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Known Issue: Closing Steam VR crashes Dash
Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Known Issue - V65 - V67 USB-C Debris/Water Warning
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Oculus Home Error 1971003
Oculus Home doesn't start anymore and comes up with the following Error:This never happened before. Yes I'm connected to the Internet, yes I also tried turning off the firewall and I also tried turning it off and on again After clicking ok, the Ocul...
Disconnect when not in use?
Hi,shot question:When i use my computer without the rift for longer times (for playing games or working), do i have to unplug the rift-cables?Is this better or is it no problem to keep the cables connected?Thanks!Joey
Oculus charged me over an order but aren't giving me any updates over delivery - or a refund
Hi,I haven't been receiving any concrete updates over an order of mine. I place an order for the CV1 about 6 months back. I was notified in June that the Rift would be delivered sometime soon. It did get delivered but to the wrong address and UPS ret...
long answer time
Hi all, is it normal to wait more than a week for an answer from oculus team? We are developer as often we need quick answers to fix our product. Is it only me? What's your medium answer time from support?regards.
deluso
Sono un po deluso del Servizio Clienti speravo in Una risposta tempestiva e in Una Soluzione, invece mi Stanno ignorando da Una settimana! ho un Difetto di fabbrica sul mio visore Cv1 riscontrato il primo giorno di utilizzo e dovrei Aver diritto alla...
Error when installing Rift, GPU problem.
When installing the Rift, I get an error "Graphics card not found, we're having trouble detecting your display adapter"I have GeForce 920M... YES I know it doe not meet the recommended specs but I read the Rift will still work, just not to the best o...
Oculus Setup not working on Windows 10
I'm trying to install the Oculus drivers / setup on my Windows 10 machine, and it doesn't detect the Headset HDMI and also not the Headset USB, and Sensor USB is wrongly deteced as being plugged into a USB 2.0 port although it is connected to a USB 3...
maybe a temporary cure for HDMI disconnects
Hi, what I have done is pull the HDMI cable through the loop which is attached to the headset so that there is a little play between loop and faceplate, then wrapped insulating tape around cable, enough so that cable cannot go back through loop, I ha...
Getting updates for units undergoing RMA.
After two weeks of waiting I finally got a returns label for my Rift and sent it off the next day. I tracked it via the UPS site and it arrived back in the Netherlands last Friday 8th July. It's now a week later and I've still not heard anything sinc...
After the upgrade - now I get disconnected messages popping up
Three times is 15 minutes I had the Windows 10 USB sound and Oculus Home popped up - each time the error was cleared before I got near it - But it was while I was playing Elite Dangerous and I still don't know a method of going back to Elite without ...
Stuck at Adjust Your Lenses
I've read a few posts about people getting stuck at this point. I've contacted Oculus and currently waiting for a reply back for the second time after confirming everything they've asked. I even sent back a second reply with a log I ran figuring that...
Anyone tried getting a refund for a faulty unit ?
Got my Rift 11th July, right screen not working (doesn't come on at all - not even faintly). Raise a ticket, had a flurry of replies (check the cable, what's your setup) then "thanks for the info - give us some time to look into it". I'm pretty confi...
Woofbert VR Not Starting After Update
Installed update on 14/07/2016 now when i click on it to start the splashscreen shows in Oculus Home then it takes me back to Oculus Home "homepage".
Is it possible to view the image from the sensor?
Is it possible to view the image from the sensor, e.g. see what the sensor sees? I don´t have a camera here, which can see the infrared dots on the Rift. Would like to check, if every dot is there, because I have head tracking issues especially when ...
Can't use XBOX One controller in some games, can't get past start screen
I reloaded Windows and since then when I try to play Rift exclusive games I can't get past the start screens of the games, it's like the XBOX One controller is being ignored - yet it works in the Rift home, it works to select the game and the XBOX ho...
Is there anyway to change the resolution?
When you start a game it displays it on the rift AND your monitor. Now I have 3 3440x1440 monitors its displaying across. 10320x1440. I'm taking that will affect the performance? Or is it just stretching the Oculus resolution across all the screens?
Set Path of Game-Installation not possible?
Hi,i installed Oculus Home on c:\programm files\oculusWhen i download a game now, it is stored allso on c:Isn't it possible to have Oculus Home installed on c:\ and store the Games on an other drive (d:\ for example)?Thanks!Joey
Blurry text in home screen,fine in games?
Hi all as the thread title suggests i seem to have a decent and crisp experience in games but very blurred and muddled experience in home screen.I have tried everything to remedy this incliding refocusing the fift on my face,the ipd slider,cleaning l...
Can't Detect Sensor (Bad Tracking Unit)?
Just got my Rift in today and i hooked everything up and ran the setup. It is finding the Headset USB and HDMI but it fails to find the Sensor USB. I have tried 4 different USB 3.0 Ports (i had to unhook printer, UPS, Etc) and it still wont detect.I ...
Rift Sensor randomly disconnecting and immediately reconnecting
I have been having a strange issue with my Rift Sensor since I set it up this morning. It seems to work fine while I am using it to play a game but then when I am not using it, the Rift Sensor will randomly disconnect and reconnect immediately afterw...
Using the oculus in a corporate environment (Setup issues) - Need firewall exceptions to..?
Needing to know what exceptions to make in the firewall as oculus setup "can't connect" and it doesn't provide any more info to what it's either:-trying to download-trying to access (www or IP)-ports that may need to be availableNeeding to test this ...
Cannot sign in to Oculus forums on Chrome
I'm writing this post browsing with Firefox, because on Chrome I haven't been able to log on to forums.oculus.com for months. When I click the Sign In link, I end up in a stripepd HTML page that looks like this:Already tried disabling my ad / trackin...
Resolved! How do you position your camera?
In the dk2 days I always kept the camera high, for instance on a camera tripod, mostly for cockpit experiences.With the Rift now, I find that the floor value isn't always right, in some experiences. For instance, destinations and dreamdeck seems to r...
Resolved! Im thinking of getting the latest rift. Will it work on windows 10?
We have the DK2 at work and it wont work on windows 10. Will the new oculus work on windows 10?
nvidia driver crashing
my nvidia driver constantly crashes since i installed the rift software... basically every time i switch from a maximized flash to another window and back it crashes... it also crashes randomly when running programs or even just sitting there. any id...
CREDIT CARD UNTIE
I need , untie my credit card , how I can do this procedure ?. Thank you.
help needed
could someone help me with oculus logGatherer please, I am getting no help with emails, I have 2 files sitting unopened on my desktop 1 zipped file and 1 other, I was told how to get them onto the desktop but not what I am meant to do with them, they...
Customer Support - 1 Week response time?
Waited for 3 months, got a defective unit, contacted customer support, 1 week since the last reply from oculus.Are we waiting until the warrenty falls off ?But hey on the other hand ppl are getting their rift orders processed in 1 day now it seems.
This Lens Flare/Glare Issue Is INSANE
So I've owned a DK2 since May 2015. Been playing games for quite some time and have even used it for the past month. I've been in the home screen, played a dozen games/experiences, and never quite experienced anything even remotely close to this. The...
Oculus Release Channel
Hi I cannot find the Migrate button at App Dashboard, where can I find the option of "Migrate to Another Channel"?Thanks,Felix
