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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Gift cards

Greetings to all! Please help me with my question. If I can't add a payment option in the store, can I pay with a gift card? No backup debit or credit card.

Anonymous by Not applicable
  • 1138 Views
  • 5 replies
  • 0 kudos

Cant pair to phone.

Hi ya, I've just got the meta quest 3, brand new straight out of the box, started the setting up progress, headset updated itself, all good. But for some unknown reason unable to pair with Samsung s24 and headset is just hanging at the pairing code. ...

Quest 2 unable to connect to Meta Quest Ap - Windows 11

I'm having trouble pairing my headset to my PC.Here's what I've tried so far:I've made sure the software on the PC is up to date.I've made sure the drivers on the PC for the Quest Link are up to date.I've uninstalled and reinstalled the Oculus app se...

Resolved! Issue with Mixed Reality Capture

Hello, I can't start mixed reality capture at any cost, I have Meta Quest 3, the problem I see is that I don't have the option to enable MRC made available in the games, I tried to get into mixed reality with the help of Liv connect, OBS or reality m...

Arroven by Explorer
  • 15919 Views
  • 63 replies
  • 6 kudos

Quest 2 : Mirroring with Multi account

Hello, I'm trying to share screen (mirroring) from an Oculus Quest 2 to my phone/computer with a secondary account linked to the headset. When i click to Share, i see "devices available" and a circle turning but no "Oculus App" or "Computer". (Multi ...

Quest Link App Not working

So I'm encountering an issue where when I link my headset to my PC it prompts me to take the headset off and continue setup on my PC.The link app launches and prompts me to choose a connection type (wired or air). However, when I click on the connect...

Is AirLink broken?

I cannot use airlink with my pc and I have tried all possible solutions that I have researched.The Q3 will work fine with a usb connection and it will work well with Virtual Desktop and Steam VR. When troubleshooting the airlink connection, I get no ...

Resolved! Quest 3 doesn't work with AMD 7900xt

Whenever I use my link cable I disconnect after 15-20 minutes of use. I assume this is a driver issue... Any knowledge on when there will be one?

Valiice by Explorer
  • 9557 Views
  • 28 replies
  • 0 kudos

Cant type in my password

This morning I get on my oculus but as it starts up my controller aren't visible even though they are fully charged and my hand tracking isn't showing up either and it seems I can't type my password to get on

Jadierick by Honored Guest
  • 148 Views
  • 0 replies
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Rift S Crackly Audio and Game Crashing.

"Default audio device was changed, but the audio system failed to initialize it. Attempting to reset sound system.FMOD failed to get driver capabilities ... : "An invalid parameter was passed to this function. " (37)FMOD failed to get driver capabili...

JAYxRAM by Honored Guest
  • 140 Views
  • 0 replies
  • 0 kudos

vr pc mode quest 2

hi my meta quest 2 has a problem when i plug my link cabel from the box the pc vr mode is not working like its not doing enithing i have a air link turn on and iplug the cable in nothig so if you maybe help me please email me Jakub

quest account

im logged into my account but when i add the code it says that there isnt an account associated with my email address. has anyone else had this? if so how did you sort it? thanks harry

Admin verification

No matter how i tried to verify my account they tell me that it is not accepted and i need to changed even tho it completely readable

standalone jumping

My view on my meta quest 2 keeps jumping, staggering, whatever you want to call it. I tried covering up my window and did not work. I tried clearing my boundary cache and it did not work. I'm really start to lose motivation to play this thing cause i...

Gorilla Tag Monkey Block Bug

When i try playing the new update, i build something and midway through my body turns invisible and it crashes completley. Its happened to my friends too, and ive tried everything i cant fix it. I have a meta quest 3

fshy by Honored Guest
  • 353 Views
  • 0 replies
  • 0 kudos

Resolved! quest 3 headset very quiet with headphones plugged in.

I have been using my quest 3 for about a week now, the built in audio is ok, but whenever I plug in any headphones to the headset its so quiet even on the max volume, I have tried 3 different pairs of headphones ranging from over ear headphones to ea...

Zlavus by Honored Guest
  • 5064 Views
  • 12 replies
  • 5 kudos

Trouble with oculus

Hi All, we have a meta quest 2 which at the moment all you can see is the boundary setup on the oculus and the controllers don’t seem to be working although the blue lights are on. Any ideas on how to correct this

Gorill Tag Is not opening properly with air link

I am trying to load into gorilla tag through air link and when I try and open the app it opens perfectly fine on my compluter but it will not open on my headset. I am just stuck on the air link console saying gorilla tag Loading

Nolswit by Honored Guest
  • 298 Views
  • 3 replies
  • 0 kudos

Meta 3 blurry vision on the top third of both lenses

 Hello , so to everyone gets an idea this is my fourth meta 3 and I am getting frustrated. The top third of both lenses are blurry like there is a horizontal line and above it everything is blurry, text and colors happens in all games I will try to u...

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Resolved! PCLinkService

v69 Something I did not sideload appeared in the Unknown Source App Library identified as PCLinkService com.meta.pclinkservice.server I didn't install it. It probably came with one of the numerous recent power-off updates. What is it? Can I uninstall...

Oculus Quest 2 Won't Turn On After Long Inactivity

Hi,I have an Oculus Quest 2 that I haven't used for a few months, and now it won't turn on. I charged it overnight and tried all the methods I found on YouTube and here to power it on in this situation. When I plug it into the charger, the light flas...

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Roey987 by Honored Guest
  • 468 Views
  • 4 replies
  • 0 kudos
Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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