  • 0 kudos

Best VR mods 2025?

Hey, I've been getting into VR recently. HL2 VR mod is amazing! I tried googling for more mods, but the information is confusing and outdated. So I'm making this threads in hopes of finding new games, and to let future googlers visit. Any good recs?

sawraha1 by Honored Guest
  • 890 Views
  • 1 replies
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SteamVR always launching over WiFi, instead of wired connection.

New to the Quest 3, SteamVR, and VR tech in general so please bear with me. Based on what I've researched, PCVR through Steam is only really supported via an ethernet-connected PC + AirLink, or if your computer is connected over WiFi, connecting the ...

yee.haw by Honored Guest
  • 4659 Views
  • 2 replies
  • 0 kudos
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The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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