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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

"This app can't run on your PC"

I have recently hit some snags running Oculus. When launching I get the following error. I am on a Dell Precision 7710. It isn't an Oculus ready PC, however I have never had issues just getting it to launch in the past. So I assume that it not being ...

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tcupp by Honored Guest
  • 988 Views
  • 5 replies
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I got hacked on Elite Dangerous

I can still load the game from my computer. However, I went on line to log into Frontier with my password and email, and they don't recognize my email. I also went online to play....Then, I got hacked....my scooper to pick up minerals is out of commi...

Anonymous by Not applicable
  • 3890 Views
  • 42 replies
  • 0 kudos

Sensor setup problems

i have played 2 games where it shows the ground about mid chest on me. one is the Belko vr game. when in the game it looks like im half the size that i should be or more. both sensors are on my desk facing in my direction but not sure if they are set...

Ambrosfox by Not applicable
  • 647 Views
  • 3 replies
  • 0 kudos

Steam VR not properly working

Hi all, I got a problem with my Rift. Everything in Oculus Home runs fine, and games with Riftsupport in Steam also work well (Assetto Corsa, pCARS, Dirt Rally). But if I try to setup the roomscale in SteamVR, the program keeps telling me, there is n...

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BadDanME by Expert Protege
  • 1680 Views
  • 9 replies
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oculus sound issue

how can i disable the oculus home soundwhen i start game like the one with Lucky’s Tale or elite dangerous the oculus home sound does not shut down keeps goingplease any ideas or helpthanks in advance

Anonymous by Not applicable
  • 928 Views
  • 4 replies
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jitter in 1080 video card

HiI try to run new 1080 gtx card on my machine ( win 10 64 intel I7 4790 4Ghz 8 Gig ram ) and what a fuck a lot of jitter in any appliction I try to run .Any advice ?I run a flight simulator in max parameters and get 45 frames Doron

sonra100 by Honored Guest
  • 1141 Views
  • 8 replies
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Oculus program randomly starting

The Oculus program is starting with no reason. Start firefox. Oculus starts. Start Chrome, Oculus Starts.. Really when ever i run any executable the Oculus program starts. Sometime it also starts when the computer is sitting there idle. I have uninst...

Anonymous by Not applicable
  • 435 Views
  • 1 replies
  • 0 kudos

Cant use oculus app with certain account

When using this account on my oculus app i get a full screen message about updating the app with no way to get past it. when i uninstall the app, re-install and log in with another account everything works fine. Any ideas?Would like to keep using thi...

DonWaro by Honored Guest
  • 300 Views
  • 1 replies
  • 0 kudos

Headset Disconnects with the slightest touch of the headset.

My headset has recently begun to disconnect and reconnect. Updated to latest nividia driver and oculus software. I have reseated HDMI cable and strain reliefed it to the headset. How do you get in touch with support about replacement?

GCGVR by Honored Guest
  • 395 Views
  • 1 replies
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50 $ Store Credit ....how to use??

Oculus send me 50 dollar Store Credit , but i cannot use it! Everytime i want to pay a game he switch it to paypal and there is no chance to change it. Store Credit (50 $ available ) but it doesn´t work???Plz can someone help me....thx

DARKSAMO by Honored Guest
  • 742 Views
  • 3 replies
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So, my girl bought me eve... and not the bundle....

My girl bought me the eve valkrie game while i was at work. when I told her I wanted the bundle that was coming out.. and now i paid 60 bucks for a game when i wanted to spend the 90 and get the bundle... what do i do now? am i able to refund the gam...

Drubby by Honored Guest
  • 563 Views
  • 4 replies
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Removing old runtimes

Just got my CV1. Trying to run the setup and it stops at "Looks like you have an old version of Oculus Runtime installed. To continue, please uninstall the old version, and then restart your computer and Oculus Setup."So I uninstalled everything I co...

cloead by Honored Guest
  • 2569 Views
  • 4 replies
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looks like we cant reach the Oculus server

while trying to use the oculusSetup, after accepting terms, i get the ' cant reach oculus servers' message, ive tried for hours to fix it and looked at many forums but cannot seem to get a fix, also i am running windows 8, not sure if that effects it...

Oculus CV1 Setup Problems, Need Help!

Hi All, I bought a new rift cv1 and touch controllers. I cannot setup the rift. I am struggling for days reading forums, searching google but no luck. Finally I decided to write here for help. I am attaching my logs and wishing somebody could help. T...

asusual by Honored Guest
  • 1708 Views
  • 11 replies
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No HDMI Connection

After only 2 days of receiving my Oculus Rift & Touch bundle for my birthday, the HDMI cable had experience technical difficulties. It is securely plugged in but still no signal is being received. I have had considerations on bringing it to Best Buy ...

MerriKat by Honored Guest
  • 1093 Views
  • 1 replies
  • 0 kudos

Connection Failed.

Hello, I'm just tried to connect the DK2 with laptop, it has blue light on but with a red message "hmd powered off check hdmi connection" . Can anyone give me some help? Thanks.{ "Time": "2017-04-01_19:30:32", "SDK Version": "0.8.0.0", "Local SDK Ver...

Resolved! Can anyone tell me what does judder means? Thank U.

Sorry for my poor english. I am a developer, and recently I received a feed back from oculus store team. I am not sure I get what they means 100%, so I came to here to ask a question. Their reply is belowJudder is defined as stuttering of either the ...

vhhz by Honored Guest
  • 738 Views
  • 3 replies
  • 0 kudos

How to switch off all Oculus Software ?

Hi Folks,Sorry if this has turned up before, I did do a search through the forum and could not find my answer.As much as I love my Rift when having fun, it continues to run in the background when I'm trying to do other things and screws up some setti...

Trikky2 by Honored Guest
  • 3792 Views
  • 5 replies
  • 0 kudos

Gear VR Note 4 won't finish initial installation...

Here is a video I recorded of me attempting the installation on my completely clean wiped factory reset Note 4, with all settings/app restore options off, so all it has are the stock apps. I narrated my actions, things I've noticed and so on.(I just ...

Bad color banding, left lens, anyone else having this issue?

Left lens basically projects 8bit color banding in eve Valkyrie, videos app, and it's really the worst with elite dangerous, rendering the game totally unplayable. The right lens looks like an 8 bit banding dithered. The he biggest issue arises with ...

Anonymous by Not applicable
  • 7978 Views
  • 35 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

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