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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Rift Sensor not connecting

Hello, got the OR during the summer sale and am having an issue setting up the sensors (img 1).After browsing forums here and reddit, I've tried various troubleshooting methods. I've manually pointed the driver install to the VR Runtime folder, I've ...

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M0IRAI by Honored Guest
  • 1942 Views
  • 4 replies
  • 0 kudos

Oculus Setup - Install Failed - Restart Computer

Hi there,I just wanted to throw out a solution I have found when trying to install the Oculus software with Oculus setup. The error I was getting was the dreaded 'Restart Computer' error. In the log, I was getting the following:Install 'Dawn.Setup.In...

The Climb Freezes Computer on launch

Hello everyone,i have purchased Adventure pack form Oculus store and installed all games, everything works fine for me, but when im trying to start The Climb it literally frezzes my whole computer and screen on oculus gets just black, i have to force...

Nejmed by Explorer
  • 638 Views
  • 4 replies
  • 0 kudos

I'm having a issue with my order and cannot cheak on it.

After ordering the Oculus with touch controllers and 2 sensors I cannot check on the order.I ordered it as a Guest (so before I created my account) and used my facebook login.Now when I try to check on the status it said the link had expired and that...

Anonymous by Not applicable
  • 439 Views
  • 2 replies
  • 0 kudos

Oculus stuttering in SteamVR games

When im playing a game (On steamVR) the game stutters and its struggling to keep loading. I was playing Onward VR and when i get into a firefight, my game starts lagging and the SteamVR loading screen starts popping up every half a second, going back...

Cannot conclude my order...the site is broken!

Hello guys It's more than a week that I'm trying to buy the rift without success.Everytime I try to pay either via Paypal or by inserting a new credit card I only get back errors.I managed to finalize the order one time only and after a couple of da...

Rambo-84 by Honored Guest
  • 418 Views
  • 2 replies
  • 0 kudos

Support site is down. A little DK2 help would be nice.

Hi, I have just received my first true VR headset, the DK2, and have plugged it into my computer (which exceeds the min. requirements) and yet I am greeted with a display which doesn't turn on and an orange indicator light. 1st attempt: I installed a...

No display on Rift

I have just got my Oculus. I booted everything up and it detected everything fine (awaiting a new PCI-E card for more USB 3.0 ports because mine are incompatible for the sensor, but are detected fine on the headset, but the sensor is in a USB 2.0 and...

cliptags by Honored Guest
  • 1410 Views
  • 6 replies
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Headset not recognized when cable is tugged

I've only had my rift less than a week, but I started having trouble the other day when my nephew got a little excited and darted out too far and yanked the USB cable pretty hard.After that, there was no light coming from the headset, and the compute...

CDirtle by Explorer
  • 529 Views
  • 2 replies
  • 0 kudos

Left and Right Lens are not in sync.

The calibration of the vertical and horizontal bars is good, lens spacing is good, but in flight (P3D v4) the cockpit Left lens is higher than the Right lens. As a result everything is slightly askew, two throttles almost touching, ditto the control ...

j3Solo by Explorer
  • 424 Views
  • 1 replies
  • 0 kudos

Audio output only on the rift headphones

Hi there,I got the Rift some days ago and everything was fine until I played "Dead Effect 2 VR". This game need Steam VR and the sound only came through my pasive Speakers. So I opened the setup of steam vr and changed the audio to the rift headphone...

direx1974 by Honored Guest
  • 6344 Views
  • 13 replies
  • 0 kudos

Problem with Panning Audio with Home Theatre Setup

In my play space, I've got an 8 channel home theatre setup. I prefer this very much to headphones because despite "virtual surround" headphones never gave any surround effect to me.Anyway, when turning my head with the HMD, for some strange reason so...

Re-Spawned inside geometry

I've just heard captain rhodes mayday and went to find her on the other ship. Radiation fried me and I respawned but i managed to appear inside the ceiling above the pod and now i'm stuck in a small area.. for ages unless I can find a way to kill mys...

what is the current processing/shipping/devliery time?

I ordered mine on the 22nd and while I am not complaining in any way I just want to know what the average time is? My order is still on "Order," and has not processed my payment yet. I understand the sale is happening and sales have spiked, I'm just ...

HGMIV by Honored Guest
  • 1967 Views
  • 13 replies
  • 0 kudos

How to buy a board for oculus cv1

Hi, I need help.I'm from Russia. I bought glasses at the computeruniverse store. The glasses did not work for a month! The pcb card does not work. Where can I buy a card, or should I throw it in the trash?

magetra05 by Honored Guest
  • 966 Views
  • 6 replies
  • 0 kudos

smudge in centre of vision

Hi i'm new to VR and only had the oculus for a week and i noticed i have a smudge in the centre of vision , if i'm looking at home screen looking in store and reading text its more noticeable than in games but still there.I set the lens spacing looki...

SteamVRの設定非同期再投影について

SteamVRでVRゲームを楽しんでいますが思ってた以上に画面がカクツクゲームがあり(主にAssetto Corsa等レースゲームです)色々とネットで情報を探しながら設定項目を調節しているのですがSteamVRの設定の非同期再投影などのチェックを入れたり外したりしても画像にある緑バー上の非同期再投影がオンになっていません。これは仕様なのでしょうか?(表示バグなのか非同期再投影は出来ないって事でしょうか)重いレースゲームで画面上にfps表示をさせると45位で上がる時は90にはいくのですが何か他の設...

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kqbaken1 by Honored Guest
  • 2031 Views
  • 5 replies
  • 0 kudos

Resolved! New Oculus rift with existing Oculus account

So I borrowed my friend's Oculus to try it out. Set everything up on my own pc with my own account, no problem. I do believe it comes with free games, but I am only able to access "Lucky's Tale" because the other free games are associated with my fri...

Capt_Dave by Honored Guest
  • 452 Views
  • 1 replies
  • 0 kudos

Unable to install Oculus setup.

Hello, I am hoping to be a happy consumer of the oculus rift but unfortunately I am running into some trouble installing the software. I start the setup but it appears like nothing happens. No window pop ups, no notifications or warning messages. I h...

Oculus / SteamVR supersampling/pixel density oddities

I have been doing a little analysis on supersampling/pixel density, render resolutions and the interactions with supersampling in either the Oculus Debug tool, SteamVR or both.I was using the Oculhs Debug tool to both set supersampling for Oculus and...

ragesaq by Explorer
  • 2100 Views
  • 5 replies
  • 0 kudos

order issue

i bought a oculus rift on friday and i been looking at the statuse and its sunday now and for the last 3 days arrival time is TBA. i called my bank today and they have not charged me for my order??

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