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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 97838 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

My touch sensor won't connect

HiI have issues with my touch sensor that won't be accepted. In setup the "wheel just keeps spinning". No matter how I switch the ports around it will not accept it. I may have happened after an update.I have tried to repair. Uninstall/install but no...

ockley by Honored Guest
  • 192 Views
  • 0 replies
  • 0 kudos

Sound Card

Everytime I turn on the Oculus it plays through the system soundcard. I have to bring up the control panel to switch to the Rift Audio. What am I missing?

jasonhc73 by Honored Guest
  • 444 Views
  • 1 replies
  • 0 kudos

A (Simple) Question about Sensor setup

Let's say someone has a 2 or more sensor setup. When you setup the sensors, in the Oculus software, you come at some point to the screen where you move and position the sensors "so they match your sensor position" in your room. I am sure you know wha...

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flexy123 by Superstar
  • 261 Views
  • 0 replies
  • 0 kudos

Oculus client and Oculus installer not starting.

My oculus client just stopped working( after installing and playing with it normally for 1 month), everytime I tried opening the client the logo would flash in a black background and then it would just stay black and not do anything, I uninstalled th...

Help, oculus employee scamming me

I honestly believe a oculus employee is trying to rip me off, or steal my identity.A support individual named "Benjamin (Oculus Support) "In december I ordered a touch, and sensor.1) Benjamin suspended my order for a sensor, and touch2) Benjamin requ...

Unable to update firmware on headset

Having issues with my headset - I hadn't used it for a while and had to reinstall the software, but now can't get the headset to work properly.I go to the Oculus app and it tells me I need a firmware update, when I go to do the update it fails and th...

Can't get headset to turn on

Just bought a brand new pc that's "VR" ready. Picked up the rift at the same time. This has the gtx 1070 and I passed all the checkmarks for the compatability tool. I have never got past the setup window for the "green lines" and have forced close th...

ausdev561 by Honored Guest
  • 4162 Views
  • 11 replies
  • 0 kudos

I feel like there is an easy fix...

I tried to download Robo Recall, but it said i needed 10 gigabytes. I deleted enough stuff to get 20 gb, but it still says I need 10!What is happening, and how do I fix it?Thank you,Oliver

Oculus Headset doesn't work.

Hi.My Oculus Rift headset doesn't work. There's no image and and the little light inside stays orange.The setup went fine and everything is connected.

Bennyvx78 by Honored Guest
  • 497 Views
  • 3 replies
  • 0 kudos

Free touch games with touch controllers

I set mine up a couple of weeks ago and the games are still showing full price on my account so I thought that it must be because I got the touch controllers as part of the hardware development program but I have seen a few people online have trouble...

tcla75 by Honored Guest
  • 426 Views
  • 1 replies
  • 0 kudos

Detecting sensor but not headset

I'm stuck on the "Connect your Rift Headset and Oculus Sensor" screen:Both the sensor and HMD are plugged into the USB3 ports, and the HMD is plugged into the HDMI port of my 970.It seems to be detecting the sensor just fine, but the headset won't de...

Kanhir by Honored Guest
  • 2403 Views
  • 11 replies
  • 0 kudos

Rift DK2 issue

What are the correct files I need to run the DK2 on the Asus oculusrift ready tower with the GTX 970? I thought it was an issue w my video card but after sending to Asus and getting a new video card it still does the same thing. It constantly goes in...

"your post will be seen once it is approved"

For some reason, whenever I try to post some code (9 line bat file), I keep getting a "your post will be seen once it is approved" message (and it never gets approved). If I post only 1 line, the post goes through. I tried editing the post to add mor...

TickTock by Heroic Explorer
  • 910 Views
  • 12 replies
  • 0 kudos

Where has my thread gone?

Hi there, I wrote a thread earlier on, maybe an hour ago now and it said waiting for approval...why do our threads need approval now and when will my thread be posted?Thanks in advance.

Store credit?

Since I purchased a third sensor two weeks ago should I not be entitled to some credit back since your now dropping that price?

XlordB by Adventurer
  • 793 Views
  • 5 replies
  • 0 kudos

Can i get the credit?

I bought my rift about a month ago from best buy with the controllers. I haven't received an email saying I got credit. Can i not get the credit because I bought it from best buy?

Palidos by Honored Guest
  • 1239 Views
  • 9 replies
  • 0 kudos

Installer Broken

Hi all,I have just had to build a new Dev PC, Tried to install my DK2, the installer runs fine until the USB and HDMI checks.The sensor USB is green lit, the other two just circle.I have tried different USB Ports 2.0 and 3.0 no joy.The cables all see...

Bad-Yeti by Honored Guest
  • 310 Views
  • 1 replies
  • 0 kudos

Black screen?

I bought some extension cables and only getting black screen, light is white and I can hear the audio but not visual feed. Take away the hdmi extension cable it works fine. https://www.amazon.com/gp/product/B00GBBSZFE/ref=oh_aui_detailpage_o03_s00?ie...

J3han by Honored Guest
  • 456 Views
  • 2 replies
  • 0 kudos

360 Camera Recommendations Please

What have you actually used that works with the Rift reliably and looks acceptable?I have read much about what is about to come about and what should work so i would very much like to hear from those who have been through the process themselves. I wa...

Sambista by Honored Guest
  • 474 Views
  • 1 replies
  • 0 kudos

Opening sketchfab meshes in oculus on the web

I am trying to view sketchfab with oculus on the web. I am following the instructions listed here:https://help.sketchfab.com/hc/en-us/articles/204777439?utm_source=website&utm_campaign=vr_page#desktop-webvrUsing firefox nightly, when I hit the "view ...

Gear VR Volume Keys Detected as Swipe Input?

I seem to have run into an issue where my code for detecting swipe input is being triggered by the Gear VR's built-in volume buttons. I am using DPadUp and DPadDown as described in the documentation but this seems to detect both the swipe input AND v...

heshankk by Honored Guest
  • 280 Views
  • 0 replies
  • 0 kudos
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