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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 102661 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

! Something went wrong

! Something went wrongwith the network requestwe're working on getting fixed as soon as we can.Somebody know something about what happend the HomePage screen page?Thank you again.Best regards.Nicolò

error message

i have had my oculus cv1 for almost a year now and it worked fine now when i put on the headset it takes me to the home screen and a error message pops up and says something went wrong with the network request were working on getting it fixed as soon...

crayzjay by Honored Guest
  • 546 Views
  • 2 replies
  • 0 kudos

360 3D images, how do I view my own?

Hi,I'm trying to get to view some 3D LR images and some 360 3D images in the "360 photos" in the Oculus Home. It has such images as part of the demo material, but I can't get my own to work. I've tried the naming scheme suggested here: https://suppor...

frakke by Honored Guest
  • 899 Views
  • 2 replies
  • 0 kudos

Headset just started loosing connection.

Is this something to do with the last update because up until then everything was working fine. I know an update has happened recently as it was under my notifications. All it does now is toggle between "connected" and "No HDMI connection"Is there an...

bagpuss22 by Honored Guest
  • 790 Views
  • 4 replies
  • 0 kudos

Touch lost position tracking.

I have this strange problem. Touch controller will lost the positional tracking after I stop using it for a while. Doesn't happen if I just stop for a short break. It usually happens after a day or two the next time when I start up Oculus home, I wil...

Tininai by Explorer
  • 790 Views
  • 3 replies
  • 0 kudos

Another HDMI Trouble

Hi Guys, I have seen countless threads where people are having the same issues I am having where the rift is not detecting the HDMI. It detects all the USB's with no issue but will not detect the HDMI. Unfortunately I have yet to find a solution. I j...

pateens by Honored Guest
  • 474 Views
  • 2 replies
  • 0 kudos

New firmware broke my multiplayer games / Error 923

My network connection is fine, I can connect to the Oculus Store and download/buy games. However whenever I launch a multiplayer game it now says Error 923 (Dragon Front) or Cannot Connect to Store. Anyone run into this with the new firmware?

Ruined by Heroic Explorer
  • 905 Views
  • 3 replies
  • 0 kudos

Stuck on Install screen

I have a new Alienware Aurora R6 - Windows 10, intel i7, 32Gb RAM, 1080 Ti. Downloads oculus app fine, passes health warning fine. Gets frozen on installation page. nVidia drivers are updated. Windows is updated. I granted permisison in firewall for ...

Resolved! $100 oculus store credit

Hello! I purchased Best Buy's HP Envy / Oculus Rift bundle which included $100 in Oculus store credit. I bought it online but picked it up at my local store. No one at the store had any idea how to get the promised $100 store credit, however. They sa...

symphy by Explorer
  • 1335 Views
  • 4 replies
  • 0 kudos

Rock Band VR crashes a lot

I just got Rock Band VR and was really looking forward to playing! However. halfway through the tutorial, the game freezes and I get a blue screen sometimes. I start once again and it usually freezes around the same spot. I decided to skip the tutori...

Error "Can't Reach Oculus Runtime Service"

HiMy Windows just updated itself with the latest Windows Insider Preview 15019 and now when I try and start my Rift i get the following errorI have attached the logs to this post as well.I have un-installed the Oculus software, rebooted and re-instal...

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N8RFE by Honored Guest
  • 621 Views
  • 3 replies
  • 0 kudos

360 Photos -- MyPhotos -- no longer functions

Posted to Samsung Gear VR forum on June 6, "My photos gone" ... only replies were several "me too", "same problem".My sole function for the Gear VR is surround photo viewing of my own pictures. As such, the device is as good as dead to me.When I sele...

Asus Dual GTX 1070 SLI

Loaded up oculus home (without putting on HMD) and it immediately crashed my graphics drivers causing the whole system to green screen. Had repetitive errors saying that OVRService was being blocked from accessing my graphics driver.These errors happ...

Need to reconnect HDMI every time I restart PC

I used to drive the rift with a Radeon RX 480. Recently I upgraded to the Aorus GTX 1080 Ti, and now I find the rift won't start unless I disconnect the HDMI connector and plug it back in. Tried both HDMI outputs on the back of the card, but same eff...

BlueHeron by Honored Guest
  • 489 Views
  • 2 replies
  • 0 kudos

Sensor USB are not recognized by the oculus program!"

I have a Windows 8.1 computer and have installed the Oculus software. After installing, the software recognizes the hdmi connection and the Usb connection of the vr glasses. The two sensors are not detected and the LED remains dark. Both sensors are ...

JanderJan by Honored Guest
  • 535 Views
  • 1 replies
  • 0 kudos

Everything is tilted to the left with 1.12

No matter what I do, anything I look at in the Rift looks like its slanted (left side lower, right side slightly higher) by a few degrees. It's definitely enough to be noticeable. I've noticed a ton of posts about this from Google searches, and the o...

Scope666 by Protege
  • 2335 Views
  • 18 replies
  • 0 kudos

New sound card and now get a humming when in VR

Just got a Strix raid 7.1 dlx moved from the on board sound card. works great in all none VR, music and video. But as soon as the rift starts i get a low hum from the speakers , take off the headset it goes away. the rift is plugged into compatible U...

Many Games DO NOT work

Hi, I recently purchased a Rift and Minecraft Win 10 Edition, Job Simulator, and some other games do not work. It just produces a black screen when I attempt to launch the application. Some games do work still but a lot of the ones I like are not wor...

DiggerZC by Honored Guest
  • 1057 Views
  • 9 replies
  • 1 kudos

Oculus Rift Drivers for Windows 10 64 bit

Just wondering if Oculus Rift drivers have been released for Windows 10 64bit? We are carrying out testing and need to make sure our Oculus Rift will work on Win 10. Any feedback greatly appreciated,,,

GDHoman by Honored Guest
  • 1070 Views
  • 1 replies
  • 0 kudos

Oculus tray tool

Hi all,I had the tray tool installed a few times now and it works perfectly, accept for the fact that the executable keeps dissapearing after a day or so..all other files in the oculus tray folder stay in place, but the startup file is gone. Had that...

Bullgear by Honored Guest
  • 1430 Views
  • 1 replies
  • 0 kudos

Error When Downloading

Sorry, something went wrong. Please try again later. (OVR57100773)Getting this error when I try to download any games. I just set up the Rift today. If it means anything I did not select the default partition for games/apps as I only have a 256 GB as...

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