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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Hack account
Good morningMy previous Instagram account was hacked few weeks ago by this following email cnuik9371@xsqmail.com.My previous account that username is nu_marie89 won't let me recover the password because someone change it.please help recovered that cr...
Resolved! How to set up Mixed Reality
This may be a dumb question but...I can see various posts with questions about MR but nowhere on the Meta site can I see a basic guide to enabling mixed reality for a game. As an example - Ocean Rift. Can someone give some guidance please?
VR just to play job simulator and stuff like that.
Hey, i am looking for my first vr, but for this first one, i do not want anything to good, i just would like to play games like job simulator in steam and other games like that, nothing pro which models do u recomend to me?
Weird "Phantom" Controllers and Death Rays in MSFS 2024 ... How can I stop this?
I am baffled. I just switched to a Quest 3 VR setup and all is good except for this problem. I use the Logitech yoke and pedals with flight panels. When I am flying with my hands on the Logitech yoke I see “phantom” controllers where my hands would b...
refund got accepted but i never got the money
hello i refunded plastic battleground but i never got the money back
How do you set up your device when playing from a laptop?
I used to play normally several months ago, but now I tried getting back into VR and started experiencing very bad framerate and the desktop isn't visible. I have the latest drivers. Some people say "just get Virtual Desktop", but since both Steam Li...
Horizon Worlds are all empty for the last 10 days
Hello,I have been having issues with horizon worlds not putting me into sessions with other people for the last 10 days. I have tried the following to resolve with no success1. updated software2. factory reset3. changed my internet connection to a be...
My left quest pro controller is not working
Its sits on a blue light not flashing i can charge it but every time i try turning it on it sits on blue or i factory reset the controller still blue even unpairing the controller i cant even re pair it because it just sits on blue no wonder why peop...
No pairing controller - No help from Support
I have the problem that the controllers do not pair with the replaced headset!My attempts:- After being prompted to remove the tabs, wait 20min until prompted to press Y+Menu until it vibrates and goes into pairing mode.- Press X + 5x menu button- Re...
warrenty when bying a used quest 3
so im looking to buy a used quest 3 and was wondering if the warranty would transfer. so if it is tied to the first account or the device
Can't pair my Decathlon HRM-Dual heartrate monitor to my Quest 2
It works perfectly on my phone, but not my headset.What I do is that I put the HRM belt on, then go to the Quest Move app, enable the HRM setting, and go to the Bluetooth pairing menu. Here, I select my HRM-Dual, it says “Pairing” for like 2 seconds,...
Fake Horizon Account
Hello all,I hope someone can helpSomebody create a fake meta Horizon account and linked to my Instagram. I need someone to remove this account from Instagram. When I try to do it, it. sends a code to his email and mobile address that I can't obviousl...
Suspended/Banned account, not receiving emails.
I got a warning that my Facebook account would get suspended/banned for supposedly being under 13. I am 17 so sent through ID details via the online form but I still got banned on the 14th of January 2025. I have tried to follow the instructions of p...
Meta Quest 3 - App Sharing - Red Matter
Hello,I have a Meta Quest 3, and recently purchased the game Red Matter. I have a supervised profile for my son, and I see the game in his library when using his account, but when attempting to open the game, it sends an approval request, but when I ...
Sorry We Couldn't Install (App)
Every time I try to install a game from the oculus app onto my pc, it gives me the message "Sorry we couldn't install (App). I have tried uninstalling and re-installing the app, I have reinstalled windows, I have updated all my drivers, and I am also...
Account not linked
Hi,I have the same issue as graham here: https://communityforums.atmeta.com/t5/Get-Help/accounts-not-linked-properly/td-p/1011462 1,5 year ago I sold my Oculus Quest 2. I had an account linked to my facebook profile and I had few apps there like Beat...
VR Webcam
A few years ago me and some buddies were messing around on Omegle and came across a guy who was kermit in a virtual mansion with the camera angles of holding a phone. He was kermit holding the phone live with moving and everything. Does anyone know h...
Vegas infinite account
hello, when i was setting up a Vegas infinite i used an account that i didnt mean to and was hoping there would be a way i could change it to the account that i was ment to do it on. so is there a way i can or do i have to start a all new account and...
Request for Review - Account Suspension (Username: #ChAudharySAqlain7)
your #AI is Stupid #MarkZuckerburg Because Meta Ai is #Suspended wrong verified profile without any Reason Request for Review - Account Suspension (Username: #ChAudharySAqlain7) Dear Facebook Team, His already submitted live video which one you told ...
clicked new headset, wont go back to previous settings
i accidentally clicked on the option to add a new device/headset on the meta quest link app when i already have my quest 2 connected and now its stuck on the screen making me choose between different headsets. no matter what i click it wont go back t...
Meta Quest+ Blocks Game Purchases
There seems to be an issue with being on a Meta Quest+ subscription that any of the games listed in the monthly subscription are no longer available to be purchased outright. This means that during sales you miss out being able to fully purchase game...
Facebook Account Unable to login into
I've been trying to login into my Facebook account towards the end of November of 2024. I have tried every step on Facebook Help Center. I have changed my password numerous of times, but still no luck. Unable to reactivate my account. Every time I at...
Resolved! v72 Quest 3 Built-in Speaker Audio Quality Issue
I noticed a huge decline in audio quality from the built-in speakers of my Quest 3 after the v72 update (PTC Build 5047332.15120.510). The bass frequencies are completely gone, the mids sound terrible and the treble is crackly. I'm hearing this from ...
My childs account is suspended
My son got a Quest 2 last year, and we set it up with his own account (he's 12 now)However his account is now suspended. I want to make his existing account a child account, that I can manage, but there is no link/button for thisHow do I change his a...
whatsapp support
Good evening, is it normal that after 5 messages left there is no agent who responds to the message?
Can't Update Review
When I try to use the 'Update Your Review' to update my review for Pickleball, I've been getting the error, "There was a problem with this request. We're working on getting it fixed as soon as we can." for 2 weeks now.I get this error if I try someth...
Managing sharing with 2 parents and child
Good morning, We have 3 accounts on our quest 2 - 2 parents and child. We had no idea how much the configuration of accounts was going to grief us when we excitedly got our accounts ready to use the device. We have this setup:1) ME - father - admin 2...
Voice Chat Dungeons of Eternity
Hi there, new to Quest and wanted to start streaming my vr games. Well right now I'm playing Dungeons of Eternity and audio in the headset is fine like I can hear my friends but when I try to record or cast my game to the pc, my friends can't be hear...
Oculus not working
I cant play vr because when I do I boot up but my oculus just doesn’t wanna work, my library is grey except for all the original apps your meta 3 comes with, internet is connected, and I’m pissed because I’ve waited 3 whole **bleep** hours of my time...
