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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Reporting a couple of issues with Gear VR on S8+
Hi Oculus,Reporting two issues that are present when using an S8+ with Gear VR1) https://www.reddit.com/r/GearVR/comments/6rrzq7/s8_gear_vr_edge_screen_flicker/?ref=share&ref_source=link2) https://www.reddit.com/r/GearVR/comments/6eigwr/gearvr_one_ey...
Product Development Team : how about an instruction book!?
I have to say the packaging is very Apple-esque but the total lack of instruction and hide and seek website to get set up just sucks. Make this product plug and play with clear and direct instruction and follow through on your website. I don't want t...
Monitor Low Quality while connected through Display Port Issue
Good morning,After waiting almost a month, I received my Oculus Rift yesterday (though I won't have the Touch controllers until monday :neutral: lol). Anyway, I am running Win 10 with GTX 1070, so since there is only one HDMI input, I purchased a Dis...
Emulating Touch inputs with XBox controller?
I have a Virtuix Omni (I was one of the lucky early backers) and have been trying to get the Omni to work with games that support full locomotion. As of right now, the Omni can emulate either keyboard or gamepad input (whichever you specify) for back...
Cant get second screen set up - not detected as a monitor
New iBuypower BB931 PC with Nvidia 780 card runs great no problems so far. Installed new Rift and it runs alone just fine. I cant get the GFX card or Windows 10/64 to see Rift as a second display no matter what Ive tried. Two HDMI on card and USB 3 o...
Almost setup but in last step it does not see my trigger pull...
HDMI, blue USB's got it...but now I cant seem to get it to recognize my trgger pulls in the last step
Win10 update broke mic? - here's how to fix
Got an update and the mic stopped working in VoiceAttack (Elite Dangerous). Thought I'd share what I had to do to fix. Control Panel-->Ease of Access-->Speech RecognitionClick "Advanced speech options on the left"Then "Advanced" at the bottom of the ...
Oculus crashs anytime
I've just bought a new Rift and my problem is, if I put the rift on, the game crashes, doesn't matter which game. However if I don't put the Rift on the game runs..Seems like that if its starting rendering on the rift it crashs..Please help me :neutr...
Rift DK2
Hey everybody. my TrackIR stopt working and im completely new to this VR-thingy. but i got a good deal on a DK2 version. I know that the support will stop for this version, i read that much. but my question is will it still work after ?. im a singel ...
Two horizontal views of the You Tube 360 video - please help !
Hello, please give me a hint what can I do??..1. I play YouTube Video 360 2. I set Gear VR view mode to 360 3. I get two horizontal views of the YouTube 360 video When Roller Coaster video - a see one view from the passanger and the second from the t...
Touch Games not Unlocking.
Who do I talk to about getting my touch games unlocked? This is such a bad system they should just email the codes to customers. I bought my Oculus that was bundled in the Rift sale so it came straight from Oculus bundled with the touch controllers a...
Smudges in view of the rift cv1
I have noticed about 2 weeks into having the rift that there are smudges in almost the center (lower and slightly inward) on the lenses. I do understand 'god rays' are part of the design but this seems to be more of a smudge or thumbprint like effect...
Headset works fine for 30 seconds then goes black
Purchased full setup with plenty of horsepower (Area 51) for Christmas and played for hours. Just tried to play again and headset works for 30 seconds, then goes black, with error message saying headset has disconnected. Have made no changes since pl...
Firmware update failure
Everything was working perfectly for the last week up until this morning. This afternoon received a notice to update the firmware for the rift. Went through the update process. After update program completed successfully the program closed and yet th...
HMD disconnecting
hi, recieved my summer bundle yesterday, set it up everything worked just fine, went through the demo which was fantastic, i was now ready to start racing.this is where the fun starts, the headset goes blank, comes back on again, goes blank again and...
Fatal Error appears for multiple games?
This message appeared for EVE: Valkyrie, but there is a fatal error for multiple games like Toy Box; What should I do?
CV1 - Left panel on HMD dropped 30 days out of warranty
Hi all besides the basics, and ideas on procedures to try on reviving Left panel on HMDUnit has been treated well , appears to have no power ie no charge to panelright panel appears ok full tracking, kind of feel like a pirateI have put in a support ...
oculus rift shuts down every 15 minutes
hi , just got my rift yesterday, today I set it up, it works great but after 15 minutes it freezes the screen and shuts down (orange light). I can also not shut down my computer anymore, it keeps hanging on shutting down, and I think it's the osvrser...
short black screens and then red or green jaded picture
Hey guys,I don't know what is the reason but from time to time my oculus rift google gets a black screen for maybe a second and then its picture is red or green jaded. specially when I watch movies with the oculus video app. It occurs in irregular cl...
Headset HDMI not connecting
I plugged in the HDMI part of the wire but it doesn't detect it. The USB part works but not the HDMI. My computer has a GTX 650 TI which is the minimum graphics card. The headset even works on my laptop which doesn't meet the minimum specifications.
Left Touch Controller Broken
My left Touch Controller cannot retain charge. The battery that came included lasted about a day and other batteries that I have put in. Almost every time I turn my computer on I need to put in another battery. I am not a lefty so I don't think it ha...
windows 10 required (but not really)
It's annoying when the Oculus store has a game listed as "windows 10 required", but it's not really. Case in point, i was going to buy Archangel on the Oculus store but can't since i'm running Windows 8.1 x64. On the Steam Store though, it's minimum ...
[Question] USB Driver Update Recommended - Is There A Fix To This?
Imgur Link To My Problem: HEREAmazon Link To The USB 3.0 Expansion Card: HERE
7 Free Games with second Rift in Account?
Hi there guys,first of all sorry for my bad english, but im from Germany.I bought an Oculus Rift 4 Months ago as a gift, just tested it on my PC so i have a Serial Number of a headset in my account. If i buy the summer of Rift bundle now, do i get th...
How do I get Dead and Buried, Oculus Medium and Quill Free?
I pre-ordered the Oculus controllers on 10/10/16. They arrived today, super excited! However, after setting up the controllers I see the 3 free games mentioned in this title were listed at full price. How do I get these games for free? I restarted Oc...
Resolved! Oculus Support on weekend?
Does the Oculus Support answer questions on weekends?
Robo Recall from Epic Games Won't Install - Gives Error
This is the error I get."Sorry, something went wrong. Please try again later. (OVR50997051)"Ran the diagnostics logs and get these messages:[Service_2017-07-29_19.45.00.txt] 29/07 20:20:01.150 {!ERROR!} [OAF ERROR] ..\..\..\package\PackageManager.cpp...
3rd sensor worked last night beautifully--this afternoon I turned on my computer and now nothing!!
I'm seriously at my wits end with this. I've only owned the Rift for 5 days--maybe played a total of 3-4 hours MAX because my 3rd sensor keeps disappearing. Its worked ONCE since I got everything hooked up. Yes--I've plugged it into EVERY single USB ...
Lone Echo: stuck in tutorial already!
I just bought Lone Echo and right now I am doing the tutorial part where you are tought how to communicate with others. The assistant constantly says "please talk about the two points of interest in the room to continue" but the communication 'tablet...
Sent Replacement cable to portugal,
Hello guys. I need 2 replacement cables for my Oculus RiftBut i live in Portugalplease send me 2 replacement cables
