Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.
Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...
As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
i have read alot of oculus users complaints in the forums and im also having the same issue as them as in not getting my replacemet all oculus sent back to me were my controllers and they were sent back in a bad state all scratched up covered in mark...
Hi everybody , at first i had connected to my oculus app on pc with AIR LINK and then with Cable Link , it was working since my device removed and then i could not see any ENABLE LINK POP-UP or connect with AIR LINK , it seems oculus home app ( on pc...
I just bought an Oculus Quest 2, and the only thing I’ve been able to do is connect it to the internet. Now, it’s having me pair it to my oculus app with a 5 digit code, but my phone won’t pair because it says the oculus needs a software update…but I...
Hey ive just got my brand new Quest Pro and when i use my link cable (offical meta/oculus) it seems when i load into the vertual world the lower display is grey and i can see black pixels. It gets even worse when i load up PCVR games the grey turns t...
Hi I bought the Quest 2. In the years before I was a proud owner of the Rift and I was totally happy. But since I bought the Oculus Quest 2 - everything **bleep**ed up. First: I bought the Quest 2 , connected everything (link cable original oculus) ,...
I tried this on the website AND on the mobile meta quest app, in both cases it says there has been a unknown error and i cannot upload the image. I tried a different format and a different image all together and it will not work. I noticed that since...
Hello everyone. First time posting to these forums. I am not new to VR, and have previously built a 26 station VR lab for classroom use. That version 1.0 VR classroom used Valve Index headsets. Well, we’re moving into a new building and I’m building ...
To whom this may concern, On the 18 of October I send my left controller (ticket 5935453) for replacement and wwas told by email that it will take 3 to 4 days for replacemtn to arrive. Now 20 days has gone by and still no controller. Everytime I am h...
Whenever I try to install a game, specifically Eleven Table Tennis it says 'Sorry we couldn't install (Game). Visit Oculus Support to get help." Any fix?
I had an Elite Strap which developed the now-familiar fault, i.e. it spontaneously snapped. I sent it to Meta Returns who told me that it would take 3-5 business days to send a replacement.... That was 3 weeks ago. Each time I email to ask what's hap...
Hi all. I've just bougt Oculus quest 2 pre owned. All was working fine but I have "factory reset" to cancel all pre owner data and accout. After reboot, the software asked to download the last firmware version then, after reboot I have the setup scre...
So I've been playing Sniper Elite VR and last night after I closed it, it said 'syncing.' Okay. This morning, it still said that. Fast forward to afternoon today and it *still* said that. I wanted to play it some more, so I tried uninstalling it in o...
This setting doesn't seem to work. I connected my headset, set this to 'on' and restarted the headset. After restart I plugged it in and the setting seems saved. However as soon as I take off the headset, it just immediately goes to sleep instead of ...
Just got a new quest 2, started setup, paired, got a new update. But its not at all updating.. Its been 4 hours.. Still at 0% .
Randomly while playing a game on my quest 2, the right controller randomly started inputting the home/oculus button even though i wasnt pressing it, then when i exited the game, it was still happening but this time worse because now it was happening ...
I am hoping that the developers will see this message and consider re-enabling ethernet-to-usb. I am a competitive VR gamer and I have a disadvantage in terms of ping jitter when playing against pcvr players. The usb-to-ethernet driver was removed in...
Hi ,i have a problem regarding referral coupons. It turns out that several people have used my referral link but only a few have let me redeem the coupon. The rest is with the process bar halfway, does anyone know why? I await an answer, thank you.
I use my Oculus Quest for 3D VR architectural rendering presentations. This is the third Oculus headset I've purchased. The first Oculus Rift was great, but it was a pain to setup at a client's house and the wires were cumbersome. The Oculus Go was t...
Bonjour, J’ai parrainé 2 de mes amis à l’achat de Quest2 et je n’ai rien reçu pour ces parrainage.
Hello. I bought the game Luckys Tale, but it does not launch right.it opens up and then, when you want to play, it goes all black and only can hear the music, but not see any thing. anybody knows what can I do? thank you
My controller will turn on and connect and show its connected but when i go into a game like gorilla tag i can press buttons but when i move my arm nothing happens.
HI AllI am having issues when adding people on oculus software. so I look up people i have found, and when I go to add them as friends on oculus software, i get nothing and it wont let me send them a friend request. I've tried it on the vr headset it...
Hello, My left controller is experiencing lots of drift. I have reviewed all the posts here and tired everything, removing batteries, re-calibrating the device, factory reset. Nothing has made any difference in the amount of drift in the controller. ...
I have tried all of the suggestions regarding using hand tracking (room light, cameras clean, etc.) on my new Quest Pro. I use Workroom and am told that my avatar isn't moving either (no eye tracking, etc.). I recalibrated eye movement which seemed t...
As I tried to log in on my pc to play a game that is not on the oculus quest 2 I put in my email and password but it said I didn't get them correct if you could help me by telling my password that would be great. I also can't log in from Facebook as ...
I have tried to update the headset and now I can't even get the headset working. Where do i go from here? This expensive purchase is useless right now.
This morning I noticed an issue where I cant seem to properly use trigger to click in beat saber, it works fine outside of beat saber. Picture above is me clicking trigger with both hands. The left hand index finger seems to be touching with the thum...
Hello I’ve been trying to buy BONELAB for awhile now but it keeps saying “We’re having trouble completing your request try again” and I’m trying again but it won’t work! Someone please help
I already have one occlusion connected to my phone can I sinc another occlusion to the same phone and account?
Hi,I had purchased the Oculus Quest 2 and bought a game through my oculus iphone app. At another point I had purchased another game BUT through the Oculus pc store. For some reason, between both my iphone and pc library, it doesnt show my overall pur...
