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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

For the god sake, fix the Remote Desktop crash...

Meta please, if you're at least a decent company, fix this crashing app that's happening for a year or so. Also it keeps respawning! You can't stop the error message unless you kill processes and delete the exe.... JUST FIX IT already! Or make it not...

My instagram account has been disabled

Dear Instagram team my account has been disabled but i can't break your rule and also i will can't break your guidelines my account has disabled by mistake please can you reactivate my account @_krishnaaaaa___09

[PTC v77 - 3S] Major mic + audio routing bug with USB-C jack/charge adapter

Hello, I've been dealing with an annoying and ongoing bug for far too long now, and unfortunately, things just got even worse with the latest v77 update, so I figured it's finally time to speak up. I own a Quest 3S, which, as most of you know, doesn'...

Resolved! When I turn my meta quest 2 on, I see a grey screen then it turns off

I need help when i turn my meta quest 2 on I don't see the home i see a grey screen then after a while it turns off and i turn it back on and its still a grey screen (nothing but a grey screen) (NEED HELP PLZ)

Resolved! Horizon app won’t launch

I’m on iPhone and whenever I try to open the meta horizon app it immediately closes, I’ve tried restarting my phone and reinstalling it but it won’t open. It’s also stuck on 10 notifications in the top right of it even after I reinstall it, is that n...

Resolved! Quest 3/ Air Link stopped working/ No connection to PC/ PC found but Start Button is greyed out...

I've been using the Quest 3 for almost 8 months now, and before i used the Quest 2 without any problems via Air link/same router/same PC... This Saturday I'm playing Borderland 2 VR and on Monday the Quest 3 can no longer connect to the PC without an...

Urgent: Hacked Instagram Account – Request for Recovery

Hi,My Instagram account (@monasankhla) was hacked on 07.05.2025. Unusual activity occurred, then my email and password were changed without permission. I have already attempted to recover the account using the official form @https://www.instagram.com...

PTC v76 serious secondary account issues

Problems with secondary accounts began with v74 and have not been resolved in v76 so far. We've experienced these issues and so have several others. Here is a list:-the UI completely disappears and all you can see is the passthrough feed. Pressing th...

Resolved! Oculus Quest 1 no longer works with Rift games

Hello there.A few years ago I purchased the Oculus Quest 1 mainly for use with my Windows PC. After a recent windows Link update I am no longer able to play any of my windows or steam games. I've paid over £300 when I purchased the Oculus Quest 1. I ...

I can’t connect my quest 2 to external devices

I’m trying to connect my quest to visofbt, but it won’t detect my phone, and pc, but it won’t detect my pc.. I’ve tried restarting stuff and it still won’t work, I can Bluetooth connect (I did to my pc) and I used to be able to air link before. Pleas...

Fake Meta account attached to my Facebook

A Meta account has been added to my Facebook account which is not mine. At the same time, my e-mail address was removed. Two fake e-mails have been added to my Facebook Account. To my original e-mail address (that they removed), I'm constantly gettin...

Quest 3 Avatar changes not saving/updating

The home avatar does not save changes I've made and reverts in the mirror to my old avatar. However, this is causing issues in games that uses the home avatar. My partner on her quest 2 also having the same issue.

Quest link not working after update - cannot roll back

I think my PC Oculus link software has automatically updated to v76, and now I cannot get link working at all.It either freezes on the black screen with Oculus logo, or goes to a screen with a blue logo that I haven't seen before. Or it just bumps me...

Can't install OculusSetup / Quest 3 Windows App

Hello, i got the Meta Quest 3 and wanted to install the Windows App on my PC, Windows 11. I can download from the original website, but when I start the OculusSetup.exe there is a short time the sand clock and then nothing happens. I tried a restart ...

Cannot create a Meta Developer Account

I can't seem to create my Meta developer account - every time I try I get the message that I cannot make the change since I am not using my usual device please wait a few days etc.. It's been over a week and I cannot seem to figure out how to get pas...

Resolved! Meta Quest Link cannot log in and keeps showing in the browser.

Meta Quest Link cannot log in and keeps showing in the browser. Continue operating! Then, logging into the web page was completely normal, but it just got stuck at this step and there was no response! When I clicked to log in with an account, it show...

v76 Connection PCVR speed. Anyone not having issues?

I am currently on v74 and everything is running without issue.The only problem I am currently having is my Quest 3 doesn't like to shutdown.If I hold the power button and select shutdown, it won't go past backup and finish the shutdown.If I use Meta ...

Resolved! Quest 3S: After Factory Reset, unable to select WiFi during setup

I was gifted a Quest. On the Quest 3S, after deleting the original owners profile from device and Factory Reset, during the setup process I get to the WiFi connect screen. The list of WiFi networks available appears, and when I click on my WiFi netwo...

Help needed for Account Suspension

Hello, my Meta account has been suspended and I’ve submitted an appeal via Facebook but was denied even though I wasn’t given a chance to ask questions and provide facts. This has resulted in all my accounts across Facebook, Instagram and Whatsapp to...

Hacked account

My business Instagram was hacked meta has done nothing I have spent 100000 over 5 years we need our account back we have done everything they have asked and they just don’t give a **bleep** I need someone from meta to contact us it a lot of years and...

Urgent: Hacked Instagram Account – Locked in Recovery Loop

Hello, My Instagram account has been hacked and I am currently unable to recover it. I’ve followed all of Instagram’s official recovery steps, including using the hacked account recovery form at instagram.com/hacked, but I keep getting stuck in an en...

Quest3 stopped working after update.

After the automatic update that happened the day before yesterday, the Quest3 after turning on shows the meta logo and then goes black.I tried to update through the meta online update tool and it didn't work. I returned the Quest3 to factory defaults...

Useless Support!?

Ive send Meta my Quest for exchange (RMA), after the v74 destroyed it  The device arrived Meta in Prague on 6 of May an i asked serveral times for the trackingcode, and some other things, but they didnt answer my questions. The offer me useless bonu...

Meta is the worst at customer service

I got a notification in my activity feed in meta app for a free month of horizon. I go to click it and it tried toncharge me for the month. I talked with Elijah first who called me a liar and a scammed, and refused to honor my free month citing it ex...

Facebook and Instagram disabled.

My personal/non-profit account was deleted on May 11, 2025. I received an email stating I am under age. To appeal click button. I click on button and received message to review terms and download files. Download folders indicated that my fB account w...

Resolved! Casting to phone does not show the full view

When I cast my Meta Quest 3 to my phone with screen ratio 21:9, I see pretty much nothing of what the person is looking at and I constantly tell them to look down. Then I noticed that even when I record the screen or when I take a screenshot, what I ...

Link Not Loading

I've been having the problem that when I connect my Quest 3 to my computer, I go to connect link, and then it is stuck on the meta logo and keeps loading indefinitely. I have restarted my Quest and my computer. The only thing that seems to work is us...

Ayuda para recuperar cuenta de Gmail

Urgent Appeal –Facebook Account Disabled After Hacking Incident

On Sunday, May 11, 2025, at 1:42 AM (GMT+07), a hacker from near Từ Sơn, Vietnam hacked into my Facebook account, changed my email address, and accessed my Instagram account. From there, they removed my Facebook account from the Account Center.When I...