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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 98375 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Jungle Dino VR. Can I have a refund please?

I just bought thsi game for 10 bucks.Seriously this game is so below any standard, it's poorly made and lacks any kind of ability to entertain the user. It's not even a valid vr experience.So I would like for you - oculus support - to refund this gam...

Gwiz84 by Heroic Explorer
  • 507 Views
  • 4 replies
  • 0 kudos

Stuck on the page: Set up your view in VR

Hi all,It really disappointed me that I have such a critical issue on my first day experiencing vr, however, after I download the setup and successfully ran it to the set up your view page, it stucked, there's no continue button occur but only a hint...

HMD constantly disconnecting in Elite /w runtime 1.6

This isn't a disconnect where screen goes blank and you get HDMI notices and USB disconnect logged in the service console. Nothing is written to the console when this problem occurs.It is a disconnect where there the image of the last frame before th...

vrmower by Heroic Explorer
  • 215 Views
  • 1 replies
  • 0 kudos

entering a proxy

can I enter a proxy server with a user and password to get through the fire wall?

snyders by Honored Guest
  • 1545 Views
  • 3 replies
  • 0 kudos

Asus G752V problem with VR specifications

We just bought the new Asus G752V laptop for VR presentations. However the oculus software is saying that the computer doesn't meet the required specifications and framerates are really low with VR. The computer has a new GTX1070 graphics so power sh...

Oculus701 by Honored Guest
  • 490 Views
  • 2 replies
  • 0 kudos

Oculus Rift CV1 not beeing detected. Only orange led

After getting my CV1 today and being happy like a child, there is no way of getting it to work. Oculus software detects the sensor but doesnt detect the headset USB or the hdmi. Only the orange led works. I tried unplugging everything. tried every us...

LordArtok by Honored Guest
  • 2965 Views
  • 14 replies
  • 0 kudos

Terrible Customer Service Experience

I feel that I have no place left to go but complain on the forums at this point. This is a rundown of my experience with the Oculus support staff/ticket handling/and overall support. Hopefully someone can get some use out of my experience.TICKET 1Tei...

after windows update today, oculus will not work. win 10 home

So, I have had this for TWO freakin days. Yesterday it worked beautifully. Today....first it says I it cant find my censor. Then after thats resolved, it says HARDWARE ERROR. I can put my headset on and see the screen to calibrate, but it constantly ...

Kidego71 by Honored Guest
  • 347 Views
  • 0 replies
  • 0 kudos

Failed to load game title images on Oculus Home

Hello,My Oculus Home cannot load any game title images after the latest firmware update.I've tried to reboot my PC and repaired Oculus client, but all of them are not working.Is there any way to fix this problem?thanks!

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riopino by Honored Guest
  • 2260 Views
  • 14 replies
  • 0 kudos

Need a little help with the rift.

my rift will say sorry taking awhile to load and to take my headset off. But the game will show on my monitor. not sure what to do. I have other games that work perfectly fine but there are some games that just will do same. Any suggestions?

Need shipping details

Hello,I want to buy an Oculus Rift but my parents won't let my buy one if I don't know the shipping time and price.So I politely ask how much time and money it would cost to ship an Oculus Rift to Belgium, BoutersemThanks in advance, Vozze

Vozze by Honored Guest
  • 934 Views
  • 5 replies
  • 0 kudos

should i have a RMA number?

HI, oculus has sent me the shipping label by a attachment, I have printed it off and rift ready to send,,but should I have a RMA number? I cant see one anywhere on any email, and also, it looks like shipping label is for ups standard delivery, does t...

Windlands full not working in Dk2

I´ve bought Windlands in Steam sales but when I try to play with my Dk2, the game starts but it doesn´t recognise the Oculus. I tried to solve it updating my runtime but it stills doesn´t work, Could you please give me a solution?

oculus cam

any one know what size the cam lens is. looks maybe 10mm could b wrong but no clue on thread pitch lens power could i use a wide angle lens for better tracking. my cam lend has a crack managed to fix ir filter but lens is cracked and i heard you now ...

How hard would an Intel I7-4710HQ going to bottleneck?

HiI own an Alienware 15 with an Intel I7-4710HQ CPU and a Nvidia 1080 using the alienware graphics amplifier, The Oculus comparability tool states that my processor does not meet the recommended specifications. My question to you guys is; How hard do...

Resolved! Click sound from back of case/HDMI?

So as the title states, whenever I start oculus home just after it's displayed on the screen I hear a click sound from the back of my case. When I disconnect the rifts HDMI from the video card and restart Home the sound is no longer present when star...

Anonymous by Not applicable
  • 417 Views
  • 1 replies
  • 0 kudos

issues after reinstall

So I finally got absolutely sick of the sound of my sensor disconnecting and reconnecting constantly. so I uninstalled and reinstalled oculus. That stopped, except now it tells me to finish installing all my games but then says it couldn't do it and ...

Arock387 by Heroic Explorer
  • 193 Views
  • 0 replies
  • 0 kudos

Senor Update Failed (Crescent Bay)

Hi all,I’m getting an error when I try to update either of my Crescent Bay kits (I have two of them). The sensor is telling meupdate 178 / e9c7e04064 is required. Seems like the updates are mandatory, so I have now have nohead tracking ; _ ;I don’t h...

Anonymous by Not applicable
  • 781 Views
  • 6 replies
  • 0 kudos

Norton found malware in ovrservicelauncher.exe

Just after booting my computer after a few weeks without using it, i updated my norton antivirus and run a quick scan, and to my surprise, it found a virus inside the ovrservicelauncher.exe as indicated on the screenshot:Haven't started yet oculus, b...

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Lucky tale game controller not working

It worked the first time i play the game, but now, each time i run it, the buttons works, but not the sticks, and so the game is impossible to play.Obviously, all the other games i have works perfectly with the gamepad, a xbox one elite controller.

galopin by Heroic Explorer
  • 2521 Views
  • 5 replies
  • 0 kudos

OR on Ubuntu 14.04 - ovrd generates deadlock errors

Hi,I ran into some problems when installing the OR SDK 0.5 on Ubuntu 14.04.My problem lies in the execution of ovrd because doing so just gives me this:arikae@Eris:~$ ovrd OVR::DeviceManagerThread - running (ThreadId=0x7ff315c52700).OVR::DeviceManage...

Arikae by Honored Guest
  • 1311 Views
  • 2 replies
  • 0 kudos

Installation Error

I was downloading and installing my Oculus Runtime for the first time after dealing with a bunch of pre-installation problems and ran into an issue that I cannot for the life of me figure out.My Runtime installer was interrupted at some point during ...

Cole141 by Honored Guest
  • 391 Views
  • 1 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

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