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Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
  • 2909 Views
  • 69 replies
  • 4 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! google earth vr with onboard cpu/gpu/apu?

Hi i got a question about google earth vr.Will google earth work by connecting metaquest 2 to desktop pc containingOnboard cpu/gpu(apu). Withought having GPU card ( connected to mainboard). ( which is not onboard)Because have seen some intel / AMD CP...

Help

I have split parents and I am unable to bring my phone to my dad's he's not supposed to know I have a phone so he gave me a meta quest for Christmas and I l logged in through his info since I couldn't log in with my stuff cause I can't bring my phone...

Quest 2 right controller weak vibration

After taking my headset out to a friend showing it to them and even letting them use it they had an accident with the right controller, no biggie, accidents like that happen all the time with this device, so I don’t think much of it, I did take note ...

Not Received My Meta 3 or Refund

I ordered my Meta Quest 3 on the 08/12/23 in time for Christmas.On the 19/12/23 I recevied 2x emails from Meta. The first saying they attempted a delivery and it failed (it never happened by the way), and that a refund would be made within 5-7 days.T...

Can't change my account age

I accidently incorrectly set my age which now limits what I am able to access. I've attempted change my account age through this website https://auth.meta.com/language yet it takes me to an Instagram account age change page(I am unsure if this should...

Resolved! Turn off Keyboard pop up in VR Desktop

When I am using the VR Desktop to play non VR games in the theater screen, I continually get a Keyboard Pop Up asking me to either Pin or minimize the keyboard. Either option just makes the Keyboard pop up go away and does not do anything. It opens e...

Preorder won’t download?

I recently purchased five nights at Freddy’s 2. It says preordered. Even though the game was released almost 2 weeks ago. How can I get it to download?

Vedo le lettere sfocate con Meta Quest 3

Ho da qualche giorno il Meta Quest 3 ma pur regolando le lenti vedo le lettere molto sfocate e faccio fatica anche a leggere le descrizioni o le lettere singole.E' un problema noto e risolvibile?Dipende dalla mia regolazione non perfetta anche se ho ...

Quest 3 Issue during setup

Does anyone know how to solve the following issue:During setup, I'm asked to press the meta button to load the universal menu, but nothing happens and now I'm stuck at this point of the setup. Any ideas will be greatly appreciated.Thanks.

Meta Quest 3 isn’t very good

Upon creating an account for my son it got banned on Christmas Day as I had put him in as 2003 instead of 2013 when I went to change it. Further to creating a new account and factory resetting the system I made a supervisor account that I linked my s...

Mcaff83 by Explorer
  • 296 Views
  • 7 replies
  • 0 kudos

Email forgotten

I forget my email I put in for my new acc this is my old acc and I don’t wanna just abandon my new account bc I have so much games is there a way to fix this?

Unhappy with the quality control issues of the meta quest 3

Basically, I've bought and returned two headsets. I understand there is the logistics where the goal is not to have a product shortage in the holiday season. Part of that is letting some less than perfect units out into the wild and letting the custo...

Where is Space Sense on Quest 3 ?

With Quest 2, Space Sense was a must-have for me. Being really aware of my surroundings, not only the limits, was something that I used constantly. Right now with Quest 3, it is no where to be seen. When searching through settings, it is found, but n...

Mayplay56 by Honored Guest
  • 1498 Views
  • 7 replies
  • 1 kudos

Resolved! Horizon Workrooms Problem

. As you can see from the images attached, the horizon workrooms menus cover my keyboard and I can't finds a way to move or hide these **bleep** things. Could you do us all a favor and force your engineers to actually use your software for a week or ...

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Resolved! Unable to progress in Asgard wrath 2

@MetaQuestSupport please help, I accidently went in the big turtle god before meeting thoth which meant when I was actually meant to got to the guy it was already done which doesn't allow me to progress further. Is there any way this can be fixed or ...

Danndares by Honored Guest
  • 416 Views
  • 1 replies
  • 0 kudos

Resolved! Graphics card is incompatible with rift system

I have a MX550 I got a new pc not tot long ago. I was able to get steam vr to run for a bit, I was using steam link and my wife isn't good enough for it but I was able to get it running. I hope I can get this fixed bc I bought a $40 game and found th...

Resolved! Airlink Not Connecting Quest 3

Hello, I have recently been trying to connect my quest 3 to my computer via airlink, and have been unsuccessful. Every time I try to connect, everything on the computer works fine, but the quest simply will not show it. I have tried changing firewall...

Quest 2 fan rattling sound.

My Oculus Quest 2 hasn't been used for over a month now and out of the blue, the fan sounded like it was hitting something. I tried everything i could without disassemblying the headset itself, but it didn't work for me.Please help.

lastunio by Honored Guest
  • 130 Views
  • 1 replies
  • 0 kudos

Resolved! Loaded app that won’t work

Hi all. Just got quest 3! Put supernatural work out on headset ! It won’t allow me to sign in! if I uninstall and reinstall would this help ?? Supernatural CS says it’s a tech issue on there end!!Any help would help! It’s so exciting to be on this vr...

SpicyP25 by Honored Guest
  • 118 Views
  • 1 replies
  • 0 kudos

Resolved! STOP ASKING TO SETUP CONTROLLERS

is there ANY WAY to get rid of this nag screen?The only games I play in VR are racing and flight sims, I do not use the controllers and I do not stand up or move around.yet every time I start any game... I get kicked out and have to click "skip contr...

Broken left Controller

I think it was in late November, when I found out when my controller broke. The day before when I played on it, it was working perfectly fine. My parents say I broke it from running into wall, and doors. I think it was because some of my sweat got in...

Ziylen by Honored Guest
  • 125 Views
  • 2 replies
  • 0 kudos
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