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Known Issue: Closing Steam VR crashes Dash
Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Known Issue - V65 - V67 USB-C Debris/Water Warning
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
REINSTALL MY OCULUS SOFTWARE CLIENT :HRESULT:0x80070005 (E_ACCESSDENIED)
Check my log and get some error:1[Error] [2016/7/20 15:52:10] Uncaught exception!System.UnauthorizedAccessException: HRESULT:0x80070005 (E_ACCESSDENIED) IWshRuntimeLibrary.IWshShortcut.Save() Dawn.Setup.InstallShortcutsStep.Shortcut.Create() Dawn.Set...
Sound on AVI
When i playing movies with avi format i cant hear the sound, but videos i have with mp4 format the sound playing correctly.
Resolved! Suddenly I only have sound in the left ear?
Not sure when it happened. I think it was after the firmware update that installed yesterday. Now I only have sound in the left speaker in the headset. Tried restarting windows, tried unplugging the headset, tried fiddling with the audio in Windows. ...
Dead Rift and No Support!
OK, I have had no further responses to my request for help. My ticket request (#234061) is being ignored or something since last Thursday. Why is that?@cybereality Can you help?My Rift worked great for a few days. I put my Rift down one night and the...
i think you should not use your oculus rift in day light eviroment
Quote:Marlo (Oculus Support) Jul 18, 3:57 PM PDT Hi Jimmy,I'm very sorry for the delay in getting back to you.This issue was escalated, and we are a bit swamped at the moment.After examining the picture you have sent us, the discolored pixels in ques...
Cut off initial delay tactics.
To by pass the support delay tactics you need to provide this information upfront.a Picture or video of the issue and the following informationYou are on the latest version of the Oculus runtime, version 1.6.0The serial number of your Rift unit - loc...
How Is The Return Policy
So I'm thinking about buying Oculus Rifts, I wanted to know how the return policy is just in-case there are any issues.
Hardware problem found, support goes silent
On the day of receiving my CV1, I discovered a problem with my unit. 2 days later I sent a photo of it to support.Support were very quick in responding to me, when it was during the problem diagnosis. But now that I've revealed an actual hardware pro...
Android Studio + ovr_sdk_mobile_1.0.3: Samples not running
So I am trying to run the samples as described here: https://developer.oculus.com/documentation/mobilesdk/latest/concepts/mobile-studio-basics/I've followed the setup of jdk and ndk here: https://developer.oculus.com/documentation/mobilesdk/latest/co...
MY DK2 SAYS READY, DEMO WORKS BUT NO GAME WORKS HELP !!!!
Hi,MY DK2 SAYS READY, DEMO WORKS BUT NO GAME WORKS. I use windows 10 and runtime 8.0. It says \system32\OVRDisplay64.dll not found in the About menu and I have no idea how to solve this. Can someone help please .Thanks in advance.Lionel
CV1 Right Eye Display DOA
Anyone else get a CV1 with a display issue? Only my left screen works, tried reseating cables from the computer and Rift, all firmware is updated, latest drivers. The right screen does seem to display an image, but it is like 1% of the brightness and...
oculus, please clarify on facial interface that we were promised
long story short, I love my oculus. But I can't have them on for more than an hour cause it physically hurts my head.My head DOES NOT fit the current facial interface for oculus. My face is too wide and i can see gaps from under my nose when I put th...
Problem starting applications
I've had the Oculus Rift for a couple of weeks now. I am using Windows 7 with an nvidia GTX 980 Ti. Everything is working fine except most of the applications I download from the Oculus store just do not start. The Oculus dream deck does not start (a...
Rift CPU usage and image clarity question
Hi all, I am new here and recently got my new Rift CV1. I hoping someone can help with a couple of questions I have.First... How sharp can I expect the image clarity to be from the headset? I have the headset fitting correctly and set the IPD set to ...
(Help Please) Is My Computer Powerful Enough
So I have a Dell Inspiron computer and I'm looking into purchasing Oculus Rifts. My computer has a AMD Radeon R9 360 graphics card. I wanted to know if this is powerful enough since I did the computer check and its says it isn't but, I checked the Oc...
I'm having an extremely difficult time
Hey,Please bear with me, i'm incredibly frustrated - i've spent two weeks working up to my first proper experience with VR.I'm up to what i hope to be the final stage - i'm attempting to install Elite:Dangerous so i may finally experience it in VR, d...
Oculus Support have dropped the ball
What the hell is going on over there in california, my ticket has been open for a month, last reply was two weeks ago saying they are still working on it...... but there's nothing to work on. The package was lost by UPS, end of story send me a new on...
[Question] Did an RMA, got "Held in warehouse" on my shipped unit.
Howdy. Does anyone know what "Held in Warehouse" means? UPS did not know either when I contacted their UPS-support (Which I found very strange)..My RMA unit that I sent to Oculus had that status for over a week, and Oculus support is a little difficu...
Oculus Sensor not Detected!!! NOT 5HOUR of USE!!!
Hi guys!!Will now it all starts for me!! Not 5 Hours into using the Rift and the sensor has stopped working. Fresh install of Windows 7 64bit and Windows 10 64bit and nothing!! Tried every USB3 and USB2 ports. Took everything that was USB 2 and 3 and...
Chronos locked to 60fps?
Hi,I'm new to VR, so please excuse any stupidity from my side.I booted up some games today when I received my Rift, and Lucky performs well maxed out in 90 fps. But Adrift seems to be locked to 45fps no matter what, and Chronos is locked to 60fps (wh...
Left side display on my two month old Rift has broken.
Received my Rift 5/23, and having seen some of the issues people have reported here was thrilled to receive a perfect unit. Over the weekend I went to set up Assetto Corsa so that a friend could compare it to his previous experience with my DK2 only ...
Chronos launches to black screen - requires PC reboot
I bought Chronos and have not been bale to get the game to launch. After attempting to launch the game from oculus, the window fires up in full screen but is just black. There is some hard drive activity and then nothing... Just a black screen and an...
In the last two weeks my GTX 980ti freezes after a few minutes of game play
In the last two weeks my GTX 980 ti freezes after a few minutes of game play. I can still hear the audio, some times its stalls and loops. I get a black screen on both headset and my monitor. Sometime the monitor will have the message "input not supp...
Device could not be opened (MSI HAWK 270X)
Hello, my MSI HAWK should run with the Rift, but I have a problem with the HDMI Port and tried different adapters (DisplayPort and DVI). The HDMI port can't plug and play, tested with 2 monitors.At the end of the setup, i can't see the any green line...
Resolved! Diagonal lines
Is it correct, that i see diagonal lines, when wearing the CV1 ?? In every app, even in "home" ???I am wondering, because i expected to see horizontal or vertical lines (Matrix),but no: the are diagonal !!! ???
Manually installation 1.3
And again about drivrs/software online installer v1.3. After start OculusSetup.exe It can't normaly download (because my ISP is throttling p2p) and automaticaly install all of components of drivrs/software v 1.3. (I always have "Check Connection" mes...
Possible rift overheat or another problem?
My Rift CV1. This did start happening just after last firmware "upgrade" After using the rift for like 10 minutes the screen starts to blink on an off. If i take the unit off me and leave the oculus software open the white light will flicker back and...
Side by side
I'm using the Whirlgig player, and certain VR videos are playing side by side and I am seeing double through the rift. Are there certain settings I need to change to see the video in full screen?
Best Buy Observations - FYI to Support and sales
I just bought my CV1 at best buy yesterday. Very happy to have a nice looking and smelling box. Just wanted to mention that Oculus might be missing sales because US Best Buys show that CV1 is not available for pickup at any stores when it actually is...
Terrible aliasing after last firm update
Just updated to the firmware 708 and now I have terrible aliasing.First noted in the Oculus Home room, then on Farlands. It's not the light and normal aliasing, it's a heavy one. I also noticed that the aliasing only appears when I look straight head...
