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Forum Posts

Everything is working fine but DK2 never gets a video signal

Yes I know there are some threads already touching this or a very similar issue. But since this issue is affecting so many users and there still is not a single official word on this issue I guess it shouldn't be a bad thing to add another thread.I a...

lohan by Honored Guest
  • 74449 Views
  • 267 replies
  • 0 kudos

TV stops displaying after oculus unplugged

Running windows 10, I have an Asus dual 1070 with 2 hdmi ports in the back, one port is hooked up to my tv, the 2nd to the rift. I put the computer to sleep and unplugged the rift headset from the computer. The next day when I wake up my computer the...

Anonymous by Not applicable
  • 278 Views
  • 1 replies
  • 0 kudos

Can not reach oculus servers right now?

so i tried to install oculus program and every time I try to set it up it willnot connect to the severs?... i tried on my friends computer and it works just fine..

D-Cane by Honored Guest
  • 577 Views
  • 2 replies
  • 0 kudos

Can´t use my $100 store credit, because i live in Europe?

At least that what it tells me when i do want to purchase something in the store. I can not use my store credit because it is in $ and my store is using €. So please tell me how to change my store currency. I tried to change my location and the langu...

misteruu by Honored Guest
  • 992 Views
  • 6 replies
  • 0 kudos

Xbox stream for Oculus doesn't work

Has anyone run into this before I couldn't find any information on how to troubleshoot this issue, I've reinstalled both apps twice. I keep getting the login into Xbox streaming app popup.

Resolved! email cancelled by orange/EE broadband

Orange/EE are cancelling their email service on 31st May 2017. This is totally out of my control... (indeed its really anoying as ive used my email adress for over a decade). This means that the email address that I used to setup my Oculus account wo...

lepter by Protege
  • 870 Views
  • 4 replies
  • 0 kudos

Refund option missing from Oculus Store

I bought an app from the store. I want to get a refund under the 14 day policy, but there is no option under My Orders to do this. The online help refers to Purchase History, which doesn't exist in my account.

Quorthon by Honored Guest
  • 1194 Views
  • 4 replies
  • 0 kudos

Oculus is destroying my love for VR..

UPDATEOculus are sending a replacement Rift!Support got in touch this morning saying they have re-reviewed the case and will make a special exception.Thanks to everyone for the advice and taking the time. Absolute legends.And thanks to whoever helped...

F4CEpa1m by Adventurer
  • 2877 Views
  • 29 replies
  • 2 kudos

Oculus Set up Wont' Initialize

Just got a new rift and can't even try it out, the oculus set up won't initialize, keeps crashing before it opens. Has anyone encountered this? If so is there any remedies? All computer requirements are met, not sure what to do.Would appreciate any s...

I cannot see my home.

I cannot see the home area. I can hear the fire and hear the sounds whenever I move over a button. I can see things once I go into an application of game, just not the home area. any help?

Where to get a new rockband vr connector

Ive lost/threw out my VR connector, does anyone have any idea where to get a new one?Both the website on oculus AND on rockband states to get it from oculus support, however my support ticket was closed after saying there was no way to get a new one....

Anonymous by Not applicable
  • 971 Views
  • 4 replies
  • 0 kudos

Oculus setup error "Can't connect"

When every I try to setup my oculus rift it gives me this error that It cant connect to the internet. I have tried downloading another setup.exe I restarted my computer and modem, disables anti-virus, firewall, and ran as administrator. Does anyone k...

dahknee13 by Not applicable
  • 625 Views
  • 0 replies
  • 0 kudos

HDMI

after the hdmi port malfunctioned I deleted the "billboard" hdmi driver. How do I reinstall it. I have an Asus ROG vr ready laptop

crossflix by Honored Guest
  • 479 Views
  • 1 replies
  • 0 kudos

removing a broken/frozen game update

I logged into find Unspoken trying to install an update. It says installing but just sits there. If I go into updates in headset I can pause it and can't close it. Via the Oculus app again I can't do anything with it.Any ideas what's the best way to ...

Oculus no longer allowing updates.

Since last night the software is no longer allowing updates. It tries to start updating every 5 minutes but never completes. Anyone else experiencing this. I've changed nothing on my PC. Bizzare

update problems

every time i update my oculus rift software and it restarts it immediately tells me i have to update again im stuck in a loop can anyone help me here???

crayzjay by Honored Guest
  • 259 Views
  • 0 replies
  • 0 kudos

Oculus setup (FR)

Bonjours , je n'arrive pas a installer le logiciel oculus setup , une fois l'installation commencé , elle se bloque a 38mo environ puis il me dit que la connection a echoué ( je n'arrive même pas a telecharger le logiciel sur le site oculus , je l'ai...

Zerthlis by Honored Guest
  • 689 Views
  • 4 replies
  • 0 kudos

oculus on Mac

Hi. Trying to get working oculus on mac, downloaded app, but seems like something missing.. Would you direct me for more info please?

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tadusia by Honored Guest
  • 994 Views
  • 4 replies
  • 0 kudos

Refund on a game (Bridge Crew) that refuses to load?

I've been trying to get Star Trek: Bridge Crew to work for days. I've never once been able to load the game. It always reports a "Connection Error", usually with code 17-1 or 17-3. I did everything they asked me to try -- uninstalling MacAfee, disabl...

symphy by Explorer
  • 835 Views
  • 3 replies
  • 0 kudos

One of the lenses of my Oculus has an odd issue.

Hello. I bought the other day a new sealed Oculus DK2 (arrived yesterday), and testing it today I have realized that the right lens has a kind of "bold spot" in it. I took a photo in which you can see the issue itself, I think pretty nicely:Could you...

! Something went wrong

! Something went wrongwith the network requestwe're working on getting fixed as soon as we can.Somebody know something about what happend the HomePage screen page?Thank you again.Best regards.Nicolò

error message

i have had my oculus cv1 for almost a year now and it worked fine now when i put on the headset it takes me to the home screen and a error message pops up and says something went wrong with the network request were working on getting it fixed as soon...

crayzjay by Honored Guest
  • 643 Views
  • 2 replies
  • 0 kudos

360 3D images, how do I view my own?

Hi,I'm trying to get to view some 3D LR images and some 360 3D images in the "360 photos" in the Oculus Home. It has such images as part of the demo material, but I can't get my own to work. I've tried the naming scheme suggested here: https://suppor...

frakke by Honored Guest
  • 1003 Views
  • 2 replies
  • 0 kudos

Headset just started loosing connection.

Is this something to do with the last update because up until then everything was working fine. I know an update has happened recently as it was under my notifications. All it does now is toggle between "connected" and "No HDMI connection"Is there an...

bagpuss22 by Honored Guest
  • 905 Views
  • 4 replies
  • 0 kudos
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Please note that we will be upgrading the community on July 9, 2025. The community will be down for a few hours while we perform this upgrade. For more information, please see Community Upgrade & Downtime


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