Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

How does the tool detect sensors upside down?

When I had only two sensors, the sw somehow figured out that they were upside down (were depicted upside down in the room view). I just got my third sensor and reran the setup. Now it thinks they are upside right. Ran it twice. Still works (mostly - ...

TickTock by Heroic Explorer
  • 510 Views
  • 2 replies
  • 0 kudos

unity audiomixerruntime bug

I have periodic hdmi glitches which some times recover but some times it crashes the game all together. Happens on several games. Below is an excerpt from Dead and Buried:"FMOD error in C:/buildslave/unity/build/Runtime/Audio/mixer/audiomixerruntime....

TickTock by Heroic Explorer
  • 450 Views
  • 0 replies
  • 0 kudos

Horizon tilted by a few degrees.

Looks like my CV1 got calibration failure.I reconnect and reset the settings, but it did not help. But the horizon are still tilted a few degrees.Screenshot below the I have done by putting the CV1 on a flat surface (checked by digital level).

5z1nwg36p9yu.jpg

Rift sensor frequently disconnecting and reconnecting

Hi all. My rift setup was running just peachy for a while. Then for some unknown reason I thought I'd download the W10 anniversary update. The update took a while but installed fine. My rift setup, however, was completely borked by it. The xbox contr...

Jadziyah by Protege
  • 14850 Views
  • 86 replies
  • 0 kudos

Installation problem

Anyone got any idea how to solve this problem?[Debug] [21.01.2017 3:19:51] Decrypted plaintext signature '3dc98ba09cb1afb2e7043bd505c7ad0103f07fc9211b82a139cab8a47d5d9319'.[Debug] [21.01.2017 3:19:51] Installing 'Visual C++ 2013' redistributable.[Deb...

Gromov by Honored Guest
  • 451 Views
  • 0 replies
  • 0 kudos

Setup Failed

Here is the entire Log anyone have any Ideas?[Debug] [1/20/2017 9:03:48 PM] Starting up OVRLibraryService v1.7.0.0.[Debug] [1/20/2017 9:03:48 PM] Starting up.[Error] [1/20/2017 9:03:48 PM] IPC connection attempt failed![Debug] [1/20/2017 9:03:48 PM] ...

HELP NEEDED - Guardian shifting

Hello fellow Rifters!Unfortunately lately I have run into an issue with my Rift where the Guardian Boundaries would shift, causing the walls and floor of the safety system to be totally inaccurate.Ever since I got my Touch controllers I have been usi...

unable to install due to windows updates.....

My computer crashed and I ended up having to reinstall windows. I went to reinstall oculus but get the message:"oculus setup requires the KB2670838 and KB3033929 windows 7 hotfixes. please install these updates and run oculus setup again"The catch is...

possible future low power augmented reality headset

if you use a lense like the ones in oculus rift "GVR" to magnify a transparent display to enhance resolution and than another lense to correct the magnification, you could have low power augmented reality with less pixels and as the displays improve ...

Left speaker not working

Yo! got a problem here, I have a broken in half pcb on my left speaker, and it doesn't work any longer. Thankfully its the end of the line so all leds and right speaker works fine.Anybody know the best way to go and fix this? should I expose the ribb...

20x8lgyayefk.jpg 9c4sr1bj51rb.jpg
Anonymous by Not applicable
  • 428 Views
  • 2 replies
  • 0 kudos

HELP NEEDED AGAIN - Backed up Oculus games not detected

Hello again!While troubleshooting my Oculus tracking issues, I decided to do a clean wipe of all oculus software from my computer. I have uninstalled before, but this time I have went into the C Drive, deleted all the oculus folders, I also went into...

Sensors mounting angle

2 Sensors setup.I have my sensors mounted slightly above my head, at the corners of the room. They are each slightly angled, to allow for best positioning.I was wondering if this could be causing any trouble. My controllers seem to float sometimes, i...

Guy_IL by Honored Guest
  • 332 Views
  • 0 replies
  • 0 kudos

Anyway to make roof mounted sensors work properly??

G'day people.Pretty much as the title says, I have 3 sensors and I downloaded the 3D printing file for upside down roof mounts as for the room I play in it's by far the best way to get the best coverage with no real loss of tracking anywhere but as s...

skarden by Explorer
  • 1622 Views
  • 7 replies
  • 0 kudos

Can't Reach Oculus Runtime Service

Hi,I keep seeing the abovementioned error! I went through the service.msc and manually checked and restarted it, no success.I tried all possible solutions that I found on the Internet but still having the same problem.When I manually run OVRServer_x6...

Namian by Honored Guest
  • 1484 Views
  • 5 replies
  • 0 kudos

Does the dk2 work without the sync box?

Hi !Quick question, does the dk2 work without the sync box? I mean with the hdmi and usb cables plugged in the pc directly from the headset and the camera cable also?I lost the sync box and cables while moving, and i don't want to burn anything conne...

bretlopes by Honored Guest
  • 523 Views
  • 2 replies
  • 0 kudos

Oculus video with friends

Hi all. I'm trying to watch a movie with a friend via the oculus video app. It does state single player, Co-op, or multilayer in the details section but I can't for the life in me work out how to join a friend or invite a friend. Can anybody shed som...

wizzboy by Honored Guest
  • 321 Views
  • 0 replies
  • 0 kudos

Hardware Issue At Rift Setup Screen Help

Hi guys recently purchased a rift with touch at the rift setup screen I get all green check marks like everything is fine then a hardware error any help would be appreciated I have saw so many different scenarios I'm hoping someone has had the same i...

I am lost with on going issue

I already sent a support request and waiting for a response. I thought I would mention my issue here in case some one has come across this issue. This has happened before and after a complete reinstall of Oculus Rift software and setup with Touch con...

Trouble with connecting oculus to GTX 970M

I have trouble connecting Oculus on Windows 10. While I'm plugging in the HDMI and USB, oculus configuration utility displays the information that everything is connected and I can display the demo (everything is fine). However when I try to setup th...

teospl by Honored Guest
  • 1791 Views
  • 4 replies
  • 0 kudos

Touch sensor setup, adjust sensor rotation never works

I don't understand how it wants the sensor rotation to be setup. I have changed the angle of these sensors in every way I can think possible and it still tells me to Adjust the angle as shown above....but the above just shows me how I've set up my se...

1n567ywjt426.png
Kurtino by Explorer
  • 3792 Views
  • 8 replies
  • 0 kudos

Solved: Apps keep requiring to "Finish Install".

Apps like Lucky's Tale, Adrift and Jaunt keep changing their status to "Finish Install", even after I have played them.Solved: If you have a 3rd party Firewall app that prevents programs adding their own rules to the Windows Firewall, this will have ...

Audio default restart

Hi. For demo purposes I want audio to come out of my PC speakers. OK.. done that in PC settings.But after a while I get a message in Oculus to Restart in order to reset audio to HMD speakers. How do I disable that Restart alert OR how do I bypass the...

Top Kudoed Authors
Labels