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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Weird blue lines in right display?
My Rift has faint blue lines that appear on the right side of the right display on certain objects. I'm wondering if this could this have something to do with the cables or is it most likely a defective unit.
Problems with re-installation of Oculus Home
Hello everybody,I've been using my Rift for the past months for both Oculus Home and together with the Razer Hydra controllers on SteamVR. Due to problems with my Windows installation I had to reinstall my whole operating system and afterwards instal...
TextNow S6 Edge: "Unfortunately the Gear VR Setup Wizard has stopped."
Hi,I bought an Samsung Galaxy S6 Edge from TextNow and a Gear VR headset.When I place the phone into the headset it tells me to remove it and install the Oculus software.Removing the phone the Setup Wizard seems to have automatically started.(If I de...
Trouble with third party VR apps
Hello, I'm having trouble getting the Oculus Rift to use third party VR apps. Every time I try to run one I get a '"whatever-app.exe" is taking awhile to load' message forever. Interestingly, sound does work, and so does head tracking (judging by the...
Recieved my Rift, package seems to be opened
The box with Oculus itself was opened - the red seal is broken. Device itself looks unused, all peripherals are there, no sticker (on lenses etc.) is removed - it just looks like someone opened and closed the box. Is that normal? Was my UPS courier t...
Clear as MUD
Got a DK2,cannot afford CV1 as yet.Plugged everything in,could see my desktop but it was rotated 90degrees.So came to website and downloaded latest 1.6,came to a bit of a halt as only one hdmi port :neutral: Plugged DK2 back in turned it on but nothi...
Lack of Customer Support / Responsiveness
Ordered: 4/30. Estimated Delivery: August. Actually Received: First week of July. Outstanding so far.Got through the initial downloads, and started the software setup portion of things. The device is recognized by the computer. But, the HMD has no vi...
Virtual Desktop Issue - Failed to Download Video
@guygodin Not seen this before but tonight i got this message on a few youtube videos - copying the URL then using paste on Virtual Desktop:Using an up to date version of Chrome. Anybody else seen it?
Rafael
you can use my glasses prescribed by my doctor without the risk that the glass of my mirrors can scratch the lens of the device.Thank you
Eve: Valkyrie: Install fails due to dotnet-framework-4-0 failed to install (Windows 10)
I've run into an issue trying to get Eve: Valkyrie installed. It downloads fine but when trying to run the "Finish Install" it says install can't be completed. I pulled the below about the failure from the logs.It appears dotnet-framework-4-0-dotNetF...
The Climb
Jumped in the Climb tonight and the screens are out of sync ? seems to be left screen is way off but right seems to be ok.All other games seem fine, anyone having this issue ? First time I have tried it with the 1080.
Is My Graphics Card Good Enough
So I have a Dell Inspiron computer and I'm looking into purchasing Oculus Rifts. My computer has a AMD Radeon R9 360 graphics card. I wanted to know if this is powerful enough since I did the computer check and its says it isn't but, I checked the Oc...
Deleting Apps
Hi,Is it possible to delete Apps from the 'My Apps' area? I am sure I am just not seeing it!Thanks,Ste
Head tracking jumping around
Not sure if anyone has this problem. When I'm in the Oculus Store, sometimes my head tracking will go crazy. I won't move and everything jumps around. It's happened a few times while playing games too. The only way I fix it is by unplugging and replu...
CV1 OculusSetup.exe fails OVRLibraryService terminated
Tried this 4 times now, downloading all 800+ MB each time.Installer runs for a while. Successfully installs 3 VC++ packages, with logs files found in AppData\Local\Temp showing return code 0.Event logs shows only that the OVRLibraryService entered ru...
payment method
In my profile I cant choose Greece in payment method.
REINSTALL MY OCULUS SOFTWARE CLIENT :HRESULT:0x80070005 (E_ACCESSDENIED)
Check my log and get some error:1[Error] [2016/7/20 15:52:10] Uncaught exception!System.UnauthorizedAccessException: HRESULT:0x80070005 (E_ACCESSDENIED) IWshRuntimeLibrary.IWshShortcut.Save() Dawn.Setup.InstallShortcutsStep.Shortcut.Create() Dawn.Set...
Sound on AVI
When i playing movies with avi format i cant hear the sound, but videos i have with mp4 format the sound playing correctly.
Resolved! Suddenly I only have sound in the left ear?
Not sure when it happened. I think it was after the firmware update that installed yesterday. Now I only have sound in the left speaker in the headset. Tried restarting windows, tried unplugging the headset, tried fiddling with the audio in Windows. ...
Dead Rift and No Support!
OK, I have had no further responses to my request for help. My ticket request (#234061) is being ignored or something since last Thursday. Why is that?@cybereality Can you help?My Rift worked great for a few days. I put my Rift down one night and the...
i think you should not use your oculus rift in day light eviroment
Quote:Marlo (Oculus Support) Jul 18, 3:57 PM PDT Hi Jimmy,I'm very sorry for the delay in getting back to you.This issue was escalated, and we are a bit swamped at the moment.After examining the picture you have sent us, the discolored pixels in ques...
Cut off initial delay tactics.
To by pass the support delay tactics you need to provide this information upfront.a Picture or video of the issue and the following informationYou are on the latest version of the Oculus runtime, version 1.6.0The serial number of your Rift unit - loc...
How Is The Return Policy
So I'm thinking about buying Oculus Rifts, I wanted to know how the return policy is just in-case there are any issues.
Hardware problem found, support goes silent
On the day of receiving my CV1, I discovered a problem with my unit. 2 days later I sent a photo of it to support.Support were very quick in responding to me, when it was during the problem diagnosis. But now that I've revealed an actual hardware pro...
Android Studio + ovr_sdk_mobile_1.0.3: Samples not running
So I am trying to run the samples as described here: https://developer.oculus.com/documentation/mobilesdk/latest/concepts/mobile-studio-basics/I've followed the setup of jdk and ndk here: https://developer.oculus.com/documentation/mobilesdk/latest/co...
MY DK2 SAYS READY, DEMO WORKS BUT NO GAME WORKS HELP !!!!
Hi,MY DK2 SAYS READY, DEMO WORKS BUT NO GAME WORKS. I use windows 10 and runtime 8.0. It says \system32\OVRDisplay64.dll not found in the About menu and I have no idea how to solve this. Can someone help please .Thanks in advance.Lionel
CV1 Right Eye Display DOA
Anyone else get a CV1 with a display issue? Only my left screen works, tried reseating cables from the computer and Rift, all firmware is updated, latest drivers. The right screen does seem to display an image, but it is like 1% of the brightness and...
oculus, please clarify on facial interface that we were promised
long story short, I love my oculus. But I can't have them on for more than an hour cause it physically hurts my head.My head DOES NOT fit the current facial interface for oculus. My face is too wide and i can see gaps from under my nose when I put th...
Problem starting applications
I've had the Oculus Rift for a couple of weeks now. I am using Windows 7 with an nvidia GTX 980 Ti. Everything is working fine except most of the applications I download from the Oculus store just do not start. The Oculus dream deck does not start (a...
Rift CPU usage and image clarity question
Hi all, I am new here and recently got my new Rift CV1. I hoping someone can help with a couple of questions I have.First... How sharp can I expect the image clarity to be from the headset? I have the headset fitting correctly and set the IPD set to ...
