Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Well, I got the email about receiving the $50 credit for the touch controllers. I logged into to the Oculus home today. And the $50 credit is no where to be seen. I even went to store to purchase something and no $50 credit. Is there a way to check f...
Hey everyone. So Iv'e got the new Doom VR 020 Alpha up and running fine. I was playing and noticed some serious ghosting on my hands so I fired up the utility tray to monitor performance which displayed some very erratic application frame dropping! T...
Hello, I'm just wondering, I'm about to purchase the DK2 but before doing so I want to check if anyone still uses it and knows if it still works?
I haven't used my Samsung S7 Gear VR in a while...I now have to update software, but the update never downloads (no files in my downloads folder) - so I can't get past the update screen - it appears this issue started a while ago. I've tried the solu...
So my computer restarted on windows 10 with the latest update and now it seems to want to say the usb 3.0 port I've been using for the past months and a half for my sensor is all of a sudden incompatible. The Rift headset itself reports no problems o...
I've been playing E:D on the Rift CV1 for over 6 months and it looked great. I started it today and straight away I noticed that the colours were washed out. What was once black is now an unpleasant dark grey.This happens regardless of whether I run ...
Do I have to set my Sensors again if I'm going from standing to sitting down? Or do I just go into setting to re-center myself? It's just I don't always want to be stood in the middle of my room. Sometimes I'm at my computer desk in the corner of the...
I recently changed the background for steam VR from the default to the "moonscape/mountains" and suddenly I can see all kind of greyish marks/smears that seem to be embedded in the lenses, because they stay static and move along with my head movement...
Hi, I'm having some serious issues with my oculus rift. I have reinstalled the software already several times, and it always seems to work perfectly for one day and the next day it doesn't.The problem now is that the sensor doesn't track(the light is...
hi I'm new here so I hope I posted this in the right place but I got a oculus this Christmas and it was working fine but now the sensors aren't working I keep getting no sensor connected on both of them, I tried to repair it I tried unplugging them a...
Will plugging a USB 2.0 lead into a PCI USB 3.0 card make all the ports USB 2.0 instead of USB 3.0? I think I heard this happens if you have a USB hub, but I'm not sure if it happens on a Pci usb card? cheers!
Samsung s7 edge. 1. Connect the phone in the gear. 2. Screen goes black. 3. It plays the connection chime. 4. The app crashes to the home screen. I try it multiple times. I was able to get by this by disabling Bluetooth or wifi but no more. I was jus...
I dont really get it. I bought my Touch Controllers and my Rift two months ago and I wont get the 50$ refund. But when you bought your Touch Controllers within the last 30 days you get it and on top of that you could return your Touch Controllers and...
Most of us early adopters are pretty savvy (smart and technically literate). So long as the drivers say "beta" and even beyond, we should have the ability to choose from the various releases to get the best outcome.The "hide it from the user" approac...
This is a problem I've had since before 1.11. When I received my touch controllers I moved my PC into the living room as it had more space. Everything was working nice and smoothly over Christmas. After Christmas I decided that I would move the PC ba...
Yourtechnical support is embarrassing your good reputation. As much as we like your product, we don't have to put up with no product support.
Hello support members I just bought the 600$ combo , having issue with some games not starting properly. Robot recall works, ripcord works, quill works: what doesn't work is dead and buried, Rec room , oculus avatar editor doesn't load either( these ...
Trying to set up the CV1, I get past the bit with calibrating the focus fine, I can see the text and the little target/plus/thing on the screen fine, then when I get to the part when it says "setup your view", and asks me to stand up to confirm the s...
I know its pretty late in the game to purchase a DK2 at this point and its been covered a bit as to whether or not its still relevant, but I'm talking now, December 2016. I've come across a cheap one going for $250 (negotiable) locally and I'm tempte...
Need help, i'm encountering a black screen on loading Halcyon (only)... I see it loading a unity window after the hour glass and then darkness. Other apps work well... and I've tried uninstalling then reinstalling. Any suggestions? Thanks
Hi everyone, I am posting this because I was affected by the "No HDMI connection" issue and I found a fix for it that nobody else mentioned (at least to my knowledge). I followed two leads when I figured it out. First the fact that I got the error on...
Alright, I have narrowed the problems to these ones. At first, Oculus would just hard crash the whole PC. No warnings, just plain crash. Temperatures on everything were normal.After that, I disconnected ASMedia USB 3.0 hub thingie, which was recommen...
Hello guys,I've bought the Oculus Rift and although I found it great, there was something still missing so my girlfriend went out and bought the Oculus Touch (my 30th present - from Saturn in Germany). Everything is great, my only problem is this: I ...
my left oculus sensor wont connect, but my other one will. i have tried another port and tried restarting my pc. but nothing seems to work... If anyone knows how to fix this please let me know.
It goes to black after the first couple credits, then never recovers. Music keeps playing, and I've waited all the way until the music ends.Things I've tried: rebooting, uninstalling and reinstalling Halcyon, updating graphics driver, redoing Oculus ...
I already made a thread about it on the oculus reddit page but couldn't get any help that might've fixed it, so I'm asking here again. have a small problem since the last update. On the left side of my oculus glass there are 2 small yellow dots, not ...
I'm having major problems with my CV1.First of all the Display would sometimes cut out and tells me that there is no HDMI connection. This goes away after a few times of unplugging it in and out for some reason. I tested my HDMI port with external di...
I've looked all over the website and I can't find where to order the extra sensor. Surely it shouldn't be this hard to find if Oculus actually want to sell these things? Anyone know where it is because I've give up looking.
just wondering as i would just like to be sure the headset is off without worry about things in the way
So I'm getting a cracking sound coming from my left side headphone while using my rift with my gamer 2. I have the kicker running off a dedicated sound card with simvibe and stock rift headphones. I'm also using stereo mix in the sound options for th...
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