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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 108568 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

All of my apps are pitch black?

So I was playing ripcoil just fine. then whenever I go to another application I get nothing but a black screen. I can see my guardian system in the apps and even heard things..But the second I go back to the home menu or rip coil I can see everything...

Minstora by Honored Guest
  • 351 Views
  • 1 replies
  • 0 kudos

NETWORK ERROR!!!

Today I brought a brand new Samsung VR Headset and tried installing it. I Managed to start the download off but it keeps getting stuck on "app manager" and a message "Network Error" appears  been trying all day. I've factory reset my phone like 3 ti...

hazzy_786 by Honored Guest
  • 1776 Views
  • 4 replies
  • 0 kudos

Oculus Rift: Impossible to DL from the Library.

Hi there! When I try to download an app from the Library (DeoRr or Within for exemple) I have a store notification saying "Sorry, we couldn't install xxxx. Visit Oculus support to get help". I did and tried everything they recommanded (restart, reins...

Need help solving this please

So I have had an issue with onward and now bullets and more. whenever I am trying to load into a multiplyer game the Oculus Rift goes black and displays the white hourglass and never recovers ........ but ti can see the game is running fine on my com...

Has anyone got a video demonstrating Touch working properly?

This is something I'd be interested in.I'm currently suffering from tracking issues with my Touch controllers, as some others are.One of the easiest and most reliable ways for me to demonstrate these issues is to stand with my hands in front of me an...

bad service

have come to the conclusion that oculus doesn't give a crap about it's developers or anyone who purchased the dk2, didn't even have the foresight to see that even dk2 users may need parts and what not, well seeing as i'll never get my hands on a trac...

Losing my hands in VR and jerky movements

So i have been unable to play my Rift for ages now since just after V1.11 I have a 2 sensor setup, they are located left and right sides of my desk aprox four feet apart (as shown in the setup) which has always worked properly until the recent patch....

Rift CV1 massive lag with horizontal tracking

Bought my rift Oct 2016. Been perfect till 19th Feb. Switched on Pc put on the HMD and after entering the home screen immediately left to right tracking has lag of up to half a second before responding. Vertically is fine. Up or down as fast as you l...

Samsung S7 Gear VR - Network Error

Hello there.Sorry, I'm not 100% sure if this is the best place to ask this but I'm having an error when it comes to my Gear VR.Whenever I have connected my Gear VR to my Samsung S7, it asks me to install Oculus where it is followed by a 'Network Erro...

My right side headphone doesn't work when i touch the strap

My title says it all, when ever i touch the right side strap i lose sound, headset sits crooked if i don't use it. no fun to do space pirate trainer with out right side sound, or a loose head set. Anyone else having the same issue? If i take it back ...

DurzoB by Not applicable
  • 455 Views
  • 1 replies
  • 0 kudos

Konrad The Cat

Does anyone know how to start the game. I see the home screen playing music but I cant get it to do anything. Is there a video on line how to get the game started - I see some graphics saying sit here and a floating cat. I have changed the batteries ...

Subwiz123 by Honored Guest
  • 353 Views
  • 1 replies
  • 0 kudos

Displayport to HDMI converter with Oculus?

Can i use a displayport to to HDMI converter from my 980ti to use with Oculus Rift, or would that lead to any problems? My HDMI Out is already needed for one of my projectors, having to crawl with a flashlight on the floor to pull out / in the cables...

Oculus VOIP sample (Gear VR), only get sound one way

Hi,I have built and tested the VOIP demo with a friend and they can hear me; but I can't hear them. The Mic on the phone works fine and vTime, Skype and Altspace VR all work fine on the phone and the headset works fine; but with and without headphone...

AdbC99 by Explorer
  • 279 Views
  • 0 replies
  • 0 kudos

Samsung VR

I have a Samsung Note 5 and can not download the app software. Facebook app is enabled but keep getting a network error message. Has a resolution been found and I am just unable to find it? Please help, this is extremely frustrating!

CHLAMMY by Honored Guest
  • 242 Views
  • 0 replies
  • 0 kudos

Can't find headset... over and over and over

Had some family over that are debating on getting a rift or vive this christmas. After all the raving I've done about the rift, when I went to demo it to them today we couldn't do anything for more then a couple minutes before it crashed and claimed ...

Anonymous by Not applicable
  • 1203 Views
  • 9 replies
  • 0 kudos

Can't calculate tax on Oculus Home purchases

It's telling me to update my shipping and billing addresses, but I can't find anywhere in my profile to do this -- either on the website or in the Oculus Home launcher.A little help, here?-Kaffis

Kaffis by Explorer
  • 452 Views
  • 0 replies
  • 0 kudos

Only one sensor listed under devices in the Oculus software

Is it normal that only one sensor is listed under devices in the Oculus software when you have two of them installed, one for the Rift headset and one for the Touch controllers? Yet both of them are listed with status OK in Windows Device Manager.Her...

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Playing the division on virtual theater

I'd lIke to try and play the division in vr. I can get it to come up but when I hit continue (to play the game) it won't go any further. It works out of vr. Any opinions. Thanks for any advise.

inovator by Consultant
  • 457 Views
  • 3 replies
  • 0 kudos

Resolved! CV1 HDMI connection problem

My new CV1 headset cannot connect to my alienware 17 R2 laptop (Gtx 980m). I have tried restart my computer, reinstall oculus home, update my driver... I also bought a HDMI mini display port but it does not change anything. My usb connection is perfe...

KevinFan by Honored Guest
  • 1207 Views
  • 7 replies
  • 0 kudos

Finally had enough of all my tracking issues....?

Enough is enough as far as i'm concerned, i am having continual problems since the last Oculus update.- Floor is continually moving- Guardian Walls move --> THIS IS DANGEROUS- Touch controller tracking problems.When are these problems going to be res...

Anonymous by Not applicable
  • 14815 Views
  • 205 replies
  • 1 kudos

Black screen and hourglass?

So far this happens with Farlands and Decent Underground ....When I start some games, the headset starts as usual, but I get a black screen and hourglass on the Rift, while the game displays normally in a windows on the monitor.Has anyone come across...

Tovrin by Protege
  • 10064 Views
  • 14 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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