Featured Posts
Forum Posts
Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
How many forum posts does it take until my posts no longer get held for moderation?
As title. Some of my posts have been held for over 24 hours now....
Help! - Lost Oculus Rift Profile settings and purchases
I tried out my rift on my friend's computer before building a new computer for myself. Now I have gotten my own computer, and signed into my existing account. However, my previous settings and purchases are all gone. Any idea why this is happening?Re...
Sensor(s) can't see Rift
Everything was perfect: Rift+Touch, installed easily and perfectly. Few days last, SSD was full. Decided to re-install Oculus Home and move games to HDD. Everything done, now system can't see my Rift (two sensors and two touch controllers seen).Disco...
Windows update 05/10/2016 stopped my DK2 working
How unbelievable is this! Got my DK2 working today (this morning) and have been playing with it ALL day. No issues whatsoever! Used it around 4 hours. Turned off PC about an hour ago, and it started updating. Didn't think anything of it. Turned back ...
DK2 no longer working. Win10
"The Oculus Display Driver is not supported on this configuration, and will not be installed." install older drivers.HMD powered off check hdmi connection. (Though it powers on and acts as a second monitor/extended mode).Camera doesn't power (blue li...
Many steamVR Vive games removed Oculus Compatibility
only two days ago many Vive SteamVR games had both Vive and Oculus compatibility filter icons with required motion controls; Vanishing realms, Wizard Waltz, Raw Data, many others. These were labeled compatible with oculus touch after the launch of to...
Client troubleshooting
I'e been having a horrible time with this. My client is stuck in a loop of the oculus logo blinking. I can't get it any further. It was working a few days ago. I've uninstalled and reinstalled the client about 7 times now. I've tried repairing it. I'...
Black Smear?
I've got an issue with black smear. Anybody else having this problem? I assume that's what it is, ghosting of dark colors in high contrast situations. For instance, if I open the oculus menu with all the black circles over the white background and mo...
I need to delete my account so I can start over, how do I do that
I need to delete my account so I can start over, how do I do that
Resolved! USB 3.0 cables register as USB 2.0
I have passive 6' and a 15' USB 3.0 extension cables that register as USB 2.0 in the Oculus Home devices page. Do I need "active" cables to extend my sensors?
Touch controllers still don't turn on
So, first day when I got my Touch controllers, they worked fine.Next day, they didn't turn on, and I had to take the batteries out to reboot them.Next day I got my third sensor, and the controllers worked fine.Today they didn't turn on, and I had to ...
DK2 no longer works with Oculus desktop app? Are there other people using DK2 with the current app?
Hello.The DK2 does no longer works with desktop app?Are there other people using DK2 with the current app?Szenario:Intel DH87RL Mainboard, 16GB RAM, Intel I5-4570 CPU, Asus GTX960 Strix 2GB.The Oculus Desktop App "says" only after "Sensor USB" "OK".H...
Kind of disconnection with Inateck PCI-E to USB 3.0 5-Port PCI Express Card and 15-Pin Power Connect
Sometimes my OR and the Sensors are for some seconds disconnected from my Inateck PCI-E to USB 3.0 5-Port PCI Express Card and 15-Pin Power Connector, Mini PCI-E USB 3.0 Hub Controller Adapter. What is the reason for this? When I Play a game it is qu...
No select drive button on setup
I ran out of room on my C: drive. Installed a 1Tb SSD as my E: drive.Uninstalled Oculus. Deleted the remaining Oculus folders. Ran setup and there is no option to select another drive.I can write to the E drive. It's formatted as NTFS. Windows 7.1. J...
Signing in
Does anyone know how to sign in on the app for the first time? I have an account, however the first time I launch the app it asks me to create an account & I have no option of sign in. Is there a solution to this before I use a dummy email and second...
Disable SLI
Why, for the love of , can't Oculus home automatically disable SLI when I start an app and reenable it once I'm done?This HAS to be doable!
Samsung S7 won't turn on after first time Oculus Gear VR update
Samsung S7 won't turn on after first time Oculus Gear VR update. I tried hard boot, but did not work. I tried fast charging still can't turn on. My phone is a new Samsung S7 from Verizon brought from Bestbuy during thanksgiving. Please help!
Headset Jumps around, Touch controllers go 5 FPS, HMD freezes image / lock up Home
So, a horseload of issues. I can get good tracking for like 30 mins but sometimes out of nowhere the Touch controllers get 5 fps and become unusable until I restart Home. On occassion the HMD locks up with a still image of what it was last showing. T...
Impossible to install Oculus App !! Windows 7
Message : Le serveur Oculus semble injoignable. Veuillez vérifier votre connexion.Ma connexion internet fonctionne parfaitement, j'ai tenté de mettre à jour les correctifs Windows 7 KB2670838 et KB3033929 sans succès. Je cherche des solutions mais ne...
Total Sound Loss Halfway Through Dead and Buried Matches
Seems to happen almost every round. I lose total audio and when I quit the game and go back to Home I still have no audio until I restart Oculus Home. Logs attached.
Yay Touch....faulty button FANSTAIC!
Wonder if anyone had same issue with the touch.Everything running fine and smoothly until I press left grip button and it heavy lag....All other buttons are fine just one dam button....Looking at device option in oculus and when I press the grip butt...
Has anyone gotten a punch of 1.00 charges on there debit card but you haven't purchased anything...
I've gotten lots of 1.00 deductions on my card but haven't purchased one thing. And I can't call them.
Driver issues and windows 7
Hi Looking for a bit of help on this if possible.I currently have an issue with Elite dangerous and the rift in that I lose all sound about 2 seconds after the game splash screen starts and thats it no more sound in the game.I've been in touch with F...
DK2 problem when setting up
Hi! In my country it's really difficult to have cool and expensive technologic things cause they're VERY expensive than in other (razonable) countries. I'm talking about Argentina.That said, I bought a DK2 today and I'm having a huge trouble when set...
Oculus payment going to go through?
Yesterday morning I put in my order for the oculus touch. Well since then ive seen oculus try to take a dollar out of my checking account and then reversing it. So my first thought is the money is not going through because of my bank. I checked with ...
The "Blackout" left eye issue -
So I posted a few days ago about how each time I loaded "The climb" up everything would go fine until I started a level...and then BAM the left eye of my oculus would go dark.Someone suggested that it happens when you get a bright flash - and that it...
Where to submit crash logs for Dead and Buried?
HiJust had Dead and Buried crash a few times while loading into a lobby or match. It created some crash logs. Does anyone know where to send them?
Added a second sensor, caused usb audio to disappear.
Hi,Using the powered inateck 5-usb card. It was working great with one sensor and the hmd. But now when I got the touch and added the second sensor the computer doesn't recognize the rift audio. If I move the hmd to my usb3 on the motherboard it find...
