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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 43434 Views
  • 111 replies
  • 5 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Unable to pair Quest 2 with Meta App

I have tried everything Meta support has suggested. I even tried pairing with another phone and an Ipad to make sure is wasn’t my phone that was causing the problem.I haven’t been able to use my Meta Quest 2 for over a week and it is extremely frustr...

Palm interface menu not working with hand tracking??

When I'm using hand tracking in main screenAnd look at my palms the two pinch options come up the one with the ''O'' on the right works fine, but the one on the left with the 3 lines keeps disappearing when I put my finger together and nothing happen...

2nd/guest account cloud backup trigger

Since there is no solution for the 2nd-Acc-cloud-problem in older threads, is it possible to initiate or force a cloud backup for 2nd/guest accounts on Quest 3 meanwhile?(Side Quest only forces 1st Account cloud backup.Can't believe, Meta isn't suppo...

Schdurmi by Explorer
  • 1152 Views
  • 9 replies
  • 2 kudos

Quest 2 functionality on older machine

So today i found out the rift s basically got silently smothered on older machines, which is unfortunate, however, would a quest 2 using cable or air link to the same machine suffer the same issue or am i going to have to upgrade my entire pc to play...

Vr Speaker broken

Hello my Name is Mark I have a Headset Strap that I bought off of Amazon and it broke my built in speakers. Idk if my head is to big of the head set is to big but it is breaking little by little time to time and I need a replacement for my Meta Quest...

YKGUN by Honored Guest
  • 523 Views
  • 2 replies
  • 0 kudos

Samsung GalaxyBook Ultra (i9/32gb/4070) and Quest 3

Hello!I unable to connect quest 3 to Samsung galaxybook ultra via airlink. My notebook have RTX 4070 videocard, 32Gb of Ram, i9 13900H cpu). After installation of oculus software I have provided for all oculus exe files access to High Graphics in Set...

How to manage multiple headsets from the app

Hello everyone and thank you in advance. I am from a non profit organization (assistance dogs greece), we train and offer for free service dogs for kids with autism and guide dogs to people with vision disabilities. We have created a vr video to trai...

stestou by Honored Guest
  • 464 Views
  • 1 replies
  • 0 kudos

Resolved! Golf+ failed to load game files- quest 2

Hi, when I go to play golf+ it starts up & then displays a screen within the game screen that says something like "failed to download game files. Uninstall & reinstall to fix". I have tried this several times with no effect. I have tried booting the ...

coguar4 by Explorer
  • 773 Views
  • 5 replies
  • 0 kudos

Meta Quest Pro controllers keep losing tracking/connection

Since the last update i have problems with my controllers, they keep losing tracking. In VR I see them dissapearing however the menubuttons stil work. After a little while (sometimes 15 seconds sometimes up to a minute) they come back up. Reaaly anno...

Resolved! Passthrough over link is very (very) slow and leggy

I have Quest 3 and an RTX 4070 laptop and VR runs smoothly. using It with passthrough it gets slow, almost unusable. .When I build it to my Quest3 It works great,Am I missing something? Thanks

avivXR by Explorer
  • 1439 Views
  • 9 replies
  • 0 kudos

Resolved! PTC v63 - DCS crashes on Link

Hello, This is a cross post from my post in the PCVR forum from 16/2/24. As reported by others, a version of the v63 PTC (at the time, an update released on 15/2/24) caused a crash to desktop when running Digital Combat Simulator. Switching off the p...

Resolved! Meta quest took my controllers with my replacement!

I have ordered a replacement for my whole oculus.in the email as you can see below in the picture they state when returning, for the oculus and the controller theres steps e.g it says to remove the batteries. Now I have received my oculus r replaceme...

Aarryy by Honored Guest
  • 547 Views
  • 1 replies
  • 0 kudos

Account suspended due to age restrictions.

Hello, I received one email from meta yesterday saying my account has been disabled and will be deleted in 30 days if I can not provide them with a copy of my driver's license verifying that I am in fact 39yrs old and have nit violated any age restri...

Help with my Meta Quest as I a lost!!

Hi All,Few weeks ago Meta blocked my account due to Child age (why changing the rules after I payed for games). I sent an email with my ID (my child is 12 and I am a grownup). Since then no response so my account is still locked, I open a new account...

effelump by Honored Guest
  • 385 Views
  • 3 replies
  • 0 kudos

Quest Browser closing after opening

Hi! So recently my quest has had this issue where when I open my browser it just closes about 5 seconds after opening. Any suggestions or ideas how to fix! It's a shared Oculus Quest 2 if that helps

Wommf by Honored Guest
  • 1298 Views
  • 6 replies
  • 0 kudos

Age Verification

I was under the impression that we need to verify our age by end of April or lose our access to the Meta account. I have yet to get this mass email others have received and nothing pops up when I log into my headset. I'm 68 years old and signed up la...

Please show me how to add meta account to facebook

I want to add a meta account to Facebook, but Facebook is asking to turn on two-factor authentication as shown in the picture. I clicked on it but nothing more is displayed, due to some Facebook error. Right now I can't add a meta account to facebook...

Oculus Rift-S basics wanted please

I am looking for basics on how to use the functions of my Oculus Rift-S environment...1)How do I resize the screen to the curved big screen I once had? it was amazing! I launched Forza Horizon 4 and started to play and held down the LT button on my x...

Aldrikq by Explorer
  • 648 Views
  • 4 replies
  • 0 kudos

Resolved! Constant Wifi droppings on Q3 v63 [UPDATE] back at v64

I got the latest v63 a view days ago and hat now problems with my wifi connection. Since yesterday it started to drop my from my wifi router every 5 to 10 minutes. I got two access points and on both the same problem.But I got 2 other Quest 3 with th...

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I dont have any id

I got my meta quest 2 2 days before my birthday as a present from a distant family member I was legaly 12 at the time I set the account as 13+ I do meet that now and I'm getting things that say I gotta prove it and I got no id that works what do I do...

Rodan892 by Honored Guest
  • 479 Views
  • 3 replies
  • 0 kudos
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The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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