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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 109712 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Another black screen rift

Hey all,Another desperate rifter here trying to get his headset to work. I only get sound, screen is black.I've tried almost all the solutions i saw on this forum- using a adapter- reseating the cable- formatting hard drive installing windows- upgrad...

DrSnake by Protege
  • 548 Views
  • 2 replies
  • 0 kudos

Gear Vr broken ?

Hi everybody ! Juste hadak my New gear Vr 2 days ago , Was working perfectly ! But sincèrement this morning nothing happens when i plug the phone into it. It's a brand new s7 edge . I tried reboot , un install oculus.app but now canot install again a...

Broken Earpiece and No Responses

12 days ago, I received my Rift CV1 and it came with a broken earpiece. I contacted support, but they have yet to reply. I contacted them again, and now they seem to be ignoring my issue. What is my best course of action to receive a proper response?

ramadorg by Honored Guest
  • 305 Views
  • 0 replies
  • 0 kudos

Trying to buy a rift

Hi everyone, I'm trying to buy a rift but I keep getting a error saying ' Something went wrong ' when I use PayPal or if I use my credit card oculus would send me a email saying there is something wrong yet I've checked it soo many times and put my d...

cmadd14 by Honored Guest
  • 709 Views
  • 5 replies
  • 0 kudos

SteamVR Error 301 IPCPipe(VR_Pipe)

Hello,I have tried quite a few days figuring why my SteamVR couldn't work. I did everything I found online with little result. After reading the steam error log. I found this to be the issue: Mon Aug 01 2016 00:12:17.499 - Loaded server driver oculus...

zbn1012 by Honored Guest
  • 581 Views
  • 0 replies
  • 0 kudos

Adjustments

Hi there,I just love the Oculus software and the store needs to get more soon......but.. I installed the standard Oculus software on my C: drive and now when I buy something, it installs in my C: drive.... Will it be possible (or is it already possib...

Didimon by Honored Guest
  • 394 Views
  • 1 replies
  • 0 kudos

Resolved! Can some one tell me how to buy a new HDMI cable for the rift.

The cable I received had a bent pin inside right out of the box.Support has been of no help have even said I will pay for a new cable, they do not respond to any of my e-mails.Very sad support and product if this is how a company the size of Oculus o...

Anonymous by Not applicable
  • 1044 Views
  • 4 replies
  • 1 kudos

watching gear vr vids on rift

how do i watch gearvr vids on the cv1? i see so much movies and documetnaries that it want to watch but all say gearvr. how do i watch them on the rift?

Unrecognized device for the headset USB

Greetings from the Netherlands!My oculus was arrived yesterday, since my desktop gets only four USB 3.0 ports at rear, I also bought a USB 3.0 hub (with external power supply) for my other USB devices so the headset and sensor can get dedicated ports...

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apeyros by Honored Guest
  • 1934 Views
  • 10 replies
  • 0 kudos

Windows Driver Sound

Hi all,I was wondering if someone could help me. I've had the Rift for a few days now, and I've recently noticed that now and again, I'll hear the Windows driver sound (the same noise it makes when you connect and disconnect a USB device). I had a lo...

Keminus by Not applicable
  • 623 Views
  • 2 replies
  • 0 kudos

Everything has gone green in colour!

Everything has been fine with my oculus until I tried a few days ago and all games and home screen are green in colour when looking through the rift. I have reinstalled the rift and the nvidia 980Ti but it still stays green. The preview window on my ...

CV1 turning itself off when I adjust headband ingame - glitch??

Hi everyone,I'm loving the CV1 in DCS (have finally gotten my head around the Kamov!); but am experiencing a nagging issue that may or may not be a glitch... I'll attempt to explain.When I'm in-game, and reach up to scratch my nose or forehead, and i...

AHRK78 by Honored Guest
  • 844 Views
  • 5 replies
  • 0 kudos

Juddering gameplay - aisuite compatability issue

Hi all, thought I may as well post this in case anyone else is having similar issues. My rift after about 20-30 mins of gameplay in chronos or Eve would start to have the visuals juddering and eventually sound distorting to a point that I had to rest...

@ cyberreality help needed please

Hi cyber I gotta quick question the foam padding on my HMD is starting to come apart buddy ..... so the quick question is .... any chance you can send me some glue to stick back with ? ...alternately ...can you tell me what type of glue I need to use...

Feedback on support experiences

Hi guys,Just wanna know what's everyone's general experience with support? Recently I got my Oculus rift headset but there is a problem with it as I experience a visual lag when I turn my head left and right which causes motion sickness. Obviously I ...

kid4life by Explorer
  • 1971 Views
  • 17 replies
  • 0 kudos

How do I contact oculus for an update about my order?

According to the following Oculus blog: "... all pre-order units have shipped..."; I wonder if this was in a particular context, such as all within the continental US have shipped? I ask as according to my tracking order with Oculus, originally order...

Casa_Vino by Honored Guest
  • 236 Views
  • 0 replies
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No video on one side of the lens in Oculus Rift headset

The setup completed successfully but when trying the Oculus Rift headset, I can only see video on one side (left) of the lens and nothing on the right, just blank. I have a GTX 1080 SLI setup, plugged in to the HDMI port and it was successful during ...

How to escalate a ticket?

So I have been sat for 12 days getting no where with my broken Oculus Rift. I am very close to issues a charge back on the credit card as I feel that I have taken reasonable measures to try and get the problem sorted via the official channels. Since ...

HELP ! Clearance Information Required

HI,I was tracking my package and it says: Clearance Information Required, A missing commercial invoice is causing a delay.Is this something that Oculus would know about already? I called UPS and they said that Oculus had to supply them with it.It can...

Kayos by Protege
  • 18907 Views
  • 5 replies
  • 0 kudos

OculusSetup.exe Fails on Windows 7 X64 (Please Restart)

Hi There, Please read this entire post before throwing comments out there regarding steps I've already completed.I am currently trying to install OculusSetup.exe on a clean install of (fully patched) Windows 7 64 Bit system, (I gave up on the Windows...

RMA and Ticket Handling. Is There Anyone Out There?

I sent my RMA out 4 weeks ago. I put in a ticket last week to ask for an update. I followed up on that as well and heard nothing. Pretty awesome to send out a defective Rift after having it a month and now having no way of directly contacting Oculus ...

Oculus Rift previous demos demos later

Best regards. How I can make the old demos that was installed for the Oculus Rift mk2 work ?.Once you've installed the new software have stopped working me (Demos as Surge, Ocean RIFT, etc).When you going to get more free demos for users Oculus Rift?...

Faintly Stained Image in the Rift CV1

Hello!I have my rift for 2 days and i noticed something about the display.When it's very dark (Eve valkirie connexion menu) or very bright (Steam VR: setup room) i see some kind of veil on top of the image (kinda like feint dark stains) I dont notice...

Boberto by Honored Guest
  • 499 Views
  • 3 replies
  • 0 kudos
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