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Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

New Titan X Pascal HDMI port not read

Hello,I just bought a Titan X (Pascal) graphics card and tried to use it with the rift and it gets stuck on the spinning circle with the HDMI port, says error within the store and that I don't meet the minimum specs to run the rift.I was running the ...

Can't not install any games

Here is the log files.

Issues Launching Mythos and Showdown

This past weekend I ended up getting a DK2. After 2 days of issues trying to install the latest Oculus runtime I finally got it to install and work after reformatting my computer (1 of the 2 days was wasted trying to get Windows 7 to update).So far I...

Oculus mobile native sdk with Android Studio

Has anyone got the Oculus mobile native sdk (for Gear VR) working with Android Studio lately?I am trying to get any of the included native samples working. It seems that you need to use the gradle experimental plugin (i.e. classpath 'com.android.tool...

Any D2 user on line? Is DK2 still working with newest 1.6 version???

I have had many problems with my DK2 since the new oculus share was released, even though, many DK2 users from this forum said to me that, they are not having any problem, and that I should check my Win 10 update. After the Win refresh, the problems ...

Disappointed in Resolution - please help!

To all - something can't be right here. I have more than the min. requirements. i just set everything up and it seems like I'm seeing a VGA type display - like something from 10 years ago. I can see the pixels. I dl'ed VPORX and tried playing BL2, bu...

Kind of small fog or cloud in the middle of the lenses, can't be cleaned..

Good morning, I read in the forums other ppl having the same problem and came looking for an advice:In the middle of both the lenses there is a small fog or cloud wich increases godrays and blurry that zone a little. It's more visible when you try to...

Cannot get Oculus software to install on fresh Win 7 64 bit

So as the title suggests, I cannot seem to get the Oculus software to install on my computer. I've had my CV1 for a month or two now and have it working fine on my Windows 10 installation, but there are some games I'd like to play that don't get alon...

setup for Iracing cockpit

how do I set up different sensor postions like seated,standing and sim cockpit do I move the sensor for each postion... the problem I'm having is IRacing I cant see I'm to high in seat and rear view mirror is blocking my view thanks

Can't complete Setup of software!

Now this is really crazy, I've been 3 days hopping and jumping around this oculus rift CV1.The first computer simply shows blue screen once I connect the receiver to the USB 3 connector. But I have another one.GTX 1080, 32Gb DDR4, i7 6 cores, Win 7 P...

DK2 runtime 1.6 troubleshoot

Hi guys,Just got a dk2 to test some VR stuff, but I cant get it to work. Here's the problem:First time I plugged it in my computer I saw a black-ish portrait picture in the dk2(led was blue). after that I installed runtime 1.6 and i never got the led...

Resolved! Failed to run the OculusSetup.exe

Hi all,I just received my CV1 today.After I downloaded the OculusSetup.exe and clicked on this file.a error message window suddenly pop up and show "Oculus stop operation"It look like the setup file cannot work properly.I cannot do anything now. Did ...

Does anybody know how I can register a formal complaint with Oculus, ref. support?

A friend wanted to cancel his pre-order and I wanted a CV1 as an upgrade to my DK2, so to speed things up I took his earlier order from him. From very first connection my Constellation sensor hasn't worked, I logged a ticket, Request #239908, 11 days...

Just purchased at Bestbuy...How do I get my EVE code? Really want to play!

Just purchased at Bestbuy...How do I get my EVE code? Really want to play!How do I claim my code?

Resolved! how to cancel the pre-order queue of oculus touch

as the subject, would like to know how ?I plan to pick up touch later, but not in the period of initial release.So would like to manage the cancellation before touch releasing.

Apps download but DON'T really!

I switched phones since I broke my old one. But both are Galaxy s6 Edge phones. I hooked up my Gear VR and went through the setup/download process as I did with my other one. Of course, when I got to my home screen, I clicked on library, then uninsta...

Occulus can't work with AMD Radeon Firepro W8100

I have a graphic card that worked fine in the last year with occulus rift DK2. I then tried to reinstall Occulus on windows 10 but got an error message during installation process saying ''update your graphic card drivers'' during installation. I the...

Support ticket marked solved, still without a Rift?

I submitted my support request (#237022) on July 16th. After some assistance from cybereality my RMA was approved on July 29th, and on August 1st I received a return shipping label. I immediately returned the defective unit, and once tracking showed ...

Resolved! [Resolved] XBox controller unavailable after Windows 7 to Windows 10 upgrade?

Before sending in a support ticket I thought I'd see if anyone else encountered this problem. I have not found something similar by search...When I received my Rift I was still running Windows 7 on the desktop. The installation completed successfully...

No focus?

Not really practical to wear glasses with these headsets. Why is there no focus? Everything is just a blur.

Oculus CV1 worked fine on Windows 7, Windows 10 - like a slideshow

Hi all,I had Windows 7 installed on my computer. Since the deadline was coming up and I have been testing out Windows 10 on my laptop, I felt comfortable with upgrading on July 29th.It's been a few days, but I figured I'd play a few games on the OR s...

Black display due to too low computer specs

Hi,ma rift does not work. The screen stays black and the LED yellow.I have to admit that my specs are very low: A GTX 580 and an I7 860 CPU.But can this be really the reason that the CV1 does not work ?To my technical understanding this makes no sens...

dk2 cam fell off mount and smashed on floor

help dk2 cam fell off mount and smashed on floor lens is dead ir lens done for sure

USB 3.0 Audio Issues with Headset

Im having an issue with my usb 3.0 ports and the headset. It says it detects it as usb 3.0 in the device settings but when in game the audio doesnt work, it just plays a random buzzing sound. The audio is fine when using usb 2.0 ports but the perform...

Thanks Oculus Support

a big Thank You to Oculus Support for taking 10 days to diagnose, sort the rma and return my rift back to me today. the experience has been very smooth and courteous from start to finish. Thanks George you were a superstar. Well done. regardsGriff

Frustrated With Customer Support - No Response to Malfunctioning Headgear

The HDMI plug into the headgear is simply broken. The simplest movement of the HDMI wire causes the headgear to lose connection to the computer. I've filed a formal support ticket to Oculus Support (#238731) https://tickets.oculus.com/hc/requests/238...