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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Cannot use Oculus Rift with GTX 1070 for some reason

Sup dudes,I recently got the Oculus Rift and a GTX 1070 so I can actually use it, however, even after a clean install of the latest drivers (390.65) whenever I try to set it up and I plug the headset in, my laptop freezes and crashes. When I run the ...

Unable to finalize right touch controller

Hi All, Apologies if this has been asked already, I was unable to find anything on the forums so far. I'm having an issue with setting up the right touch controller. It seems the system is aware of it, pairs it, but gets stuck in finalizing. It just ...

Anonymous by Not applicable
  • 764 Views
  • 2 replies
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Oculus Home 1.22 Issue with Nvidia 390.65 Drivers

I submitted this to Oculus support but wondered if anyone on the forum had any advice. I've run into an issue where Oculus Home 1.22 will refuse to run with the latest Nvidia drivers, 390.65, and will prompt you to update your drivers to 388.31. I tr...

Eggroll by Honored Guest
  • 567 Views
  • 2 replies
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oculus rift not working anymore

Something 's gone totally wrong with my rift. the image is jumping around, the orientation is ocmpletely out of what (the scene is horizontal when I look at the floor) and it has become completely unusable. Everything was working fine so it has nothi...

fabriceb by Honored Guest
  • 461 Views
  • 2 replies
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Adapter for fourth USB cable

Hi all,I just got an Alienware 17 laptop that I'm hoping will work with Oculus Rift. It has three USB 3.0 ports, but I'm wondering what to do if we ever need the fourth recommended USB port. The laptop has a Thunderbolt port and an Alienware Graphics...

Issue with Rift tracking on Motion Simulator

How come if you mount the oculus sensor in the motion rig so that the sensor moves in sync with my body (ie there is no relative motion between sensor and my head), it still shows head motion in the game? For example if I am going up a hill and the s...

sab0276 by Honored Guest
  • 532 Views
  • 1 replies
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CV1 - Lags, Stuttering, and Unusable

Background: This is the second Rift I purchased for when I have friends/family over. It's only been used 2 times and today was the third time I went to use it and discovered the issues. Never had a problem with it before but now it glitches to the po...

Kevinaki by Heroic Explorer
  • 3043 Views
  • 14 replies
  • 0 kudos

Lens adjustment issues in Rift Core 2.0 Beta ??

I've been having some issues with the green cross/lens adjustment when using Core 2.0, never had any problems in standard oculus setup. My main issue is with the horizontal lines...Not sure if anyone else is experiencing this??In the normal version o...

HDMI not being detected

The other day I fired up my rift and it said the headset hdmi is no longer detected. Anyone have a fix?

koustik by Honored Guest
  • 236 Views
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Only mouse Pointer Appears in Oculus home

Hey Guys, ive got the following problem. If i start oculus Home normally i get only a Blackscreen with a Mouse Pointer in it i found a solution (Not helpful) I need to change resolution of my desktop every time to get oculus home to work like if my r...

Sound Drop Out

I've been having a problem with the sound dropping out on my rift while watching a movie It is ok for about 45 min to an hour then the sound will stop and I have too shut down oculus home then restart and the sound comes back on, This only happens to...

Can't reach oculus runtime service - Error

Whenever i try to start my Oculus software I get the same error over and over.Can't reach oculus runtime serviceYour Oculus sofrware may be updating. Please wait a minute and try again. If the issue continues, contact Oculus Support.Now I have had th...

LadyZarla by Honored Guest
  • 2549 Views
  • 4 replies
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Poor Tracking Quality Errors

Ive never had a problem with tracking or Oculus in general but I recently did a clean install of windows and reinstalled all my games, apps and Oculus and drivers etc. While reinstalling Oculus I cant get the tracking sensors that are on 3.0 to read ...

Anonymous by Not applicable
  • 1282 Views
  • 1 replies
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oculus crash my computer

everytime since yesterday my pc crash when i start oculus, win10 do not recon the usb driver, i reinstall still crash. oculus is installed on my c: drivebeen able to reinstall this morning play few times during the day, when i restart the computer cr...

66graphx by Honored Guest
  • 4928 Views
  • 15 replies
  • 0 kudos

Oculus Support

Just wanted to give a shout out to Oculus and their support dept., Martin and Sid in particular for a quality support experience that wasn't burdensome in any way. I find myself sighing a lot when I deal with most support experiences these days, and ...

HDMI Input

Hello,I just bought a Lenovo Y900 computer. I am waiting for the Oculus to come in. I have a question, the video card is the 8GB AMD Radeon RX 480. It has 1 HDMI and 4 Display ports. If my main monitor is using the HDMI, can I use a display port to H...

Rift didn't like my second monitor !

So all was well, until I plugged in a TV as a second monitor, after that I can use the Oculus once for however long I like, mostly in X Plane 11, but when I stop using it for a few minutes and try firing it up again it works for a few seconds then sh...

why wont my headset turn on all of the sudden?

this morning my rift was running just as it always does without a problem then this afternoon when i opened the app i was told that i needed to update my graphics card. after downloading and installing the driver update my headset no longer will turn...

Best Alternate Video Output

A couple of months ago, I had some friends over to show them my oculus, but one of them ended up bending the singular hdmi port to my graphics card when he tripped. The cost to fix it is around $200 and I really don't want to spend that kind of money...

Anonymous by Not applicable
  • 365 Views
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Oculus client forcing to update my video driver

I have a laptop DEXP Atlas H105 (based on CLEVO W650SF motherboard) with external videocard (Zotac GeForce GTX1060 6G), connected via mini-PCIe device (EXP GDC 8.4). Problem is, that videocard can work with my laptop ONLY on driver version 372.70. Bu...

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