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Meta not abiding by Australian Consumer Law
Has anyone else experienced such abysmal service from Meta “support”Have had to return around 6 or 7 products now in 18 months and be happy with refurbished products. Finally upgraded to meta quest 3 thinking this may solve the ongoing issues with my...
Cannot click on almost anything Quest 3
Hello,I've already spoken with 2 separate agents, neither of whom were able to help me.Just to let you know, I no longer have the original block and charging cord that came with my quest, so I won't be able to do the sideload option.Troubleshooting: ...
Quest pro controller charging dock red light
So my quest pro controllers wont charge on there dock im using the standard dock with a 60W plug so can someone help please i will send a pic to show whats happening with light on and off
Can’t add a payment method?
I have been having trouble with this for weeks now, it always says unable to add payment method on the meta quest store, I have used different cards, used different devices, and still no luck. Anyone know how I can fix this? Just trying to get more g...
Repair
I only got this strap and battery for Xmas and my dog has chewed it do you think it can be repaired
Quest Pro Controller Stuck On Blue Light of Death
So my controllers were updating, and after they finished my left controller wouldn’t turn on after even restarting. So I unpaired it and tried to repair it. But then it got stuck on a blue light. Which I will call, the blue light of death. Now it won...
Creating Meta Quest Account and restoring purchases
Hello,I just got out my Oculus Quest after about 2 years. Now I wanted to login and play a bit of climb, but had to realize that nothing works as expected. After some updates it seems that I would need a Meta Account, but after further research such ...
Quest Pro throwing Meta Ai error
I have had my Quest Pro blocked from meta servers, but since fully blocking it from the internet, I have started getting error messages after starting the headset along the lines of "Error starting Meta Ai" something something. Does this mean Ai soft...
Resolved! airlink somewhat un-smooth
I've noticed that in air link I have very bad ''performance'', what I mean is that occasionally (like each 5–7 seconds) my air link will have 5-6 micro-stutters or only about 1-2. I have tried not disabling ASW, but that leaded to no good. I've also ...
Resolved! Hack page
Dear sir I need Help for my Facebook page access. I don’t know, How to recovery my page.what i do!Nothing to work my mind. Please help me sir. Sir, i hope you can help me. Thanks Ruma
Left hand controller displaying 7 solid purple lights - can’t play on headset
Hi the left hand controller on my childs meta quest 3 has 7 solid purple lights.I believe this is due to a firmware update but this has been going on all day. I have replaced the batteries, tried to recalibrate the controller (didn’t get far as need ...
Arizona sunshine remake sound issue
Hello, Iv'e just bought Arizona sunshine remake. I run it from pcvr using airlink and quest 3.I have issue with sound that stays on my laptop instead to be played in quest3I checked options and they arę marker to using quest 3 but still sound is play...
FB lack of support
My FB was hacked on 1/16/25. I did the whole report suspicious activity and FB said yes the email was changed, yes a phone number was added etc ‘but we see no suspicious activity’. My friends kept reporting it and on 1/17/25 it was suspended. Of cour...
Quest2 pairing issue with meta horizon, I can't use the new controller now
I have a Quest2 and can find it nearby in meta horizon, but the device settings menu is gray and cannot be used. Quest2 and meta horizon are logged in with the same account. My Quest3 has always been able to be used normally. Quest2 has been upgraded...
Gave up on my new Quet 2 and threw it in the trash
I got so sick of wasting my time trying find a way to make my new quest 2 work. Never got to use it one time. Couldn't get past the pairing glitch. Talked to Metas 100% useless AI "support". Wow what a joke - like a broken record going around and aro...
Wrongfully suspended account
Hi thereSeems I'm not the only one. My meta accounts have been disabled due to violating community standards ( child sexual exploitation material) this is 100% not the case. My account was flagged from the ai chat bot and all the video was, my daught...
Please help!!! Won’t let me join worlds
When I try to join worlds I get this message , but my account says I’m clear and a good user. I’ve never had 1 thing wrong against my profile. I haven’t even played in a year.
Tell me if you’ve experienced this in a meta 3 (long post)
Tell me if you know what is up with my meta 3.A 128GB model purchased the year the 3 came out. No problems until last Saturday. I was playing Batman, casting to the TV. I closed down the game and the unit, but did not stop casting. Screen goes grey (...
Gorilla tag name glitch
So my gorilla tag won’t let me change my name. I hit enter and it does nothing. I tried deleting and reinstalling and turning it off and on but nothing is working. I’ve tried having other people help me but nothing is changing. Ik it’s not a big deal...
My Quest 2 itself is super laggy and glitchy.
My quest 2 is super laggy and glitchy, and I log into my account, and i can't click any buttons, it's super laggy, and eventually crashes. My wifi is good, and i haven't had any problems with it for a while.What should I do?
To 1 account
I have 2 vr connected to one account. how do I take one vr off to make it's own account
Multiple quest 2 issues. Please help.
1- For the last few days my headset (NOT my controllers) has been unable to connect to my controllers. It's had a popup that's said "is not responding" (it doesn't tell me what app, just that it isn't responding) with a icon that I can't identify.2- ...
Education Discount problem
Hi, i try to buy a Quest 3s, and use education discount. Unfortunetly nothing work. Link from bottom of meta quest site, link from meta for education, support contact.Anyone can give mi advice?
Supernatural Subscription not added to account
I recently purchased a Meta Quest 3 with the annual Supernatural Subscription bundle. I used the redeem subscription option in the Meta store and downloaded the Supernatural app. When I entered the Supernatural app the app didn't recognize my subscri...
Can’t access authenticator app to log in
I got logged out of my parent account and can no longer access the authenticator app in order to use 2 factor authentication to log in. How can I disable 2 factor authentication?
I forgot my email
Hey so 5 months ago I put the wrong age (2011) and now it tells me that I need to log into my meta account for a code but I broke my phone so I don't have a meta account anymore. I forgot my email linked to my account and now I can't get it back, if ...
Resolved! Visa payment method declined
Hey my oculus quest 2 won’t accept my Visa card for any games it’s worked in the past but now it won’t accept it can someone please help me. I’m
Can't get $30 referral
Hi, I recently (just 3 days ago) got Quest 3 and I tried to use my friends referral code but the website just gave this"This page isn't available right nowThis may be because of a technical error that we're working to get fixed. Try reloading this pa...
Hacked instagram account
Hi, Someone has changed my email for my instgram account and password.I am not longer able to log in. Although the account is still connected to my facebook account. It just says the instagram account is locked. When I click the link sent to my email...
App removal doesn't work
Hi, I'm using Quest 3 with v72 which I share with my wife. My account is secondary and hers is primary. For some reason, I can remove an app on the secondary account but not on the primary.Whenever I remove or hide anything on the secondary account t...
