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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Cant get game to fully load?
Purchased -from other suns - and cant get it to load? makes it to about 45 - 65% and then starts over?
the oculus app stopped working for no reason that im aware of
so my oculus app was crashing and i restarted my computer to attempt to get it working. When i tried to re-open it, it said something like "we cant reach run time" or something like that so i ran oculus setup to fix it, after hours of downloading whe...
Resolved! Error with Wands purchase
"ErrorOopsSomething went wrong. We're working on getting it fixed as soon as we can."Hello. I get this error every time when I try to buy the Wands game on the Oculus store. Problem lasts for half a day. I want buy this game until it's 50% off.Does a...
I have problems with my cochlea implants
Hello! My name is Daniel and I got 2 cochela implants on each ear. I bought oculus rift back in december 2017 and I loved it! But then I faced the problems being deaf.. I have to adjust the headband so it doesnt touch my Cochlea implants. But then it...
BSOD on Oculus update attempt
Hi,Oculus is telling me it wants to update.When I click 'Update' I get an administrator permissions pop up which I OK, then the PC does nothing for maybe 30 seconds, then it blue screens.It starts back up OK, and the Oculus service starts OK but then...
Can't make Oculus DK1 get recognized by my pc.
Greetings, I recently bought an Oculus DK1 used, from a trusty seller.Now the thing is that when I plugged everything from the linkbox, my pc recognize a new screen, that’s good.The problems comes in when I try to launch SteamVR, itdoesn't recognize ...
New Games/Apps won't install
I am unable to install new games. What happens is I click install, it goes all the way to 100%, and then it's like it was never installed. The app shows up in the manifest folder but nowhere else. I have uninstalled and reinstalled Oculus a few times...
Intermittent loss of Right side audio while moving adjustable slider
I have seen others have this same issue after searching around the web. All people I saw said they sent it back to Oculus on an RMA. I bought my oculus second hand over a year ago and have had no issues until now. How can I fix this myself? Is it pos...
Screen keeps going black
Went through set up on new oculus rift. Everything checked green and tracking. Go to finishing on VR and had no video. Rolled back drivers on my GTX 1060 and got video just long enough to finish VR setup and screen went black again. If I restart comp...
Oculus Core 2.0 Beta Not Mirroring Audio
Anyone else not getting audio mirrored with Core 2.0 Beta? If I switch Core 2.0 off then audio mirrors fine but want the Dash features.Windows 10 64bitOculus Core 2 (Dash etc)Elgato HD60 capture cardSet windows audio to Elgato HD60 capture cardSet Oc...
No HDMI connection
My Rift was working two days ago and now when i go to play Beat Saber, my headset is telling me its not plugged in with the message "No HDMI connection"I have tried all the fixes but to no avail. the light on my headset is orange and it detects the U...
Steam Integration
Hi. So I recently got a game from Oculus that is also available on Steam. I was wondering if there was a way to register on Steam that I own said game and can use it while I'm playing.
oculus 2.0 home not working after windows 10 update
my windows 10 updated last night and when it reset i opened my oculus but when i put my head set on it would not start up screen. i went to settings and took off the beta 2.0 and went back to the old version of oculus and it work.any one have any ide...
Win 10 April Update
Hey anyone have issues with their oculus since the windows 10 update for April? I had everything working pretty well and then just over night I am having super lag. Starts well then its terrible and then it may or maynot come back. I also get a stran...
BSOD on Oculus update attempt
Hi,Oculus wants to install an update but every time it tries, it ends in a BSOD.I did post something on here a minute or two back but I can't find it now/.It now appears to have signed me out of Oculus, and when I sign in it tells me I have to uipdat...
Some Issues With Sharing Sculpts
About 2 weeks into the program. Just figured out how toshare sculpts. Having some issues sharing a few of the sculpts I created.One of them exceeds the 400 mb limits. The others aredecimating so aggressively that it turns the sculpts into 'Gappy Orig...
Sensor issues
My sensors work great. But sometimes the sensors will indicate that it has poor tracking. I didn't even touch the sensors and I have to reconfigure it. I don't even move it to reconfigure it because I didn't do a thing to mess it up. Anyone else have...
Go without phone
I apologize if this has been answered previously, but I could not find anything in the search and oculus doesn't provide a phone number.My friend has an LG G6 and wants a VR headset. The Go is advertised as being totally standalone, but we found in t...
moving library error
I followed the steps in the helpfile to move the library to a new location after making a backup, but when i try to install them I get and error sayingsorry we couldnt install robo recall , visit support.so I have to delete them and redownload which ...
Stupid question about game refund.
Hi all,I do have a dumb and stupid question, when asking for a game refund, as soon as you request the refund, the game gets taken away from your library, my question is, does it delete automaticly once the refund as been accepted? Do i have to do so...
Suddenly getting stutter :(
I think it started after I did the windows update and I had not updated it for a while.On H3VR and dead effect 2 I notice it while I am walking.And payday 2 just in the starting area the hands seem jittery not smooth at all.I thought it was my graphi...
Cannot Set Up Oculus Rift HELP !!!!!!!!
Cannot Set Up Oculus Rift HELP !!!!!!!!Brand new Oculus Rift out of box. Installed and began set up and no video.I got as far as Put on Your Headset and Adjust Your Lenses.I can hear noise out of the Rift headset but no video. I have updated drivers ...
overlay with version beta 1.26
How can I reach the overlays, there is no more option to activate them.I can't believe this new version of software kill this nice feature.I'm on BETA 1.26 with xbox remote controler, Win 10.Thanks
Having trouble installing Oculus on secondary drive
I haven't been able to use my Rift for months because I dont have enough space on my C drive to install Oculus.Can anyone please help me figure out how to install the Oculus on another drive than my C drive.I love my Rift but not being able to choose...
Getting BSOD
I am getting the BSOD when my headset is plugged in AND the software is open. Only when both conditions are met, I can plug it in and it won't until I open the software and I can open the software without the headset plugged in. It was working yester...
Incompatible version Coaster Combat put for sale on Gear VR app store, Support Staff unhelpful
A paid version of Coaster Combat was put for sale for $2.99 (not the in-app purchase for the free version) in the Gear VR store yesterday which I bought, but the app appears to only be compatible with the Oculus Go version as I cannot even install it...
floor height issue
every time i start my oculus rift i have to redo my room setup and i hate that i have to do it EVERYTIME. but not only that after i set it up and i am back to normal height in the oculus lobby or whatever you wanna call the home screen. whenever i st...
No visual only sound
I just received my Oculus rift and when I plugged it, the oculus app setup's recognise the headset's hdmi port and usb but I'm stuck because I cannot see anything in my rift. I even tried a game and the same thing appends, the sound is working, the r...
Resolved! (OVR63904737) - error. Please help ? *RESOLVED*
Hi,I'm presented with this specific error regarding 2 apps : Bigscreen and Tiltbrush. Details of the error state just this : No packages need redistributables installed (1971021)My Rift is working fine otherwise. The apps will not update though and d...
Core Beta Stuck in Store
As above, using the beta I put the Rift on and find myself in the store with no access to the dash and unable to go to Home or the Oculus desktop. Very annoying.Anyone else have this issue?
