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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

98% troubleshooting 2% Flight time FRUSTRATED!!! HELP!

The sound drops, the sensor disconnects with notification "We cant find your sensor. Please connect your sensor", the virtual cockpit panel moves away when leaning forward and follows when leaning back. I remove and replace both sensor and headset US...

Anonymous by Not applicable
  • 332 Views
  • 1 replies
  • 0 kudos

New issue similar to Black screen.

So I have an issue that is similar but different to the black screen. Mine is black page. Anytime I start the oculus desktop software. it's just a black page not even a bar at the top for the exit button. I can put on my rift and the in headset app i...

oculus program

we just got this around 4 days ago and it was working fine. Then the program stopped working, told me to repair i hit repair and it removed itself from the computer. Now when i try and re-download it it tells me "cannot connect to oculus server" any ...

Where are my eye cups?

Today I received my oculus rift +touch. On a website i read about these eye cups for people like me who are nearsighted: http://oculusrift-blog.com/oculus-rift-now-suitable-for-wizards-and-librarians/539/ .i also had a look at the model nr of the hea...

Alagondar by Honored Guest
  • 860 Views
  • 3 replies
  • 0 kudos

Oculus Home Starship-In-Background audio problem.

I'm having a sound issue, it is directly related to the new starship flying over Oculus Home. The new skymap starship causes popping/stuttering in my headphones when it appears, and once it starts, that popping/stuttering affects all of my apps, and ...

No Display, and at best a flickering display

I purchased a 'VR Ready' PC and while it has all the specs, (Dual GTX 1070 Graphics card) and passes all the Oculus Spec tests it still, for the majority of times, does not show anything in the Oculus display. Occasionally it will show a display but ...

Gear vr/oculas

Hey guys was just wondering if anyone else has a a problem with there gear vr auto launch? I've seen threads talking about getting a black screen ect.. it in my case it was working great till i.went to show it to my son. Plugged in my s8+ and nothing...

Unity3D: image settings messed up

We have a special PC for testing our Unity desktop application on Oculus performance. This PC is usually not connected to the internet. Test were successful for months.Today, without having changed anything in our game, I connected the PC to the Wifi...

IEES by Honored Guest
  • 834 Views
  • 5 replies
  • 0 kudos

Windows 10 Creators Update causing "Can't reach ORS" !

Hi !Yesterday i did update Windows 10, this was the so called "Creators Update". Now i get "Can't reach Oculus Runtime Service ... Your Oculus software may be updating. Please wait a minute and try again. If the issue continues, contact Oculus Suppor...

cant get robo recall to load.

All i get is taking too long to load check app. then black screen on monitor. Unresponsive . I have to force shutdown. I have played it since it came out with zero problems. now nothing. i tried deleting odin saved game folder. still nothing. Game wi...

Sensor USB 3 problem

I have 6 USB 3.0 ports on my PC 4 are a PCIE card 2 are high up on the motherboard.I have my headset plugged into one of the 4 on the card and works fine and reports it's plugged in to a USB 3 port, the sensors refuse to work at all when plugged into...

Minecraft windows 10 edition black screen

I installed windows 10 minecraft and it runs fine in 2d. If I launch from Oculus all it get is a black screen. The most disappointing part is there are no error messages...just stuck in a black void. I am in US and have seen the copy language files s...

Finish install....

Finish install is not working for the following games:Mythos of the World AxisINVASION!The Vanishing of Ethan CarterI get the message: "Sorry, we couldn't install . Visit Oculus Support to get help."I followed the debug steps listed on the link to no...

KNP54 by Heroic Explorer
  • 835 Views
  • 4 replies
  • 0 kudos

Rift turn off my pc

Hello, and sorry my english :-). I have this issue. With the oculus home app no problem, everything works very well but when i launch an external app (Titanic Vr example or another) after 20/30 seconds my pc turn off and restart  I don't know what's...

Cinauz by Explorer
  • 945 Views
  • 6 replies
  • 0 kudos

DK2 on Windows 10 x64

I am running Windows 10 and the "Creators Update" with Oculus Run-time v1.15 and suffering...My DK2 is connected and detected fine, but opening Oculus Home doesn't trigger the DK2. Launching apps has no effect, the Oculus just stays orange lit with t...

sumo by Honored Guest
  • 502 Views
  • 0 replies
  • 0 kudos

Strange problem with black levels ("White tint?")

Hi guys,I've noticed that when in perfectly black scenes - such as the 'Void' environment in Bigscreen - the left screen of my CV1 has a sort of speckled appearance, like a bunch of tiny stars. It's sort of like all of the pixels have slightly differ...

Xbox One controller issues.

I am sick and tired of not being able to play wirelessly using Xbox One controller. From day one it connects and then disconnects at some point, no matter if I'm sitting next to it or few feet away. It didn't bother me so far because I did majority o...

I can´t choose Install-directory anymore

hi, in the past i could choose the install-directory, but the installation now failed again and again. So i downloadet the newest installer. Now i can´t choose the installation-folder of oculus anymore. Can i change the installation-path? It don´t wa...

Elite Dangerous Code

I bought Elite Dangerous from the Oculus Store and downloaded it. I launched it and it sended me to the launcher but while trying to register it ask for a code of the game. Where can I get access to this code?

Oculus suddenly stopped detecting HDMI. Help please! :(

I've used my Oculus CV1 since release with no problems. I got the touch controllers yesterday and was enjoying them last night. Today the hdmi isn't detecting. Only thing I did was download a VPN client, not a clue what the issue can be.Of course I t...

SteamVR touch and xbox controller interfering

In the steam dashboard, the touch controllers and the xbox controller seam to interfere with one another.I get this repetitive beeping like a button is being held down...it occurs roughly 5 seconds after entering the dashboard. Hitting any button on ...

elbo by Explorer
  • 270 Views
  • 0 replies
  • 0 kudos

support dont answer

hi ,my rift dont work because i see everything double, i send you screens from my view but since 52 hours now i get no answer. i cant use my 600 euro rift for 3 days now and i buy it just 3 weeks ago ,so i hope you can feel my anger about this situat...

Anonymous by Not applicable
  • 260 Views
  • 1 replies
  • 0 kudos

Up dating ?

I turned on my computer this AM, & see a command window pop up. Never saw this before, I hope it's just up dating. Been going on for an hour, when does it finish?

bobd14 by Protege
  • 571 Views
  • 4 replies
  • 0 kudos

Vector mode with Guardian ...

I'm not sure where I'm supposed to put feature requests, but I've seen a few people commenting on this and no real response from Oculus (nor a suitable workaround).It would be awesome if a "vector mode" could be added to the Guardian setup, so we can...

gtasick by Not applicable
  • 309 Views
  • 0 replies
  • 0 kudos

Oculus touch problems

I'm using latest version of oculus software for a while now, today i noticed dumbs are not working for both controllers and also i'm unable to point with right controller. Any idea or suggestion would be appreciated.Thanks

slaveyin by Honored Guest
  • 558 Views
  • 3 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

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