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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 102551 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

My XY guardian and play space shift sloved

So since I setup my 3 sensors I kept getting a shift of my play space and guardian to the right by around 1m.Reading posts I thought it may be due to having the sensors mounted to the ceiling upside down.However, after reading on the blog and underst...

hdmi pin brocken

On my rift the hdmi pin is going backwards an now my rift don`t connect to the gpu..on the picture the left upper..what can i do??rift has no hdmi connection is the error Massage on oculus home.. and the rift is going black 

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gluksi by Honored Guest
  • 1236 Views
  • 8 replies
  • 0 kudos

MANY ERRORS IN OCULUS LOG

Please see the attached log file.Its full of errors but, anyway, the rift work wellAny ideas or suggestion? its all normal and i can ignore the errorsThanks in advanceMy Spec. I7 4720, 32 gb ram, Nvidia Gtx 1080, win 10 , two rift sensor, fresh insta...

No video on rift while playing The climb

So I legitimately bought The climb game for my rift. I have the touch controller. I also have a 1080 gtx and using usb 3.0 with 6700k i7 processor water cooled. The problem is that I hear audio but could only see the "Loading" screen message until it...

How to avoid eye strain?

Been using this for a few months now but can only manage around 30 minutes before my eyes start to hurt, I can stick with it up-to an hour and then it becomes very uncomfortable. This isn't limited any one application, I've setup the Rift as best I c...

MartL82 by Honored Guest
  • 3437 Views
  • 6 replies
  • 0 kudos

AMD 8370 not up to recommended specs?

So I upgraded my Processor to an FX 8370 with a Geforce 1080 graphics card. My oculus keeps saying my computer does not meet recommended specs. How do I fix this program because I know this processor is better than an i5. Any advice? Will it slow dow...

Keronic by Honored Guest
  • 1702 Views
  • 8 replies
  • 0 kudos

Need PC pro

Anyone reading this please don't guess unless you know the answer. I wish there was an Oculus support over the phone but I the agents would probably be still as incompetent as the idiots that help you with the support ticket. Ok, so I bought the Ocul...

Anonymous by Not applicable
  • 1377 Views
  • 11 replies
  • 0 kudos

Reinstall PC, what about Oculus games?

I just had to reinstall my OS but my data drive was intact, I reinstalled Oculus but its not detected that I have my games library, how can I avoid downloading all the games again? I tried to dump them into the relevant folder but they are not detect...

Which 3m usb extension do I need for my second sensor?

I have just spent the whole morning setting up two sensors. I initially tried the two front facing setup but I wanted to test the 360 using two sensors. Unfortunately the 5m usb extension I have purchased doesn't work with the sensor. Can someone ple...

Fazz by Honored Visionary
  • 791 Views
  • 10 replies
  • 0 kudos

Problem in multiplayer

I seem to be having a problem in multiplayer games. I first thought it was Dead and Buried only, but it appears in Rec Room too. I don't know of other multiplayer games where I might test it (efficiently).Basically, when I play, characters will somet...

pygmy_owl by Honored Guest
  • 543 Views
  • 3 replies
  • 0 kudos

Oculus Video stutters

Hi everyone, I have a problem with the Oculus Video Player. All of my 360 stereoscopic Video stutter. I can't explain why.Does anybody knwo why that could be? My specs: Intel i7-6700K Octa Geforce GTX 970 16Gb Ram All of my videos are mp4 with 3840*1...

JoshWPro by Honored Guest
  • 555 Views
  • 2 replies
  • 0 kudos

How much performance improvement from video card upgrade

I just got an Oculus and thinking about upgrading my graphics card. Currently I have a GTX 760 and can play most of the games. I noticed in BigScreen Beta I can't see the movies or videos on the "big screen" very clearly... The basic games are okay s...

kqpro88 by Honored Guest
  • 940 Views
  • 9 replies
  • 0 kudos

Disappointed with Rift CV1 Compared to Gear VR

With the Huge Price Difference I really expected more in the store on the Rift, Seems to me that the Gear VR has better Apps and more to choose from, If it was not for the overheating problem I would use the Gear more often. Milk Vr is a fantastic Vi...

thekjun1 by Not applicable
  • 2731 Views
  • 24 replies
  • 0 kudos

Did I just waste about 1000 euros?

I've had a Rift for about 3 weeks now. And I've had nothing but trouble. Almost every time I play a game, it will quit in the middle of playing, with the headset going blank. The Oculus software then says the HDMI cable is not plugged in. Well, it is...

Anonymous by Not applicable
  • 3313 Views
  • 37 replies
  • 0 kudos

Runtime error

When I try to enter Oculus I get the message "Cant reach Oculus runtime service"

Anonymous by Not applicable
  • 331 Views
  • 1 replies
  • 0 kudos

"Can't Reach Oculus Runtime Service" issue

Been runnig the rift for a few weeks and today I get the "Can't Reach Oculus Runtime Service" error.I've checked the Oculus VR Runtime Service is running and it is and its set to Automatic, screen grab attached.What I have noticed is the Oculus VR Li...

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GriffVR by Honored Guest
  • 2181 Views
  • 5 replies
  • 0 kudos

No audio in blaze rush game, audio in everything else

Yes i have the music and sound levels up. I have tried uninstalling and reinstalling the game. I just bought the game as well. first time loading it up. i can hear sound in oculus home, loaded up another app, all fine.Not sure what to do.thanks,

Sathlin by Honored Guest
  • 1034 Views
  • 5 replies
  • 0 kudos

Oculus Medium, Hand Tools fly away !!

Oculus Medium, Hand Tools fly away and back again very quickly, to the point I cannot select a button to exit , save, or sculpt. It started happening on my second use. I replaced batteries, and it worked for about an hour, then it started doing the s...

krisitvon by Honored Guest
  • 359 Views
  • 1 replies
  • 0 kudos

Rift Quit working - sensor led won't come on

Hi After 3 weeks of working great my rift suddenly quit working.I uninstalled and re-installed and cannot get it through the set up process.The Sensor shows the following error message Device USB\VID_2833&PID_0211&MI_00\6&1686030b&0&0000 requires fur...

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